When I put smart phone on the Smartbase wireless charge arm, it doesn’t charge.
When I put smart phone on the Smartbase wireless charge arm, it doesn’t charge.
The wireless charge receiver in the smartphone may not be adequately coupled to the wireless charging transmitter on Smartbase. Re-adjust your smart phone’s position on the wireless charge arm.
Applies to:
Was this helpful?
Thank you for your feedback!
Can’t find what you’re looking for?
Call Us
Talk to a product expert
Call Us now at:
(800) 336-4525
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Chat with Us
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)
Text Us
Text with a support agent via SMS at:
628-333-7807
Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)