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Can I get wallmounts for Control XstreamPlease note that although the Control Xstream does have a threaded insert for brackets, JBL offers no brackets. Custom made wallmounts should be used.Was this helpful? Thank you for your feedback!Can i connect more than one Bluetooth device to my Control X wireless?No, you can only have one activate device connected to the speaker. Please un-pair your current Bluetooth device, then connect with another device if needed.Was this helpful? Thank you for your feedback!I have interference between my Control X Wireless, how come?Our Control X Wireless speakers use Wi-Fi 2.4 GHz network to connect them. If there are any obstacles or people blocking the connection, it can cause interference. We suggest positioning the speakers on a high-level surface or shelf, to avoid any interference.Was this helpful? Thank you for your feedback!When trying to set up my speaker with the Google Home app, I get a message that says “Device needs to be activated before setup”. How do I proceed?If you see this message, you must download the Device Utility app from the Google Play Store. Follow the instructions in the app to activate your speaker, and then return to the Google Home app to complete the setup.
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Can i connect more than one Bluetooth device to my Control X wireless?No, you can only have one activate device connected to the speaker. Please un-pair your current Bluetooth device, then connect with another device if needed.Was this helpful? Thank you for your feedback!The P and S speaker won't be associated successfully when pressing the association button twice on the primary speaker.Make sure to press the association button once. If by mistake you pressed it more than once, there is a good chance that association does not take place. Wait until the association process is completed, which takes about 2 minutes, and repeat the process.Was this helpful? Thank you for your feedback!When using two pairs of speakers, what is the range between them?When you have associated two pairs of speakers, the range between primary and secondary speakers (all 3 speakers), will be maximum 10 meters. The range will increase if you only use one pair of speakers (30 meters). We recommend placing the speakers on a high-level surface or shelf, for best possible connection.Was this helpful? Thank you for your feedback!Can I get a wall bracket for Control X Wireless?Please note that although the Wireless version of Control X does have a threaded insert for brackets, JBL offers no brackets. The brackets for the Control X passive model cannot be used with the wireless version. Brackets for the wireless version must be custom made.Was this helpful? Thank you for your feedback!
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The Control X is an outdoor speaker, can I place it where ever I want?The JBL Control X is built for outdoor and indoor purposes. If you are placing the JBL Control X outdoor, please be aware that it should not be exposed to directly to the elements (rain, snow, sunlight). We advise you to place the speaker under a roof so the connections on the back won't be exposed to outside sources. If you have placed it correctly under a roof, they can outlast all types of weather.Was this helpful? Thank you for your feedback!Will the speaker get damaged, if i take off the front grill?No, you can certainly take off the front grill if you like the design of the speaker without the grill. However, do not touch the tweeters or woofers, as they can be damaged if you touch them. For ourdoor purposes, we do not recommend taking off the front grill.Was this helpful? Thank you for your feedback!Can I use a 3rd party wall-mounting system?Yes, just be aware that you are responsible for correct installation when using 3rd party wall mounts. The included wall-mounting kit in the box fits perfectly and is good for outdoor or indoor use.Was this helpful? Thank you for your feedback!
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