인이어
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Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
TUNE FLEX: Software Update Release NotesTUNE FLEX
Software Update Release Notes
------------------------------------------------------------------------
Software Version: V3.1.0 (global)
Release Date: September 14, 2022
Release Media: OTA (over the air) via JBL Headphone App
What’s New- Improved the connectivity between left and right earbud.
- ANC (active noise cancelling) can be activated more quickly.
- Optimized the APP user experience for better flow.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!My JBL Headphones App SupportThis headphone is supported by the My JBL Headphones App.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
How to Factory Reset True Wireless Stereo EarbudsDouble-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off).
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Voice Assistant Headphone ConnectionIf you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.
https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Can my headphones be connected to two devices simultaneously?Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!LIVE FREE 2 TWS: Software Update Release NotesLIVE FREE 2 TWS
Software Update Release Notes
------------------------------------------------------------------------
Software Version: V6.9.8
Version (iOS): V5.7.9
Version (Android): V5.7.9
Release Date: July 8, 2022
Release Media: OTA via JBL Headphone App
What’s New- Added Microsoft Swift Pairing feature.
- Fixed a few minor software bugs for better user experience.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Trouble accessing the Google Assistant or Amazon Alexa on your HeadphoneFirst, ensure that you have the Google Assistant or Amazon Alexa apps installed on your device, depending on the voice assistant you want to use. Go to your app store to download the intended voice assistant app, then add your headphones as a device in the app if necessary. Finally, enable the intended voice assistant in the settings of the My JBL Headphones app and assign which earbud you want to use to control it. The voice assistant app must be open for it to work correctly. It can be opened from within the My JBL Headphones app by tapping the name of the required voice assistant after you have selected it for use and assigned a gesture to one of your earbuds to control it.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!How to Factory Reset True Wireless Stereo EarbudsDouble-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off).
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Voice Assistant Headphone ConnectionIf you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.
https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Can my headphones be connected to two devices simultaneously?Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!IP67 InformationThis product is rated IP67, which is different from IPX7. IP67 protects the product from submersion in 1 meter (3.3 feet) of water for up to 30 minutes. It is also resistant against dust. Dust accumulation around electronics can lead to hardware failure, so the IP67 rating is an extremely beneficial addition to this product.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!TWS Left & Right Not Pairing TogetherThe two earpieces of your TWS headphones should normally be connected together without issue. However, if they are no longer paired to each other, please follow these steps, in order.- Forget/unpair the headphones on your device.
- Manually pair the two earpieces together following the "Manual Pairing Left & Right" instructions in your Owner's Manual/Quick Start Guide.
- Pair the headphones to your device and see if this resolves the problem.
- If manual pairing does not fix the problem, forget/unpair the headphones on your device again.
- Initiate a Product Reset to reset the earbud’s Bluetooth connection.
- Note that RESET will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices again
- Follow the Product Reset instructions in your Owner's Manual/Quick Start Guide.
- Manually pair the 2 buds together again, as you did in step 2. This additional step is necessary because, by default, the reset procedure does not automatically pair the two ear pieces together, but it does wipe all previous settings and resets the internal processor, so it is necessary to manually pair the two ear pieces together again.
- Pair the buds to your Source Device.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Re-establishing Volume Levels/Balance between EarbudsAs with all in-ear headphones, our range of TWS headphones can be susceptible to a build up of dust and earwax. This can cause low volume on one or both earbuds, or balance issues (e.g. right earbud is louder than the left earbud). To reduce the likelihood of these issues occurring, it is a good idea to periodically clean your earbuds and your ears. Clean the earbuds by removing dust and wax after each use, using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing.
If you are experiencing volume or balance issues, always check for wax and dirt in and around the earbud and driver and complete cleaning of the earbuds as described above. If the issue persists, there may be earwax/dirt stuck in the small holes in the grille in front of the driver, preventing sound output. To resolve the issue try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap (washing up liquid). The earbud tip should only be put into the liquid up to a maximum depth of 1-2 mm only (see images below). Immersing the earbuds in water or putting the earbuds in water at a larger depth than this could void your warranty. Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush (such as a toothbrush). The should remove the wax and resolve the volume/balance issues.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!My JBL Headphones App SupportThis headphone is supported by the My JBL Headphones App.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Re-establishing Volume Levels/Balance between EarbudsAs with all in-ear headphones, our range of TWS headphones can be susceptible to a build up of dust and earwax. This can cause low volume on one or both earbuds, or balance issues (e.g. right earbud is louder than the left earbud). To reduce the likelihood of these issues occurring, it is a good idea to periodically clean your earbuds and your ears. Clean the earbuds by removing dust and wax after each use, using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing.
If you are experiencing volume or balance issues, always check for wax and dirt in and around the earbud and driver and complete cleaning of the earbuds as described above. If the issue persists, there may be earwax/dirt stuck in the small holes in the grille in front of the driver, preventing sound output. To resolve the issue try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap (washing up liquid). The earbud tip should only be put into the liquid up to a maximum depth of 1-2 mm only (see images below). Immersing the earbuds in water or putting the earbuds in water at a larger depth than this could void your warranty. Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush (such as a toothbrush). The should remove the wax and resolve the volume/balance issues.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!TWS Left & Right Not Pairing TogetherThe two earpieces of your TWS headphones should normally be connected together without issue. However, if they are no longer paired to each other, please follow these steps, in order.- Forget/unpair the headphones on your device.
- Manually pair the two earpieces together following the "Manual Pairing Left & Right" instructions in your Owner's Manual/Quick Start Guide.
- Pair the headphones to your device and see if this resolves the problem.
- If manual pairing does not fix the problem, forget/unpair the headphones on your device again.
- Initiate a Product Reset to reset the earbud’s Bluetooth connection.
- Note that RESET will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices again
- Follow the Product Reset instructions in your Owner's Manual/Quick Start Guide.
- Manually pair the 2 buds together again, as you did in step 2. This additional step is necessary because, by default, the reset procedure does not automatically pair the two ear pieces together, but it does wipe all previous settings and resets the internal processor, so it is necessary to manually pair the two ear pieces together again.
- Pair the buds to your Source Device.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!My JBL Headphones App SupportThis headphone is supported by the My JBL Headphones App.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!TWS Left & Right Not Pairing TogetherThe two earpieces of your TWS headphones should normally be connected together without issue. However, if they are no longer paired to each other, please follow these steps, in order.- Forget/unpair the headphones on your device.
- Manually pair the two earpieces together following the "Manual Pairing Left & Right" instructions in your Owner's Manual/Quick Start Guide.
- Pair the headphones to your device and see if this resolves the problem.
- If manual pairing does not fix the problem, forget/unpair the headphones on your device again.
- Initiate a Product Reset to reset the earbud’s Bluetooth connection.
- Note that RESET will wipe all previous settings and pairings, so it will be necessary to pair your headphones with your devices again
- Follow the Product Reset instructions in your Owner's Manual/Quick Start Guide.
- Manually pair the 2 buds together again, as you did in step 2. This additional step is necessary because, by default, the reset procedure does not automatically pair the two ear pieces together, but it does wipe all previous settings and resets the internal processor, so it is necessary to manually pair the two ear pieces together again.
- Pair the buds to your Source Device.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
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Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!My JBL Headphones App SupportThis headphone is supported by the My JBL Headphones App.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!How to Perform a Hardware ResetTo perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Voice Assistant Headphone ConnectionIf you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.
https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!펌웨어 정보 - JBL 펌웨어 업데이트 앱대기 모드 상태에서 헤드폰 블루투스 연결 해제 및 재연결에 문제가 있는 경우, 이 문제를 해결해주는 새 펌웨어 업데이트 앱이 있습니다. 앱 'JBL 펌웨어 업데이트"를 다운로드하여 시작하십시오(아래 링크 참조).
구글 플레이 스토어: https://play.google.com/store/apps/details?id=com.jbl.tune.update
앱 스토어: https://apps.apple.com/gb/app/jbl-firmware-update/id1548227663
다운로드가 완료되면 헤드폰 펌웨어를 업데이트할 수 있습니다.
이 두 모델을 JBL 헤드폰 앱에 통합할 계획입니다. 아래에서 업데이트 프로세스의 단계별 이미지를 볼 수 있습니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Can my headphones be connected to two devices simultaneously?Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Firmware Information - JBL Firmware Update AppIf you are experiencing issues with your headphones' Bluetooth disconnecting and reconnecting while on standby, there is a new Firmware Update app to resolve this issue. Start by downloading the app "JBL Firmware Update" (see links below).
Google Play Store: https://play.google.com/store/apps/details?id=com.jbl.tune.update
App Store: https://apps.apple.com/gb/app/jbl-firmware-update/id1548227663
Once downloaded, you can update your headphones firmware from there.
Below you can see step by step images of the update process.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Standby Mode Information
If the earbuds go into standby mode and turn off, you can still use them without putting them back into the charging case.
You can reactivate the headphones by pressing or touching the outside earbud itself.
Please note: They will be automatically powered off after 30 minutes of being in standby mode if they disconnect from Bluetooth. To reconnect, you will need to put the earbuds back in the charging case and take them off again.
It is possible to change the standby mode time with your headphones. To do this, go into the My JBL Headphones app and choose the Standby Time via Auto-off function. You can adjust the time to 15min, 1hr, etc., or you can choose “Never” if you want to keep the earbuds turn on at all times. Once you set the Auto-off, the earbuds will work according to the setting whether they connect to Bluetooth or disconnect.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!How to Perform a Hardware ResetTo perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Trouble accessing the Google Assistant or Amazon Alexa on your HeadphoneFirst, ensure that you have the Google Assistant or Amazon Alexa apps installed on your device, depending on the voice assistant you want to use. Go to your app store to download the intended voice assistant app, then add your headphones as a device in the app if necessary. Finally, enable the intended voice assistant in the settings of the My JBL Headphones app and assign which earbud you want to use to control it. The voice assistant app must be open for it to work correctly. It can be opened from within the My JBL Headphones app by tapping the name of the required voice assistant after you have selected it for use and assigned a gesture to one of your earbuds to control it.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!How to Factory Reset True Wireless Stereo EarbudsDouble-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off).
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Standby Mode InformationIf the earbuds go into standby mode and turn off, you can still use them without putting them back into the charging case.
You can reactivate the headphones by pressing or touching the outside earbud itself.
Please note: They will be automatically powered off after 30 minutes of being in standby mode if they disconnect from Bluetooth. To reconnect, you will need to put the earbuds back in the charging case and take them off again.
It is possible to change the standby mode time with your headphones. To do this, go into the My JBL Headphones app and choose the Standby Time via Auto-off function. You can adjust the time to 15min, 1hr, etc., or you can choose “Never” if you want to keep the earbuds turn on at all times. Once you set the Auto-off, the earbuds will work according to the setting whether they connect to Bluetooth or disconnect.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!My JBL Headphones App SupportThis headphone is supported by the My JBL Headphones App.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!How to Factory Reset True Wireless Stereo HeadphonesPlace both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!헤드폰 및 제삼자 통신 앱(Skype, Zoom, WhatsApp 등)헤드폰과 통신하는 앱을 입수하는 데 문제를 겪고 있다면, (이미 헤드폰을 기기와 페어링한 상태로 가정) 통신 앱 오디오 설정으로 이동합니다. 거기서 해결책을 찾을 수 있는 가능성이 높습니다. 사용하고 있는 앱에서 헤드폰을 ‘통신 기기’로 설정해야 할 수 있습니다.
헤드폰과 통신하는 앱을 입수하는 데 문제를 겪고 있다면, (이미 헤드폰을 기기와 페어링한 상태로 가정) 통신 앱 오디오 설정으로 이동합니다. 거기서 해결책을 찾을 수 있는 가능성이 높습니다. 사용하고 있는 앱에서 헤드폰을 ‘통신 기기’로 설정해야 할 수 있습니다.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!How to Factory Reset True Wireless Stereo HeadphonesPlace both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!볼륨 컨트롤이 지원됩니까?이 헤드폰은 볼륨 컨트롤 기능이 없습니다. 장치에서 볼륨을 수동으로 컨트롤해야 합니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!How to Factory Reset True Wireless Stereo HeadphonesPlace both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!볼륨 컨트롤이 지원됩니까?이 헤드폰은 볼륨 컨트롤 기능이 없습니다. 장치에서 볼륨을 수동으로 컨트롤해야 합니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Voice Assistant Headphone ConnectionIf you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.
https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!펌웨어 정보 - JBL 펌웨어 업데이트 앱대기 모드 상태에서 헤드폰 블루투스 연결 해제 및 재연결에 문제가 있는 경우, 이 문제를 해결해주는 새 펌웨어 업데이트 앱이 있습니다. 앱 'JBL 펌웨어 업데이트"를 다운로드하여 시작하십시오(아래 링크 참조).
구글 플레이 스토어: https://play.google.com/store/apps/details?id=com.jbl.tune.update
앱 스토어: https://apps.apple.com/gb/app/jbl-firmware-update/id1548227663
다운로드가 완료되면 헤드폰 펌웨어를 업데이트할 수 있습니다.
이 두 모델을 JBL 헤드폰 앱에 통합할 계획입니다. 아래에서 업데이트 프로세스의 단계별 이미지를 볼 수 있습니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!헤드폰 및 제삼자 통신 앱(Skype, Zoom, WhatsApp 등)헤드폰과 통신하는 앱을 입수하는 데 문제를 겪고 있다면, (이미 헤드폰을 기기와 페어링한 상태로 가정) 통신 앱 오디오 설정으로 이동합니다. 거기서 해결책을 찾을 수 있는 가능성이 높습니다. 사용하고 있는 앱에서 헤드폰을 ‘통신 기기’로 설정해야 할 수 있습니다.
헤드폰과 통신하는 앱을 입수하는 데 문제를 겪고 있다면, (이미 헤드폰을 기기와 페어링한 상태로 가정) 통신 앱 오디오 설정으로 이동합니다. 거기서 해결책을 찾을 수 있는 가능성이 높습니다. 사용하고 있는 앱에서 헤드폰을 ‘통신 기기’로 설정해야 할 수 있습니다.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
My JBL Headphones App - Available DJ SignaturesSome of the DJ EQ curves have been removed from the My JBL Headphones app. Harman will ‘continuously’ update the My JBL Headphones app with new DJ sound-curves as this number changes based on who we sign agreements with and when.
See the release notes for app version 4.10.9 below:
- Adding support for TOUR PRO+ TWS and TOUR ONE Global version
- Removing expired DJ’s signatures해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Standby Mode InformationIf the earbuds go into standby mode and turn off, you can still use them without putting them back into the charging case.
You can reactivate the headphones by pressing or touching the outside earbud itself.
Please note: They will be automatically powered off after 30 minutes of being in standby mode if they disconnect from Bluetooth. To reconnect, you will need to put the earbuds back in the charging case and take them off again.
It is possible to change the standby mode time with your headphones. To do this, go into the My JBL Headphones app and choose the Standby Time via Auto-off function. You can adjust the time to 15min, 1hr, etc., or you can choose “Never” if you want to keep the earbuds turn on at all times. Once you set the Auto-off, the earbuds will work according to the setting whether they connect to Bluetooth or disconnect.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Re-establishing Volume Levels/Balance between EarbudsAs with all in-ear headphones, our range of TWS headphones can be susceptible to a build up of dust and earwax. This can cause low volume on one or both earbuds, or balance issues (e.g. right earbud is louder than the left earbud). To reduce the likelihood of these issues occurring, it is a good idea to periodically clean your earbuds and your ears. Clean the earbuds by removing dust and wax after each use, using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing.
If you are experiencing volume or balance issues, always check for wax and dirt in and around the earbud and driver and complete cleaning of the earbuds as described above. If the issue persists, there may be earwax/dirt stuck in the small holes in the grille in front of the driver, preventing sound output. To resolve the issue try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap (washing up liquid). The earbud tip should only be put into the liquid up to a maximum depth of 1-2 mm only (see images below). Immersing the earbuds in water or putting the earbuds in water at a larger depth than this could void your warranty. Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush (such as a toothbrush). The should remove the wax and resolve the volume/balance issues.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!이어버드 세척 방법
깨끗한 면봉을 사용하여 알코올로 살짝 적셔서 다음을 수행합니다.- 이어버드의 이어팁에서 귀지와 오염을 제거합니다.
- 이어버드와 충전 케이스에서 각각 충전 패드와 포트를 세척합니다. 그런 다음 부드럽고 물에 젖지 않은 상태의 마른 면직물을 사용하여 먼지와 보풀을 문질러 닦아냅니다.
- 충전 케이스의 뚜껑과 바닥의 홈을 세척합니다.
팁: 이러한 작업을 대략 몇 주마다 반복하여 헤드폰을 깨끗하게 유지함으로써 충전 속도와 품질에 영향을 주지 않도록 할 것을 권장합니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Re-establishing Volume Levels/Balance between EarbudsAs with all in-ear headphones, our range of TWS headphones can be susceptible to a build up of dust and earwax. This can cause low volume on one or both earbuds, or balance issues (e.g. right earbud is louder than the left earbud). To reduce the likelihood of these issues occurring, it is a good idea to periodically clean your earbuds and your ears. Clean the earbuds by removing dust and wax after each use, using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing.
If you are experiencing volume or balance issues, always check for wax and dirt in and around the earbud and driver and complete cleaning of the earbuds as described above. If the issue persists, there may be earwax/dirt stuck in the small holes in the grille in front of the driver, preventing sound output. To resolve the issue try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap (washing up liquid). The earbud tip should only be put into the liquid up to a maximum depth of 1-2 mm only (see images below). Immersing the earbuds in water or putting the earbuds in water at a larger depth than this could void your warranty. Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush (such as a toothbrush). The should remove the wax and resolve the volume/balance issues.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!How to Factory Reset True Wireless Stereo HeadphonesPlace both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
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Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Standby Mode InformationIf the earbuds go into standby mode and turn off, you can still use them without putting them back into the charging case.
You can reactivate the headphones by pressing or touching the outside earbud itself.
Please note: They will be automatically powered off after 30 minutes of being in standby mode if they disconnect from Bluetooth. To reconnect, you will need to put the earbuds back in the charging case and take them off again.
It is possible to change the standby mode time with your headphones. To do this, go into the My JBL Headphones app and choose the Standby Time via Auto-off function. You can adjust the time to 15min, 1hr, etc., or you can choose “Never” if you want to keep the earbuds turn on at all times. Once you set the Auto-off, the earbuds will work according to the setting whether they connect to Bluetooth or disconnect.
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!My JBL Headphones App SupportThis headphone is supported by the My JBL Headphones App.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Multi-Point Connection SupportThis product features Multi-Point Connection which allows you to be connect to two devices at the same time. Effortlessly switch from listening to music on your portable device to a call from your phone.
To connect to two devices at the same time:
1. Power on your product.
2. Make sure that the device you wish to connect to has the BT settings on and within range.
3. If this is the first time connecting your product, you will notice a flashing LED to indicate that it is searching for a device to connect to. (If this is not your first time, your product will automatically reconnect to the last device it was connected to)
4. Under your BT settings, go to discoverable devices and the product name should pop up within a few seconds. Depending on the device you are using, you may have to tap on the product to complete the connection.
5.Now that you are connected to the first device, push the BT button on the product to connect to the second device. The product should start searching for the second device by displaying a flashing LED.
6. Go to your BT settings on your second device. The product should pop up on your discoverable devices should pop up within a few moments.
(Please Note: If the product does not show up on your discoverable devices while it is in pairing mode, quickly turn off your BT settings and turn it back on. This will typically result in resetting the BT search in which your product should pop up on discoverable devices within a few moments)
해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Waterproof InformationThis product does not feature an IPX rating and is not waterproof. Over exposure to water or moisture can result in irreversible damage to this unit.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Can my headphones be connected to two devices simultaneously?Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!How to avoid Bluetooth Interference or Interruptions• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.
• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.
• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.
• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.
• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.
• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다! -
Re-establishing Volume Levels/Balance between EarbudsAs with all in-ear headphones, our range of TWS headphones can be susceptible to a build up of dust and earwax. This can cause low volume on one or both earbuds, or balance issues (e.g. right earbud is louder than the left earbud). To reduce the likelihood of these issues occurring, it is a good idea to periodically clean your earbuds and your ears. Clean the earbuds by removing dust and wax after each use, using a pointed toothpick to remove larger amounts and a small amount of rubbing alcohol applied to a cotton swab for final degreasing.
If you are experiencing volume or balance issues, always check for wax and dirt in and around the earbud and driver and complete cleaning of the earbuds as described above. If the issue persists, there may be earwax/dirt stuck in the small holes in the grille in front of the driver, preventing sound output. To resolve the issue try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap (washing up liquid). The earbud tip should only be put into the liquid up to a maximum depth of 1-2 mm only (see images below). Immersing the earbuds in water or putting the earbuds in water at a larger depth than this could void your warranty. Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush (such as a toothbrush). The should remove the wax and resolve the volume/balance issues.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!이어버드 세척 방법
깨끗한 면봉을 사용하여 알코올로 살짝 적셔서 다음을 수행합니다.- 이어버드의 이어팁에서 귀지와 오염을 제거합니다.
- 이어버드와 충전 케이스에서 각각 충전 패드와 포트를 세척합니다. 그런 다음 부드럽고 물에 젖지 않은 상태의 마른 면직물을 사용하여 먼지와 보풀을 문질러 닦아냅니다.
- 충전 케이스의 뚜껑과 바닥의 홈을 세척합니다.
팁: 이러한 작업을 대략 몇 주마다 반복하여 헤드폰을 깨끗하게 유지함으로써 충전 속도와 품질에 영향을 주지 않도록 할 것을 권장합니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!Cleaning Instructions for Re-establishing ChargingIt is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.
If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.
Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
Repeat until the contact points are visibly clean, and charging should work as designed.
Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!True Wireless 헤드폰 세척 지침True Wireless 헤드폰의 충전 문제는 흔히 발생합니다.
때때로 충전이 중단될 수 있습니다. 충전이 아예 시작되지 않거나 이어 버드 한쪽의 전원이 갑자기 켜지고 페어링 절차가 시작되는 경우가 발생할 수 있습니다.
이는 거의 대부분 충전 접촉부의 오염이 원인입니다.
이러한 접촉부는 취약한데 땀, 피부 유분이나 귀지로 쉽게 오염될 수 있기 때문입니다.
대개 금도금이 되어 있으나, 금도금은 표면 오염을 막지는 못합니다.
충전 문제가 발생하면, 우선 각 이어 버드 양쪽과 충전 케이스의 모든 접촉부를 늘 깨끗하게 해야 합니다.
미세한 구멍까지 닿기는 쉽지 않을 수 있으나, 일반 면봉이나 메이크업용 면봉을 사용하면 됩니다. 끝을 소독용 알코올로 살짝 적신 다음, 각 접촉면에 가볍게 문질러서 닦아냅니다.
접촉부가 깨끗해 보일 때까지 반복하면, 충전이 제대로 작동됩니다.해당 내용이 도움이 되었나요? 피드백을 주셔서 감사합니다!
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