On-Ear

Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 

Press volume + and volume - simultaneously for 5 seconds to reset.
The headphone must be ON while doing this.

This headphone is supported by the My JBL Headphones App.

This product features Multi-Point Connection which allows you to be connect to two devices at the same time. Effortlessly switch from listening to music on your portable device to a call from your phone.

To connect to two devices at the same time:

1. Power on your product.
2. Make sure that the device you wish to connect to has the BT settings on and within range.
3. If this is the first time connecting your product, you will notice a flashing LED to indicate that it is searching for a device to connect to. (If this is not your first time, your product will automatically reconnect to the last device it was connected to)
4. Under your BT settings, go to discoverable devices and the product name should pop up within a few seconds. Depending on the device you are using, you may have to tap on the product to complete the connection. 
5.Now that you are connected to the first device, push the BT button on the product to connect to the second device. The product should start searching for the second device by displaying a flashing LED.
6. Go to your BT settings on your second device. The product should pop up on your discoverable devices should pop up within a few moments.

(Please Note: If the product does not show up on your discoverable devices while it is in pairing mode, quickly turn off your BT settings and turn it back on. This will typically result in resetting the BT search in which your product should pop up on discoverable devices within a few moments)


 

After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
 

Things to try

• “What’s the weather?”
• Play Niall Horan
• Play NPR on iHeartRadio
• Set a timer for 5 minutes
• What new skills do you have?

Stop Alexa when she talks
While Alexa is talking, press and release the Action button then say “Stop”.

For more information and things to try with Alexa, visit: www.amazon.com/alexadevices

Visit the App Store and download the ‘Amazon Alexa’ App.

 

1. Click the Plus(+) button on the top right of the screen.
2. Then select ‘Add Device‘.
3. Select headphones from the list and then choose your Headphones from the list of available devices.
4. Follow the rest of the instructions in the Alexa App to complete the setup.

After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.

Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones

Get your notifications
Double-tap the Action button.

Stop your Google Assistant
Touch the Action button.

Reply to the message (where available)
After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.

For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones

 

Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 

Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.

https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1 

• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.

Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.

https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1 

• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.

These headphones consist of plastics, synthetic leathers and foams. All JBL Jr products were put through extensive tests and are compliant with Standard Consumer Safety Specification for Toy Safety.

To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds.

Press and hold the power button located on the RIGHT ear cup. Make sure that the device is on and in Bluetooth range. If this is the first time connecting the device, it will automatically go into pairing mode. You will notice the LED light alternate between blue and white as it searches for a device to connect to. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect.

Yes. This headphone has a built in microphone. To answer a call, press the power button which is located on the Left Ear Cup for 1 second. If you wish to hang up the call, press and hold the power button for 2 seconds.

After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
 

Things to try

• “What’s the weather?”
• Play Niall Horan
• Play NPR on iHeartRadio
• Set a timer for 5 minutes
• What new skills do you have?

Stop Alexa when she talks
While Alexa is talking, press and release the Action button then say “Stop”.

For more information and things to try with Alexa, visit: www.amazon.com/alexadevices

Visit the App Store and download the ‘Amazon Alexa’ App.

 

1. Click the Plus(+) button on the top right of the screen.
2. Then select ‘Add Device‘.
3. Select headphones from the list and then choose your Headphones from the list of available devices.
4. Follow the rest of the instructions in the Alexa App to complete the setup.

With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings.

A dedicated bass boost button located on the RIGHT ear cup on the CLUB 950NC & 700BT increases low-end frequencies of 5-6 dB adding a kick to your favorite tracks.

This headphone does not feature volume control. You must manually control volume from your device.

1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.

Please check that Google Assistant or Amazon Alexa are installed on your device.
Try to repeat the setup process.
Also, switching the headphones off and on once or twice may solve the problem.

-       The Google Assistant isn’t available in certain languages and countries. For countries without Google Assistant, you can double tap the left ear cup on the headphone to activate the native voice assistant on your mobile device.

After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
 

Things to try

• “What’s the weather?”
• Play Niall Horan
• Play NPR on iHeartRadio
• Set a timer for 5 minutes
• What new skills do you have?

Stop Alexa when she talks
While Alexa is talking, press and release the Action button then say “Stop”.

For more information and things to try with Alexa, visit: www.amazon.com/alexadevices

Visit the App Store and download the ‘Amazon Alexa’ App.

 

1. Click the Plus(+) button on the top right of the screen.
2. Then select ‘Add Device‘.
3. Select headphones from the list and then choose your Headphones from the list of available devices.
4. Follow the rest of the instructions in the Alexa App to complete the setup.

Please check that Google Assistant or Amazon Alexa are installed on your device.
Try to repeat the setup process.
Also, switching the headphones off and on once or twice may solve the problem.

-       The Google Assistant isn’t available in certain languages and countries. For countries without Google Assistant, you can double tap the left ear cup on the headphone to activate the native voice assistant on your mobile device.

After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
 

Things to try

• “What’s the weather?”
• Play Niall Horan
• Play NPR on iHeartRadio
• Set a timer for 5 minutes
• What new skills do you have?

Stop Alexa when she talks
While Alexa is talking, press and release the Action button then say “Stop”.

For more information and things to try with Alexa, visit: www.amazon.com/alexadevices

Visit the App Store and download the ‘Amazon Alexa’ App.

 

1. Click the Plus(+) button on the top right of the screen.
2. Then select ‘Add Device‘.
3. Select headphones from the list and then choose your Headphones from the list of available devices.
4. Follow the rest of the instructions in the Alexa App to complete the setup.

This product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.

This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.

If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.

https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1 

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

These are the supported languages for the Everest GA series.

• English (US, UK, CA, IN, AU)
• German
• French (CA, FR)
• Japanese
• Portuguese (BR)

More will be added in future Google releases.

This product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.

No, the app works with the ELITE models only. These are the ones that feature Active Noise Cancelling.

It sounds like you are living in a country where Google Assistant has not yet been officially released. When Google releases the Google Assistant to more countries, the Everest GA headphones will open up for this feature. It may require a software update for this to happen. For now, you can use them as normal Bluetooth headphones and wait for the release to use the Google Assistant feature.

No. The 600BTNC headphone does not feature any IPX rating that protects it against sweat or water. Over exposure to water can compromise the controls on the headphones.

In order to reset the headphones: 

Long Press of volume + and volume - at the same time while the unit is on. Make sure that bluetooth is NOT on and connected to any device. 
When reseting, LED will blink faster. 

This product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.

Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.

These headphones consist of plastics, synthetic leathers and foams. All JBL Jr products were put through extensive tests and are compliant with Standard Consumer Safety Specification for Toy Safety.

No. The JR 300 is a standard plug and play headphone with no microphone or track features.

These headphones consist of plastics, synthetic leathers and foams. All JBL Jr products were put through extensive tests and are compliant with Standard Consumer Safety Specification for Toy Safety.

To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds.

Press and hold the power button located on the RIGHT ear cup. Make sure that the device is on and in Bluetooth range. If this is the first time connecting the device, it will automatically go into pairing mode. You will notice the LED light alternate between blue and white as it searches for a device to connect to. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect.

Press the power button located on the bottom of the Right Ear cup. If this is your first time using the headphones, it should immediately start looking for a device to connect to. Make sure that the device that you are trying to connect to is in pairing mode. The JBL JR300BT should display on your discoverable devices within 2-5 seconds. If the headphones have not successfully connected to the device, press and hold the Bluetooth button located next to the Power button on the Right Ear Cup for 2 seconds. As the headphones go into pairing mode, they should connect to your device within 2-5 seconds.

With the headphones switched ON, press VOLUME + and VOLUME - , and hold them for 5 seconds. Your headphones are now reset to factory settings. This is true for Everest 310, 710, Elite 750, 310GA and 710GA.

To skip the tracks forward, you press and hold the volume up button for 3 seconds. To skip tracks backward, press and hold the volume down button for 3 seconds.

To pair and connect to a different device, press and hold the bluetooth button located on the bottom of the right ear cup until you hear the audible voice stating "looking for device." Make sure the the device you are trying to connect to are in search mode. The headphones should display on "Discoverable Devices" within 2-3 seconds. Choose the Pair option and you should hear the audible voice state "connected" and the LED light should transition into a slow blinking blue light.

Sorry, neither AAC nor aptX are supported.

No, the headphones switch on and off with the Oculus Rift.

An OR300 weighs 42 g per earpiece.

Yes, they are quite easy to remove, and with a little care, new ear pads can be fitted in one or two minutes. You can do this yourself.

No, the OR 300 headphones are specifically made for the Oculus Rift. These headphones will not work with any other device.

Yes, the JBL Duet features an audio cable that you can plug into if you choose not to use the bluetooth. The audio cable features a one button microphone that allows you to pause/play and skip tracks. You also have the capability to answer and hang up phone calls.

This product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.

This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.

This product features Multi-Point Connection which allows you to be connect to two devices at the same time. Effortlessly switch from listening to music on your portable device to a call from your phone.

To connect to two devices at the same time:

1. Power on your product.
2. Make sure that the device you wish to connect to has the BT settings on and within range.
3. If this is the first time connecting your product, you will notice a flashing LED to indicate that it is searching for a device to connect to. (If this is not your first time, your product will automatically reconnect to the last device it was connected to)
4. Under your BT settings, go to discoverable devices and the product name should pop up within a few seconds. Depending on the device you are using, you may have to tap on the product to complete the connection. 
5.Now that you are connected to the first device, push the BT button on the product to connect to the second device. The product should start searching for the second device by displaying a flashing LED.
6. Go to your BT settings on your second device. The product should pop up on your discoverable devices should pop up within a few moments.

(Please Note: If the product does not show up on your discoverable devices while it is in pairing mode, quickly turn off your BT settings and turn it back on. This will typically result in resetting the BT search in which your product should pop up on discoverable devices within a few moments)


 

This is the charging indicator LED. I lights up red when the headphone is charging, and goes dark when charging is complete, or if no charging takes place.

The ear cushions are made of protein leather.

The Everest 300 ear pads can be replaced by owner, but it is not easy, and removing the old pads may damage them. So, it is not a bad idea to have new pads at hand before removing the old ones. Since they are glued in place with double-adhesive tape, it is necessary to rip them off with care. After removing the old ones, clean off any residue of the double-adhesive tape that held them in place from the headphone pods. Then remove the protective layer on the new pads, exposing the adhesive. Carefully align the new pad before pressing the edge. This is to prevent the glue from sticking before you get the pad into the right position. When the pad sits correctly, you can press the edge all the way round to make the adhesive stick securely.

Each headphone is shipped with a micro USB charging cable. USB is the only way to charge the headphones, and all normal USB chargers may be used.