In-Ear
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How many ear tips comes with the E15 headphones?The E15 headphones come with three sizes of ear tips: S, M, L which accommodate most ear sizes.Was this helpful? Thank you for your feedback!Can I answer calls with the E15?Yes, the E15 headphone features a one button microphone that allows you to answer calls and easily control your music.Was this helpful? Thank you for your feedback!Does the E15 headphone feature volume control?Unfortunately, the E15 features the one button microphone that does not feature volume control. You have track control, pause/play and phone capabilities.Was this helpful? Thank you for your feedback!
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Do I need to charge from a certain kind of charger, or can I use all USB sockets?Each headphone is shipped with a micro USB charging cable. USB is the only way to charge the headphones, and all normal USB chargers may be used.Was this helpful? Thank you for your feedback!Are the voice prompts available in other languages, besides English, or will they be?No, the voice prompts are only available in English.Was this helpful? Thank you for your feedback!What is Adjustable Ambient Aware?We use the microphones on the outside of the earcup to pick up the outside ambient noise and play through the headphone. With the unique JBL solution, the user can adjust the level of the ambient noise up or down, and the balance from left to right, so that they are in full control of how loud the ambient sound is in each earcup.Was this helpful? Thank you for your feedback!What does ANC on/off mean? NXTGeneration Active Noise Cancelling?NXTGeneration (Next Generation) active noise cancelling gives consumers a new level of control over their listening experience. Harman’s noise cancelling technology actively reduces noise so it doesn’t interfere with your listening experience. However, we recognize that in certain environments, you need to have greater awareness of your surroundings and don’t want to be fully isolated from important sounds– whether it is on a city street, in the office or while commuting. Harman’s adjustable ambient aware technology gives the user the ability to bring in the sounds around them and fully adjust the balance between how loud the outside sounds areWas this helpful? Thank you for your feedback!
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My JBL Headphones App SupportThis headphone is supported by the My JBL Headphones App.Was this helpful? Thank you for your feedback!How to connect your headphones to the Google Assistant for iOS devicesVisit your App store to download the ‘Google Assistant’ App.
After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.Step 1
Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
Once set up is complete, you will see the below screen:Step 2
PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
Was this helpful? Thank you for your feedback!How to connect your headphones to the Google Assistant for Android devicesIf not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.
After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.Step 1
Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
Once set up is complete, you will see the below screen:Step 2
PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.Was this helpful? Thank you for your feedback!Can I use SIRI with the Reflect Aware remote control?Yes, press and hold the remote button with the round dot (between volume up and volume down) for for about three seconds. Your iPhone will confirm with a tone that SIRI is ready for voice input.Was this helpful? Thank you for your feedback! -
How do you skip tracks?The REFLECT MINI BT lets you skip the tracks forward, by pressing and holding the volume up button for 3 seconds and skip tracks backward, by pressing and holding the volume down button for 3 seconds.Was this helpful? Thank you for your feedback!aptX Audio Codec SupportThis headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Was this helpful? Thank you for your feedback!Does this headphone feature the automatic shut off?No, the Reflect Mini BT does not feature the automatic shut off.Was this helpful? Thank you for your feedback!Is it possible to turn off the blinking blue LED light from my headphones?No. There is no way to turn off the blue LED light from our wireless headphones unless they are turned off.Was this helpful? Thank you for your feedback!
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Further Support
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