Speakers
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How can I get further technical service?In the JBL ONE App:
(1) Go to My Products, select your product
(2) Select Support tile
(3) Under General, select Product SupportWas this helpful? Thank you for your feedback!When using the JBL One app to set up my speaker/soundbar, my Wi-Fi network is not appearing in the list. How can I connect to my Wi-Fi network?You can manually type in the network name (SSID) and password to connect if the network does not appear.Was this helpful? Thank you for your feedback!Does this speaker have an Aux Input?This speaker does not have an Aux Input, so no analog connection is possible.Was this helpful? Thank you for your feedback!More FAQsHow do I rename my device?(1) Select the JBL device you want to rename
(2) Navigate to the Support tile and select "Rename My Product."
(3) Press the current name and type in the new name
(4) Press SAVEWas this helpful? Thank you for your feedback! -
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How can I reset the JBL Bar 2.1, JBL Bar 3.1 and JBL Bar 5.1?Press and hold the Source, Vol+ and Vol- buttons at the same time until you see the text "reset" on the soundbar's display.Was this helpful? Thank you for your feedback!Is Bluetooth APT X streaming supported by the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1 and Bar 9.1?The speaker uses Bluetooth version 4.2 but does NOT support APT X.Was this helpful? Thank you for your feedback!Can I program my TV remote to the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1 and Bar 9.1?Yes. Out-the-box the JBL Bar series soundbar recognizes volume and mute controls from the most common TV remote controls. The JBL Bar series has IR learning. You can use this feature to teach the soundbar to response to your TV's remote control as well.Was this helpful? Thank you for your feedback!More FAQsAre CEC commands supported by the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1, and Bar 9.1?The JBL Bar series soundbars supports three CEC commands: - System Standby - One Touch Play - Audio Return Channel.Was this helpful? Thank you for your feedback!
Further Support
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