JBL Endurance Race TWS

JBL Endurance Race TWS

Waterproof true wireless active sport earbuds

Sold from 2022 until now

Getting started with your JBL Endurance Race TWS

Getting started with your JBL Endurance Race TWS

Quick Start Guide

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Product Specifications

Driver size (mm)
6
Number of Microphones
2
Driver sensitivity at 1kHz/1mW (dB)
99
Dynamic frequency response range (Hz)
20 Hz - 20 kHz
Impedance (ohms)
16
Number of drivers per ear
1
Charging Case Weight (g)
44.9
Charging Case Weight (oz)
1.6
Earpiece Weight (g)
12.4
Earpiece Weight (oz)
0.4
Bluetooth profiles
A2DP V1.3, AVRCP V1.6, HFP V1.7
Bluetooth frequency
2.4 GHz - 2.4835 GHz
Bluetooth transmitted modulation
GFSK, π/4QPSK, 8DPSK
Bluetooth transmitter power
< 10 dBm
Bluetooth version
5.2
Charging time (hours from empty)
2
Maximum play time (hours)
30
Bluetooth
Yes
Charging cable
Yes
IP67
Yes
Voice Assistant integration
Yes
Built-in Microphone
Yes
Charging case
Yes
Hands Free Call
Yes
JBL Pure Bass Sound
Yes
Rechargable battery
Yes
Secure Fit
Yes
Speed charge
Yes
Sweat Proof
Yes
True Wireless
Yes
Twistlock
Yes
Waterproof
Yes
Wireless
Yes
IP Code
IP67
Ambient Aware
Yes
TalkThru
Yes

Durable, perfect design to fit your active life

JBL Endurance Race true wireless active earbuds are always geared up and ready to go. With 30 hours of battery life and a waterproof, dustproof design, they keep you rocking with JBL Pure Bass and all-day comfort. The sturdy, superior fit lets you stay active from the beach to the boardroom with better sealing and stability. Get help from your preferred voice assistant, manage your audio, and make perfect calls with the touch of a button. Or, when you need to hear your surroundings, tune into the world around you with enhanced ambient sound.

With bold sound and rich bass from a 6mm dynamic driver, you won't just hear the music—you'll feel it.
Never miss a beat with 10 hours of battery life from the earbuds and 20 hours from the case. Need a boost? Just 10 minutes of Speed Charge gives you another full hour of playtime.
The ergonomic wing enhancer of JBL's Endurance Race uses Twistlock™ technology to alleviate pressure point discomfort, giving you a better seal and stability for a superior all-day fit.
The rugged IP67-certified dust and waterproof design of the JBL Endurance Race TWS earbuds gives you the freedom to stay active and energized from the beach to the boardroom. Fully dust tight, they can endure submersion in water up to 1m.
Ambient Aware keeps you alert to your surroundings wherever the music takes you. And when it's time for a chat, just activate TalkThru to jump into conversations without having to take out your earbuds.
Make perfect stereo calls powered by dual beamforming mics. Or access Hey Google (*) or Alexa (**) directly from your headphones with tap controls that keep the world at your fingertips. With VoiceAware you can control the amount of mic input routed back into your earbuds and choose how much to hear of your own voice. (*) Only supported on Android (**) Android 6.0 or higher is required for full access to Alexa features when using this device.
Customize your listening experience. The dedicated app lets you optimize settings, pick your voice assistant, tweak EQ levels, and more, so you can always hear your music your way.

FAQs & How-Tos

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  • It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
    needed-tools.png
    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
    cleaning-earbud-contact-points.png
    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
    cleaning-charging-case.png
    Repeat until the contact points are visibly clean, and charging should work as designed.

    Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
    This procedure can be performed on all TWS earphones and cases.
  • If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.

  • There are several easy ways to prevent damage to your headphones, and please follow the steps below.

    1. If the USB port has a cover, please always have it covered, except when charging.

    2. Always be sure the USB port and connector are dry before connecting to charge.

    3. Do not allow any oils, stains, sweat, or corrosive materials to contact the charging port. It will eventually damage the port.

    4. Do not damage or block the USB port. For example, do not force it in if you have trouble inserting the USB connector into the port. Instead, examine the port and remove foreign substances that might be inside or blocking the port.

    If you need more assistance, please contact the Customer Service team.
     
  • • Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

    • Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

    • Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

    • Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

    • Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

    • Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
  • This product is rated IP67, which is different from IPX7. IP67 protects the product from submersion in 1 meter (3.3 feet) of water for up to 30 minutes. It is also resistant against dust. Dust accumulation around electronics can lead to hardware failure, so the IP67 rating is an extremely beneficial addition to this product. 
  • 1. First, try to restart the Bluetooth connection on your source device (Smartphone/tablet/PC) by switching Bluetooth off and on again with a short pause in between.

    2. "Forget" (remove) the previously paired connection (on your smartphone/tablet/PC) in your Bluetooth settings if you had once paired with your product.

    3. Try to restart the source device (Smartphone/tablet/PC) by powering it off and on again and after restarting, try to establish a Bluetooth connection to your product.

    4. If the above does not work, then try to restart your product (Portable speaker, Headphone) by turning it off and on again.

    5. Press and hold down the Bluetooth button on your device (Portable speaker, Headphones) to initiate pairing mode again.

    6. Go into the Bluetooth settings on your Smartphone/tablet or PC to start the pairing process.

    You should now have a successful pairing with your device. If you are still experiencing issues, please contact us again.
  • The two earpieces of your TWS headphones should normally be connected together without issue.  However, if they are no longer paired to each other, please follow these steps, in order.
    1. Forget/unpair the headphones on your device.
    2. Manually pair the two earpieces together following the "Manual Pairing Left & Right" instructions in your Owner's Manual/Quick Start Guide.
    3. Pair the headphones to your device and see if this resolves the problem.
    4. If manual pairing does not fix the problem, forget/unpair the headphones on your device again.
    5. Initiate a Product Reset to reset the earbud’s Bluetooth connection.
      • Note that RESET will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices again
      • Follow the Product Reset instructions in your Owner's Manual/Quick Start Guide.
      • Manually pair the 2 buds together again, as you did in step 2.  This additional step is necessary because, by default, the reset procedure does not automatically pair the two ear pieces together, but it does wipe all previous settings and resets the internal processor, so it is necessary to manually pair the two ear pieces together again.
      • Pair the buds to your Source Device.
  • If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.

    https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1 

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