Customer Service
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Order Status
Check the status of your order using your e-mail address, ZIP code & order number
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Return Products
We will gladly exchange your product or give you a full refund within 30 days of purchase.
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Warranty Request
Unless a different warranty period is stated in the Warranty Card provided with your product, warrants for a period of 1 year (5 years for any non-powered speakers)
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Can’t find what you’re looking for?
Call Us
Talk to a support agent
Call us now at:
(800) 336-4525
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Chat With Us
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Ask a Product Expert
Our team of JBL Product Experts are ready to help with your questions about our products including features, set-up and troubleshooting.
For order issues, refunds or warranty inquiries, please call or chat with us instead.
Always Available.