Voice Assistant Headphone Connection
Voice Assistant Headphone Connection
If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.
https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1
https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1
Applies to:
- JBL Live 770NC
- JBL Live 670NC
- JBL Tune 670NC
- JBL Tune 770NC
- JBL Wave 300TWS
- JBL Tune 750BTNC
- JBL Live Free NC+ TWS
- JBL Endurance Race TWS
- JBL Club Pro+ TWS
- JBL Live Pro+ TWS
- JBL Tune 660NC
- JBL Tune 215BT
- JBL Tune 510BT
- JBL Live 660NC
- JBL Tune 500
- JBL Tune 125BT
- JBL Reflect Flow
- JBL Tune 120TWS
- JBL Tune 760NC
- JBL Live Pro 2 TWS
- JBL Live Free 2 TWS
- JBL Vibe 200TWS
- JBL Vibe 300TWS
- JBL Wave 200TWS
- JBL Live 300TWS
Category:
Connectivity
Was this helpful?
Thank you for your feedback!
Can’t find what you’re looking for?
Call Us
Talk to a support agent
Call us now at:
(800) 336-4525
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Chat With Us
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)