JBL Live Pro 2 TWS
Stay in the groove all day long with stylish companions for work and play. JBL Live Pro 2 earbuds deliver up to 40 hours of incredible JBL Signature Sound (with 10 hours in the earbuds + 30 hours in the case), speed charging, and Qi-compatible wireless charging for when your batteries need a boost. True Adaptive Noise Cancelling eliminates distractions to give you totally immersive audio, while Smart Ambient keeps you alert to your surroundings. The stick closed design with Oval TubesTM ensure better noise cancellation and enhanced audio quality for those who prefer a cleaner aesthetic. Got something to say? Make clear, perfect calls with 6 beamforming mics or access your preferred voice assistant for seamless hands-free control and connection wherever life's adventures take you.
Product Specifications
General Specifications
| Driver size (mm) | 11 |
|---|---|
| Number of Microphones | 6 |
Audio Specifications
| Driver sensitivity at 1kHz/1mW (dB) | 105 |
|---|---|
| Dynamic frequency response range (Hz) | 20 Hz - 20 kHz |
| Impedance (ohms) | 16 |
Dimension Specifications
| Driver size | 11 mm/ 0.43” Dynamic Driver |
|---|---|
| Earbud | 4.8 g per pc (9.6 g combined)/0.01 lbs per pc (0.02 lbs combined) |
| Charging case | 48.4 g / 0.106 lbs |
Control Connect Specifications
| Bluetooth version | 5.2 |
|---|---|
| Bluetooth profiles | A2DP V1.3, AVRCP V1.6, HFP V1.7 |
| Bluetooth frequency | 2.4 GHz - 2.4835 GHz |
| Bluetooth transmitted modulation | GFSK, π/4 QPSK, 8DPSK |
| Bluetooth transmitter power | < 12 dBm EIRP |
Documents & Downloads
Spec Sheets
Quick Start Guide
Gallery
Videos
What’s in the Box
- 1 x JBL Live Pro 2 earbuds
- 1 x 3 sizes of ear tips
- 1 x Type-C USB charging cable
- 1 x Charging case
- 1 x Warranty / Warning (W / !)
- 1 x product Quick Start Guide / Safety Sheet (S / i)
FAQs & How-Tos
Voice Assistant Headphone Connection
If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.
https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1
https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1
Was this helpful?
Thank you for your feedback!
How to use Google Assistant with your headphones
After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones
Get your notifications
Double-tap the Action button.
Stop your Google Assistant
Touch the Action button.
Reply to the message (where available)
After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.
For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones
Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones
Get your notifications
Double-tap the Action button.
Stop your Google Assistant
Touch the Action button.
Reply to the message (where available)
After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.
For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones
Was this helpful?
Thank you for your feedback!
How to switch between voice assistants using the My JBL Headphone app
The voice assistant you select in the initial set-up (pictured below) will be used as the default assistant on your headphones.
You can change the default assistant in the ‘My JBL Headphones’ app:
Your headphones may restart after switching Voice Assistant.
You can change the default assistant in the ‘My JBL Headphones’ app:
- Open the My JBL Headphones app on your device.
- Select the headphones you are connected too.
- Go to Settings by clicking the symbol in the top right corner.
- Select Voice Assistant.
- Now you can select your preferred voice assistant.
Your headphones may restart after switching Voice Assistant.
Was this helpful?
Thank you for your feedback!
Trouble accessing the Google Assistant or Amazon Alexa on your Headphone
First, ensure that you have the Google Assistant or Amazon Alexa apps installed on your device, depending on the voice assistant you want to use. Go to your app store to download the intended voice assistant app, then add your headphones as a device in the app if necessary. Finally, enable the intended voice assistant in the settings of the My JBL Headphones app and assign which earbud you want to use to control it. The voice assistant app must be open for it to work correctly. It can be opened from within the My JBL Headphones app by tapping the name of the required voice assistant after you have selected it for use and assigned a gesture to one of your earbuds to control it.
Was this helpful?
Thank you for your feedback!
Can my headphones be connected to two devices simultaneously?
Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices.
Was this helpful?
Thank you for your feedback!
How to Factory Reset True Wireless Stereo Earbuds
Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off).
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.
Was this helpful?
Thank you for your feedback!
How to use Amazon Alexa with your headphones
After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
Things to try
While Alexa is talking, press and release the Action button then say “Stop”.
For more information and things to try with Alexa, visit: www.amazon.com/alexadevices
Things to try
- “What’s the weather?”
- Play Niall Horan
- Play NPR on iHeartRadio
- Set a timer for 5 minutes
- What new skills do you have?
While Alexa is talking, press and release the Action button then say “Stop”.
For more information and things to try with Alexa, visit: www.amazon.com/alexadevices
Was this helpful?
Thank you for your feedback!
Can’t find what you’re looking for?
Call Us
Talk to a support agent
Call us now at:
(800) 336-4525
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Chat With Us
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Ask a Product Expert
Our team of JBL Product Experts are ready to help with your questions about our products including features, set-up and troubleshooting.
For order issues, refunds or warranty inquiries, please call or chat with us instead.
Always Available.