To reset your JBL Tuner simply Long press Volume+ and Bluetooth button for 5-7 seconds. Your Tuner is now successfully reset and you can Bluetooth pair with it again.

To show the current firmware version on your JBL TUNER device, go through the following steps.

1. Turn on the JBL TUNER.
2. Press and hold this three-button combination: DAB/FM+ Volume+ and Preset 5, simultaneously for 3-4 seconds.
3. In the display, you will see a combination of letters and numbers. This is the current software version.
4. See picture below as illustration.

The new firmware version released is V.0.0.57 (shown in the picture above).
To get the latest version, ask our customer service for a guide and an upgrade file.

 

The display will timeout and switch off automatically after 30 seconds if no buttons are pressed to preserve battery life, but pressing any button will wake the display again. It is not possible to change or switch off the automatic display timeout.

The speaker itself will turn off automatically after 15 minutes inactive, if no music is playing on any mode or button are pressed (not possible to change).

If you create a Stereo Pair using the JBL Portable App and you come within range of additional PartyBoost compatible speakers while they are ON, the app will find these speakers. This will break the stereo pair and create a mono PartyBoost group that includes all active speakers that are in proximity. This only happens when the JBL Portable App is actively running on the source device, including when it is running in the background, and when these other speakers are ON. To avoid this scenario, make sure the app is completely closed, without running in the background before coming near any additional PartyBoost speakers that happen to be ON.

NOTE: The Portable App does not need to be running in order to enjoy Stereo sound from two speakers

Your JBL speaker is waterproof with IPX7 rating. (IPX7 means it can survive immersion in 1 meter/3.3 feet for up to 30 minutes.) To maintain the looks and functions of your speaker, please make sure to rinse it with fresh water after using it at a swimming pool or the ocean, then dry off all covers and areas where water can gather. The standard for waterproofing is for tap water. Chemicals and salt in your pool or the ocean can damage the waterproof seals or harm the surface finish over time if not rinsed off after use.

You can see the differences between the features and specifications of the FLIP 5 and FLIP Essential below:
Features

Features	Flip 5	Flip Essential
IPX7 Waterproof	Yes	Yes
Aux Input	No	Yes
Auto Power Off	Yes	Yes
Bluetooth	Yes	Yes
Speakerphone	No	No
Voice Assistant Integration	No	No
Charging Cable	Yes	Yes
USB-C Charging	Yes	No
Micro USB Charging	No	Yes
PartyBoost Connectivity	Yes	No
JBL Portable App Compatibility	Yes	No
Social Mode	Yes	No
Racetrack Shaped Driver	Yes	No
Available Colours	11	1

*As the FLIP Essential is not compatible with the JBL Portable app:
It is not possible to connect multiple speakers, rename the speaker or turn off audio feedback sounds (for on/off/bluetooth pairing/connected).
If you require these functions, we recommend the Flip 5.

Specifications

Specifications	Flip 5	Flip Essential
Music Playing Time (Hours)	12	10
Output Power (W)	20W RMS	2 x 8W RMS
Battery Capacity (mAh)	4800	3000
Charging Time (Hours)	2.5	3.5
Dimensions (cm)	18.1 x 6.9 x 7.4	16.9 x 6.4 x 6.4
Dimensions (in)	7.1 x 2.7 x 2.9	6.7 x 2.5 x 2.5
Weight (kgs)	0.54	0.47
Weight (lbs)	1.19	1.0

Both speakers offer lots of features and excellent sound. FLIP Essential is cheaper than FLIP 5. It all comes down to what type of features you prefer, such as a long-lasting battery or maybe an affordable price for a good companion!

No matter which product you choose, you won't be disappointed with JBL Legendary sound signature and features!

Still in doubt?
Ask our specialist for more information and feedback.

There might be several reasons that our Portable app may not be working correctly on your Android device. First, your Android device must have 5.0 OS (Operating system) or higher to support JBL Connect app. Devices under 5.0 OS will not be supported. If you are having trouble viewing your JBL Portable device in the app, please disable Bluetooth, and then turn it back on again. Now you should be able to see your device in the JBL Portable app.

The Flip 3 SE has 5 white leds which shows the battery level when you power on the device. Each white led indicates around 20% battery level. When all of the white leds are off, and the last led is blinking red, you should recharge the battery.

No, it's not possible to connect simultaneously from multiple devices to the Flip 3 SE. If you need a new device to pair with the Flip 3 SE, please press the Bluetooth button the Flip 3 SE to enable pairing mode. The Flip 3 SE should be available in the list of Bluetooth devices on your mobile phone/tablet

No, the Flip 3 Stealth Edition does not support JBL Connect or Connect+. The Stealth edition can not be paired with other JBL devices.

Press the power button on the Flip 3 SE once to power on the device. When you power on the Flip 3 SE for the first time, it will automatically go into Bluetooth Pairing mode and you should be able to find the Flip 3 SE in the list of available Bluetooth devices on your mobile phone/tablet. Press the Bluetooth button on the Flip 3 SE to enable pairing mode manually

No, all recordings made on the telephone will be using the telephone's built-in microphone. Replay of the recording will be heard over the speaker afterwards, though, as long as it is paired to the telephone.

This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.

The case handle light rain and snow, but will not be waterproof if submerged into water.

No. The case can only be used to carry the speaker.

The carabiner can be removed from Clip 2 and can be purchased as a spare-part.

Yes you can wash it if the fabric is dirty. But remember to close the USB cover.

Up to 8 hours of play time, depending on how loud you play and the source material.

You need to dry the micro USB or power ports completely before plug-in power for charging.

Yes, this is correct. In order to minimize interference between speaker and microphone during telephone conversations, one speaker unit is deactivated.

The product + indicates splashproof.

Under the little hole next to the phone reciever button.

This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.

This model is not supported by the JBL Partybox App.

Connecting a USB stick

1. You can enjoy music from your USB Stick directly into the Partybox device.
2. Insert the Stick into theport, located on the back of your Partybox.
3. The USB Stick has to be formatted FAT16 or FAT 32 and supports MP3, WAVE and WMA Music files.
4. It will start automatically playing the content on your USB stick.

AUX Connection

1. You can connect any devices through the analog connection
2. Use an analog cable (Not included in the box) and connect your device.
3. Press play on your external device and enjoy the music!

RCA Connection (*Partybox 200/300/1000 Only)

1. The Partybox features both Input and Output RCA connection.
2. Connect your RCA cable (not included) to either one of the ports.
3. You can use it with your DVD/BlueRay player or AVR system.

Guitar and Microphone

1. Connect your to the dedicated port or connect your electric   to the
2. You can mix sound or make your own karaoke party with your Partybox.
3. Sing or play through your devices.
   1. To adjust the volume of the audio source, press volume+ or volume- buttons.
   2. To adjust the volume of the microphone or guitar, rotate the or

 

Charging external devices

1. Whenever your mobile device needs some extra power, the Partybox can help you!
2. Featuring a USB Charging port for both Music (USB on a stick) or when you need to charge your device.
3. Simply connect your device to the port and start charging.
   1. NOTE: The Partybox 200 needs to be connected to AC power all the time to charge or function as a speaker.
   2. The Party 300/310 has a battery and can charge any device without needing AC power (unless the product's battery is depleted then you need to recharge via AC power).

There are many ways to enjoy your JBL Partybox On-The-Go, 100, 200, 300, 310 & 1000. The options are endless and you are in control of the party

You can connect two of the same Partybox models (e.g. 2 x Partybox 310, or 2 x Partybox 100) together in TWS Mode by pressing and holding the Bluetooth button on both speakers for 5 seconds, or by pressing the dedicated TWS buttons on the rear panels of both speakers on the Partybox 110, 310 and 710. It is possible to pair two different Partybox models together using a wired connection (e.g. 1 x Partybox 310 and 1 x Partybox 100). It is also possible to pair two Partybox different models wirelessly in Party mode, however this is only possible with the newer Partybox models - the Partybox 110, 310 and 710. The Partybox 200 & 300 can be paired in TWS mode as they are the same model apart from the presence of a battery in the Partybox 300. If you connect an instrument or microphone to one Partybox speaker while using TWS, the instrument or microphone connected to one speaker will be reproduced by this speaker alone. You will not hear the instrument or microphone in both speakers. If it is necessary to have instruments reproduced by two or more PartyBox speakers, it is possible to use an RCA or aux cable – connected from the RCA, aux or daisy chain outputs on the speaker that the instrument or microphone is connected to, wired to the RCA, aux or daisy chain input of the secondary speaker. Alternatively a small mixing console can be used - connecting audio sources to this mixer and sending the mixed audio signal to the speakers with a wired connection.

If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.

Even when reducing volume to minimum on the Bluetooth source unit, it does not reduce the audio signal to zero. In this case the Micro Wireless will playback music at a very low volume.

When a connected Bluetooth device goes out of range, the JBL Micro Wireless will try to reconnect to it for 3 minutes. After 3 minutes the Micro Wireless can connect to other Bluetooth devices again.

This product is rated IP67, which is different from IPX7. IP67 protects the product from submersion in 1 meter (3.3 feet) of water for up to 30 minutes. It is also resistant against dust. Dust accumulation around electronics can lead to hardware failure, so the IP67 rating is an extremely beneficial addition to this product. 

The difference is that the new ECO versions of Go 3 and Clip 4 are made from 90% PCR (Post-Consumer Recycled) plastic and wrapped in 100% recycled fabric on the speaker grille, while still delivering the same rich JBL Original Pro Sound and significantly reducing the carbon footprint of the product.

Your JBL speaker is waterproof with IPX7 rating. (IPX7 means it can survive immersion in 1 meter/3.3 feet for up to 30 minutes.) To maintain the looks and functions of your speaker, please make sure to rinse it with fresh water after using it at a swimming pool or the ocean, then dry off all covers and areas where water can gather. The standard for waterproofing is for tap water. Chemicals and salt in your pool or the ocean can damage the waterproof seals or harm the surface finish over time if not rinsed off after use.

This product supports up to 10 hours of audio playtime. Please note that battery life may vary depending on volume level and content. 

XTREME 3
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V0.2.1.6
Version (iOS):  V5.6.6
Version (Android):  V5.6.6
Release Date:  August 2, 2022
Release Media:  OTA (over the air) via JBL Portable App


What’s New

1. Fixed audio drop with iOS 15.1 or later in PartyBoost mode
2. Fixed the PartyBoost connection issue
3. Other bug fixes and performance improvements

This product is rated IP67, which is different from IPX7. IP67 protects the product from submersion in 1 meter (3.3 feet) of water for up to 30 minutes. It is also resistant against dust. Dust accumulation around electronics can lead to hardware failure, so the IP67 rating is an extremely beneficial addition to this product. 

With the speaker ON, press and hold the VOL+ and Pause/Play buttons for 5-6 seconds. The Xtreme shuts down, and is now reset. You will need to 'forget' the speaker in Bluetooth settings on your phone/tablet in order to pair it again.

If you create a Stereo Pair using the JBL Portable App and you come within range of additional PartyBoost compatible speakers while they are ON, the app will find these speakers. This will break the stereo pair and create a mono PartyBoost group that includes all active speakers that are in proximity. This only happens when the JBL Portable App is actively running on the source device, including when it is running in the background, and when these other speakers are ON. To avoid this scenario, make sure the app is completely closed, without running in the background before coming near any additional PartyBoost speakers that happen to be ON.

NOTE: The Portable App does not need to be running in order to enjoy Stereo sound from two speakers

When the Xtreme is ON, the row of 5 diodes at the bottom of the front will light up in turn, with the top flashing LED showing how far charging has progressed. When full charge has been reached, all diodes light constantly. In some cases, the fifth diode keeps on blinking, but does not light up constantly, no matter how long charging continues. Sometimes it will show constant light after charging has been stopped. This is normal, caused by tolerances in the circuits, and is no cause for alarm. The battery is charged to the same level. If the Xtreme is OFF, no diodes will light when full charge has been reached.

The first JBL speakers featuring the JBL Connect technology are: JBL Flip 3, JBL Pulse 2, JBL Xtreme, JBL Boost TV and JBL Charge 3, SB 450 A firmware upgrade is available for the JBL Charge 3 ,which will upgrade Connect to JBL Connect+. After this fw upgrade, it is no longer possible to connect the Charge 3 with other products which have JBL Connect ( Flip 3, Boost TV, Pulse 2, Xtreme )

Yes, steam and drops of water in a bathroom are fine.

Yes, this is no problem.

This product is rated IP67, which is different from IPX7. IP67 protects the product from submersion in 1 meter (3.3 feet) of water for up to 30 minutes. It is also resistant against dust. Dust accumulation around electronics can lead to hardware failure, so the IP67 rating is an extremely beneficial addition to this product. 

If you create a Stereo Pair using the JBL Portable App and you come within range of additional PartyBoost compatible speakers while they are ON, the app will find these speakers. This will break the stereo pair and create a mono PartyBoost group that includes all active speakers that are in proximity. This only happens when the JBL Portable App is actively running on the source device, including when it is running in the background, and when these other speakers are ON. To avoid this scenario, make sure the app is completely closed, without running in the background before coming near any additional PartyBoost speakers that happen to be ON.

NOTE: The Portable App does not need to be running in order to enjoy Stereo sound from two speakers

Your JBL speaker is waterproof with IPX7 rating. (IPX7 means it can survive immersion in 1 meter/3.3 feet for up to 30 minutes.) To maintain the looks and functions of your speaker, please make sure to rinse it with fresh water after using it at a swimming pool or the ocean, then dry off all covers and areas where water can gather. The standard for waterproofing is for tap water. Chemicals and salt in your pool or the ocean can damage the waterproof seals or harm the surface finish over time if not rinsed off after use.

There might be several reasons that our Portable app may not be working correctly on your Android device. First, your Android device must have 5.0 OS (Operating system) or higher to support JBL Connect app. Devices under 5.0 OS will not be supported. If you are having trouble viewing your JBL Portable device in the app, please disable Bluetooth, and then turn it back on again. Now you should be able to see your device in the JBL Portable app.

In the JBL ONE App:
(1) Go to My Products, select your product
(2) Select Support tile
(3) Under General, select Product Support

This product is rated IP67, which is different from IPX7. IP67 protects the product from submersion in 1 meter (3.3 feet) of water for up to 30 minutes. It is also resistant against dust. Dust accumulation around electronics can lead to hardware failure, so the IP67 rating is an extremely beneficial addition to this product. 

Once the speaker/soundbar is connected to the network, software updates will automatically be sent to the speaker/soundbar through Wi-Fi or the internet, if available

1. Ensure that your JBL One app device is less than 10m/33ft from the soundbar during the initial set-up.
2. Ensure your JBL soundbar is plugged into power and the power LED is illuminated on the BAR.
3. Unplug the power cord, wait 10 seconds, reconnect the power cord and allow the speaker to power up.
4. Temporarily relocate either the BAR or router so that they are closer together.  If the connection succeeds, the original location may be too far from the router to maintain a stable connection.
5. Try using a different device with the JBL ONE app installed and connected to your home network.

This model is not supported by the JBL Partybox App.

The Bass, Treble and Echo buttons on the control panel on top of the Partybox only applies these EQs/effect to the Microphone inputs on the rear of the speaker - for Karaoke use. The EQs and Echo effect cannot be applied to other sources or inputs such as Bluetooth, Aux or USB.

If more bass is desired, there is a Bass Boost button on the top control panel (with 2 levels of Bass Boost: Off, Level 1 & Level 2, switched through pressing the button multiple times). This will be applied to the sources and inputs mentioned above (but not the microphone inputs).

Connecting a USB stick

1. You can enjoy music from your USB Stick directly into the Partybox device.
2. Insert the Stick into theport, located on the back of your Partybox.
3. The USB Stick has to be formatted FAT16 or FAT 32 and supports MP3, WAVE and WMA Music files.
4. It will start automatically playing the content on your USB stick.

AUX Connection

1. You can connect any devices through the analog connection
2. Use an analog cable (Not included in the box) and connect your device.
3. Press play on your external device and enjoy the music!

RCA Connection (*Partybox 200/300/1000 Only)

1. The Partybox features both Input and Output RCA connection.
2. Connect your RCA cable (not included) to either one of the ports.
3. You can use it with your DVD/BlueRay player or AVR system.

Guitar and Microphone

1. Connect your to the dedicated port or connect your electric   to the
2. You can mix sound or make your own karaoke party with your Partybox.
3. Sing or play through your devices.
   1. To adjust the volume of the audio source, press volume+ or volume- buttons.
   2. To adjust the volume of the microphone or guitar, rotate the or

 

Charging external devices

1. Whenever your mobile device needs some extra power, the Partybox can help you!
2. Featuring a USB Charging port for both Music (USB on a stick) or when you need to charge your device.
3. Simply connect your device to the port and start charging.
   1. NOTE: The Partybox 200 needs to be connected to AC power all the time to charge or function as a speaker.
   2. The Party 300/310 has a battery and can charge any device without needing AC power (unless the product's battery is depleted then you need to recharge via AC power).

There are many ways to enjoy your JBL Partybox On-The-Go, 100, 200, 300, 310 & 1000. The options are endless and you are in control of the party

You can connect two of the same Partybox models (e.g. 2 x Partybox 310, or 2 x Partybox 100) together in TWS Mode by pressing and holding the Bluetooth button on both speakers for 5 seconds, or by pressing the dedicated TWS buttons on the rear panels of both speakers on the Partybox 110, 310 and 710. It is possible to pair two different Partybox models together using a wired connection (e.g. 1 x Partybox 310 and 1 x Partybox 100). It is also possible to pair two Partybox different models wirelessly in Party mode, however this is only possible with the newer Partybox models - the Partybox 110, 310 and 710. The Partybox 200 & 300 can be paired in TWS mode as they are the same model apart from the presence of a battery in the Partybox 300. If you connect an instrument or microphone to one Partybox speaker while using TWS, the instrument or microphone connected to one speaker will be reproduced by this speaker alone. You will not hear the instrument or microphone in both speakers. If it is necessary to have instruments reproduced by two or more PartyBox speakers, it is possible to use an RCA or aux cable – connected from the RCA, aux or daisy chain outputs on the speaker that the instrument or microphone is connected to, wired to the RCA, aux or daisy chain input of the secondary speaker. Alternatively a small mixing console can be used - connecting audio sources to this mixer and sending the mixed audio signal to the speakers with a wired connection.

This model is not supported by the JBL Partybox App.

Connecting a USB stick

1. You can enjoy music from your USB Stick directly into the Partybox device.
2. Insert the Stick into theport, located on the back of your Partybox.
3. The USB Stick has to be formatted FAT16 or FAT 32 and supports MP3, WAVE and WMA Music files.
4. It will start automatically playing the content on your USB stick.

AUX Connection

1. You can connect any devices through the analog connection
2. Use an analog cable (Not included in the box) and connect your device.
3. Press play on your external device and enjoy the music!

RCA Connection (*Partybox 200/300/1000 Only)

1. The Partybox features both Input and Output RCA connection.
2. Connect your RCA cable (not included) to either one of the ports.
3. You can use it with your DVD/BlueRay player or AVR system.

Guitar and Microphone

1. Connect your to the dedicated port or connect your electric   to the
2. You can mix sound or make your own karaoke party with your Partybox.
3. Sing or play through your devices.
   1. To adjust the volume of the audio source, press volume+ or volume- buttons.
   2. To adjust the volume of the microphone or guitar, rotate the or

 

Charging external devices

1. Whenever your mobile device needs some extra power, the Partybox can help you!
2. Featuring a USB Charging port for both Music (USB on a stick) or when you need to charge your device.
3. Simply connect your device to the port and start charging.
   1. NOTE: The Partybox 200 needs to be connected to AC power all the time to charge or function as a speaker.
   2. The Party 300/310 has a battery and can charge any device without needing AC power (unless the product's battery is depleted then you need to recharge via AC power).

There are many ways to enjoy your JBL Partybox On-The-Go, 100, 200, 300, 310 & 1000. The options are endless and you are in control of the party

You can connect two of the same Partybox models (e.g. 2 x Partybox 310, or 2 x Partybox 100) together in TWS Mode by pressing and holding the Bluetooth button on both speakers for 5 seconds, or by pressing the dedicated TWS buttons on the rear panels of both speakers on the Partybox 110, 310 and 710. It is possible to pair two different Partybox models together using a wired connection (e.g. 1 x Partybox 310 and 1 x Partybox 100). It is also possible to pair two Partybox different models wirelessly in Party mode, however this is only possible with the newer Partybox models - the Partybox 110, 310 and 710. The Partybox 200 & 300 can be paired in TWS mode as they are the same model apart from the presence of a battery in the Partybox 300. If you connect an instrument or microphone to one Partybox speaker while using TWS, the instrument or microphone connected to one speaker will be reproduced by this speaker alone. You will not hear the instrument or microphone in both speakers. If it is necessary to have instruments reproduced by two or more PartyBox speakers, it is possible to use an RCA or aux cable – connected from the RCA, aux or daisy chain outputs on the speaker that the instrument or microphone is connected to, wired to the RCA, aux or daisy chain input of the secondary speaker. Alternatively a small mixing console can be used - connecting audio sources to this mixer and sending the mixed audio signal to the speakers with a wired connection.

If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.

This product is rated IP67, which is different from IPX7. IP67 protects the product from submersion in 1 meter (3.3 feet) of water for up to 30 minutes. It is also resistant against dust. Dust accumulation around electronics can lead to hardware failure, so the IP67 rating is an extremely beneficial addition to this product. 

If you create a Stereo Pair using the JBL Portable App and you come within range of additional PartyBoost compatible speakers while they are ON, the app will find these speakers. This will break the stereo pair and create a mono PartyBoost group that includes all active speakers that are in proximity. This only happens when the JBL Portable App is actively running on the source device, including when it is running in the background, and when these other speakers are ON. To avoid this scenario, make sure the app is completely closed, without running in the background before coming near any additional PartyBoost speakers that happen to be ON.

NOTE: The Portable App does not need to be running in order to enjoy Stereo sound from two speakers

The PartyBoost feature is not available when your JBL speaker is connected to a computer via Bluetooth. This is a technical limitation. When connected to a computer, the computer is acting as the primary device. Therefore, the JBL speaker does not have control of re-transmitting the Bluetooth signal to other JBL speakers.

NOTE: Speakers effected by this are the JBL Flip 5, JBL Flip 6, JBL Charge 5, JBL Pulse 4, JBL Xtreme 3, and JBL Boombox 2, as well as all future products featuring the PartyBoost feature.

Press and hold the Light Show & Bluetooth buttons together for > 2 seconds.

There is a rare issue causing some DAB radio stations not to be found after performing a scan.
If you are experiencing this, a firmware update has been released to fix the issue.
First, please read through the update instructions thoroughly, then proceed with installing the update.

Please click the link below to download the update:
JBL TUNER XL

The reset for the Tuner 2 and Tuner XL is as follows:
Reset to factory default - Long press Preset 1 & Bluetooth buttons for more than 10 seconds.

To check the firmware version:
Press and hold the 'Preset 1' & 'Preset 5' buttons for more than 10 seconds.

To skip tracks forward, double click the PAUSE/PLAY to advance to the next track. Please note: You can only skip tracks forward. This speaker does not have the capability to skip to the previous track.

If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.

Press the power button located on the far Left top of the speaker. If this is your first time pairing the device, the speaker will automatically go into pairing mode. Make sure that the product you are attempting to pair to is in search mode and in bluetooth range. The Go 2 should pop up on discoverable devices. Choose the Go 2 option and you will be connected within a few seconds.

Power on the speaker Press and hold the Volume + button and the Bluetooth button together for 3-5 seconds until the speaker turns off Once turned off, the speaker has been reset to the factory default settings

This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.

If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.

Yes. A built-in microphone combined with a patented echo cancellation system secures clear and easy phone conversation. If a phone call is received while listening to music just push play button to answer the call. No need to find or touch the phone. This hands-free functionality can even be used for phone conferences

This product is not supported by Connect + or Partyboost on the JBL Portable app. They cannot connect to other portable speakers wirelessly.

Power on the speaker Press and hold the Volume + button and the Bluetooth button together for 3-5 seconds until the speaker turns off Once turned off, the speaker has been reset to the factory default settings

With some phones, such as iPhones and some Android models, volume is synchronized while Bluetooth is used, and levels below volume setting 6 (tested with iPhone 6 and iPhone 5s) and volume setting 5 on most Android devices will cause the GO to enter standby after some minutes. If you want to play softer while still using your iPhone as a source, please change to cabled connection from the headphone output to the AUX input of GO. This will make it possible for you to set the GO's volume at its minimum step, and then control total level on the telephone. Of course, if source level from the telephone is set extremely low, the GO will go into standby again, because GO needs a certain level to keep playing. Alternatively, use a phone which does not synchronize volume as source. Many Android phones do not synchronize volume, so by using such a phone, you can adjust GO to its lowest level, adjusting total level independently, even via Bluetooth. This will usually result in music volume at the desired level.

You need to dry the micro USB or power ports completely before plug-in power for charging.

No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ feature

Your JBL speaker is waterproof with IPX7 rating. (IPX7 means it can survive immersion in 1 meter/3.3 feet for up to 30 minutes.) To maintain the looks and functions of your speaker, please make sure to rinse it with fresh water after using it at a swimming pool or the ocean, then dry off all covers and areas where water can gather. The standard for waterproofing is for tap water. Chemicals and salt in your pool or the ocean can damage the waterproof seals or harm the surface finish over time if not rinsed off after use.

This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.