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JBL Tune 215TWS

Feel at one with your music and your world, with no wires holding you back. Your favorite music sounds better with JBL Pure Bass. Ultra-comfortable, the JBL TUNE 215TWS headphones keep you on top of your world, for 25 hours. Easily manage calls and Voice Assistant from either earbud or both with Dual Connect. And save battery life, so that you can listen longer or quickly recharge with USB type-C.

Product Specifications

Audio Specifications

Frequency Response 20 Hz – 20 kHz
Impedance 14 ohm
Sensitivity 108 dB SPL@1 kHz / 1 mW
Maximum SPL 95 dB
Microphone sensitivity -30 dBV / Pa@1 kHz
Maximum operation temperature 45 °C

Dimension Specifications

Driver size 6.0 mm / 0.24” Dynamic driver
Weight 62.1 g / 0.137 lbs
Earpiece 5.4 g / 0.012 lbs / pc (10.8 g / 0.024 lbs combined)
Charging case 51.3 g / 0.113 lbs

Control Connect Specifications

Bluetooth version 5.0
Bluetooth profile version A2DP 1.3, AVRCP 1.6, HFP 1.7
Bluetooth transmitter frequency range 2.4 GHz - 2.4835 GHz
Bluetooth transmitter power < 6 dbm
Bluetooth transmitter modulation GFSK, π/4 DQPSK, 8DPSK
Please consult the documents for in-depth specs

Documents & Downloads

What’s in the Box

  • JBL TUNE 215TWS
  • 1 x Type-C USB charging cable
  • 1 x Charging case
  • 1 x Warranty / Warning (W / !)
  • 1 x QSG / Safety Sheet (S / i)
JBL Tune 215TWS - What's in the Box

FAQs & How-Tos

  • Cleaning Instructions for Re-establishing Charging

    It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

    If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
    You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol.

    Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.

    Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.

    Repeat until the contact points are visibly clean, and charging should work as designed. This procedure can be performed on all TWS earphones and cases.

    Category:

    Troubleshooting
  • Waterproof Information

    This headphone does not have any IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to the headphones.

    Category:

    Product information
  • My JBL Headphone App Support

    This headphone is not supported by the My JBL Headphone app.

    Category:

    Product information
  • Resetting/Powering Off True Wireless Headphones

    1. Putting the earbuds back to the charging case and close the lid.
    2. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).
    3. *Double-tap on your right or left side of the earbud and long press 5 seconds until you hear a ring tone. *It will power-off your headphone and factory reset them.
    Your TWS headphones will lose the Bluetooth connection, and you will need to redo the pairing process again by 'forgetting the device' in your BT settings. 

    Category:

    Product information
  • How to Reset True Wireless Stereo Headphones

    Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.)

    Category:

    Product information
  • Multipoint Connectivity Information

    This headphone does not support Multipoint Connectivity which means that it  can only be connected to one Bluetooth device at a time. 

    Category:

    Product information
  • Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)

    If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

    Category:

    Product information
  • Is Volume Control Supported?

    This headphone does not feature volume control. You must manually control volume from your device.

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