How To
How To
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Visit the App Store and download the ‘Amazon Alexa’ App.
- Click the Plus(+) button on the top right of the screen.
- Then select ‘Add Device‘.
- Select headphones from the list and then choose your Headphones from the list of available devices.
- Follow the rest of the instructions in the Alexa App to complete the setup.
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If not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.
After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.Step 1
Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
Once set up is complete, you will see the below screen:Step 2
PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.Was this helpful? Thank you for your feedback! -
Visit your App store to download the ‘Google Assistant’ App.
After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.Step 1
Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
Once set up is complete, you will see the below screen:Step 2
PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
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To control the Light show on your JBL Partybox device, simply press the dedicated "Light show" button located under the Bluetooth icon. There are 3 different light shows available when toggling through them, select your favorite one and have a blast. There is no app developed to control or modify these settings, all settings have to be done on the Partybox device.Was this helpful? Thank you for your feedback!
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Bluetooth Pairing
- Press the
button on the Partybox to start the pairing process.
- Grab your
device.
- Go to settings --> Bluetooth --> Enable Bluetooth -->
- Find the Partybox speaker you want to establish a Bluetooth connection to.
- You now have a successful connection and can stream your favorite music.
- NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
- To stop Bluetooth broadcasting then insert a USB device.
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There are two steps in the calibration
- Place the surround speakers beside your seating position and press the CALIBR button on the remote control. Follow the instruction to start the 1st calibration
- After the 1st calibration done, place the surround speakers in your desired location and press CALIBR on the remote control to start the 2nd calibration
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In Power On mode, press and hold 'Volume+' together with 'Play/Pause' for more than 2 seconds. The speaker will power off and is now reset.Was this helpful? Thank you for your feedback!
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Press and hold the Microphone Mute button for >13 secondsWas this helpful? Thank you for your feedback!
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Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off).
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.Was this helpful? Thank you for your feedback! -
Place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores to factory defaults. (Please note that charging must take place for reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.Was this helpful? Thank you for your feedback!
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NOTE: Apple IOS users are not able to find their MAC address in Google Home app due to privacy policies in the USA and European market.
We advise setting up your device on a less secure network. Log into the router and retrieve the MAC address for your device then add it to your preferred network.Instructions below are for Android only
- Open your Google Home app
- Enable Bluetooth
on your device.
- Enable Location service
on your Android device.
- Remember to "Allow" Google Home to view your location while using the app (You are asked during setup of the Google Home app).
- In case you denied access go to Settings
Apps
Google Home
Permissions
Allow to view Location.
- When you at selecting the Wi-Fi network from the list of available networks, before tapping on your network you need to get the MAC address.
- Tap the
located top right corner.
- In the pop-up menu press "Show MAC address"
Write down the MAC Address.
- Tap the
You can now add the MAC address to your local Wireless router or system if your configuration requires this before installing the device on your network.Finding the MAC address after speaker is installed
- Open your Google Home app
.
- Tap on to view your home.
- Find your room
.
- In the top right corner tap Settings icon
.
- Scroll down to the bottom of the screen. You will see some system information and the MAC address as well.
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Finding the software version
- Press and hold the 'Volume-' and 'Bass Boost' buttons for 5 seconds.
- A voice will start prompting numbers which indicates the current software version.
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Playing local playlist that you created via Spotify works differently for Android TV system, which the LINK BAR has built-in!
Here is how to do it:- Go to the Google Play Store on your TV screen (Use remote to navigate).
- Download the Spotify app
- Sign-in with your account.
- You can use the dedicated app and navigate through your playlist.
- Alternatively, you can now use voice commands such as "Ok Google, Play my Playlist Sunday Funday On Spotify"
*Some commands may not be available in all countries.Was this helpful? Thank you for your feedback! -
JBL TOUR ONE
Power off Tour One first and hold the ambient aware button on the left earcup for 2 seconds. You can get ANC on without Bluetooth connection, which will save your battery. Once you slide up the button on the right ear cup to power on, Bluetooth connection and music will return to normal.
JBL TOUR PRO+ TWS
Press and hold both right and left earbuds on Tour Pro+ TWS for 5 seconds at the same time. You can get ANC on without Bluetooth connection, which will save your battery. Once you press and hold both right and left earbuds for 5 seconds, Bluetooth connection and music will return to normal.
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In case one of the earbuds loses its connection, you can do a manual pairing process by following the instructions below.
- You can manually pair your earbuds by placing both back into the charging case and closing the lid.
- Open the lid again, take them out of the charging case, and tap 3 times on each earbud simultaneously until you see the purple LED flash.
- You will see the earbuds enter into Bluetooth pairing mode, and the connection between the Left and Right earbud is successful.
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- Press and hold the [VOL- ] and [SOURCE] buttons simultaneously. The software version will scroll across the front display.
- If a newer software version is available, download it from the JBL website.
- Copy the two files to the Root directory of an empty USB thumb drive.
- Update.zip
- Checksum.txt
- On the bar, press and hold the [POWER] and [SOURCE] buttons for more than 10 seconds. This will reset the BAR 5.1 Surround.
- Insert the USB thumb drive into the USB port on the rear panel of the bar.
- On the bar, press and hold the [POWER] and [VOL-] buttons for more than 10 seconds to begin the software update process.
- "UPDATING" will appear on the front display of the bar.
- Wait for the software update to complete. The unit will reboot and go back to standby.
- Turn unit on.
- Press and hold the [VOL- ] and [SOURCE] buttons simultaneously. The new software version will scroll across the front display.
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We strongly recommend that you use the original packaging with the existing shock-absorbing packaging material.
Don’t have the original packaging?Please follow these important guidelines to ensure that you pack the device safely and avoid shipping damage.
- Never use bubble-wrap only.
- Choose a sturdy cardboard box that permits at least 10cm of packaging materials between the device and the walls of the box. Putting the device into a cardboard box without proper shock-absorbing packaging materials will result in damage to the device.
Air-bubble isolation and foam beans is advisable only for very light-weight items. - Use packaging materials that cannot move around, and cannot be damaged by the device moving around and being shaken about.
For all larger items such as sound bars, subwoofers and PartyBoxes
In addition to above instructions:- Use either panels of foam rubber or strong cardboard plates, or other sturdy materials that keep the device completely still inside the box, even if the box is shaken with considerable force.
- Keep in mind to still have 10cm or more of packing materials between device and box walls.
This way, your device should reach its destination undamaged.Was this helpful? Thank you for your feedback! -
We included a Remote Control in your box (I know, that's sweet of us), and you need to pair it with your LINK BAR before it is working.
This is how you will do it- Press the BLUETOOTH button on the LINK BAR
- Now hold the BLUETOOTH button down for 3-5 seconds.
- When you see "SEARCHING FOR ACCESSORIES" on your TV screen, release the BLUETOOTH button.
- On your REMOTE press the HOME and BACK buttons at the same time.
- A Green LED light will flash on the REMOTE to indicate that it is in pairing mode.
- Keep holding down the buttons until you see a message on the TV screen that says, "Pairing remote control to LINK BAR" After 10 seconds, release.
- If done successfully on your TV screen, you will see an indicator counting down that it will "pair" with your remote.
BONUS TIP: There is an Android app called Android TV that will turn your Smartphone into a Remote controller.Was this helpful? Thank you for your feedback! -
If you want to add more depth and bass to your LINK BAR, we have a dedicated subwoofer (not included with the LINK BAR) that you can purchase!
Pairing the Subwoofer is very simple:
1. Turn on the soundbar and the subwoofer. If the connection is lost, the LED indicator on the subwoofer blinks slowly.
2. Press the “Subwoofer Pairing” button on the SW10 subwoofer to enter pairing mode. The LED indicator on the subwoofer blinks quickly.
3. Press the “Subwoofer Pairing” button on LINK BAR, the LED indicator on the LINK BAR blinks rapidly
4. If successful, the pairing LED indicator on both subwoofer and LINK BAR will be a steady white LED light. If pairing fails, the sign on the subwoofer blinks slowly.
5. If the pairing fails, repeat the steps above. If you are still experiencing problems, please try to switch off all wireless devices in the home (such as routers, TV sets with wireless function, telephones, computers, etc.), then try again. It may be overcrowding on the 5GHz frequency, which often causes problems. By eliminating all other wireless activity, this will help space for the LINK BAR to establish its connection. You now should be able to pair without problems. Once pairing is complete, you can switch your devices on againWas this helpful? Thank you for your feedback! -
To perform a hardware reset of your earbuds, press and hold the reset button on the charging case* for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults.
* Location
Live 300TWS/Live Pro+ TWS: Inside the charging case between the earbuds.
Live Free NC+/Reflect Mini NC TWS/Reflect Aero: On the back of the charging case, next to the USB-C port.
Club Pro+ TWS: On the bottom of the charging case, next to the USB-C port.Was this helpful? Thank you for your feedback! -
You will see a notification in the recommendation option on your TV screen when there is an upgrade is available.
The system will download the firmware and apply the update after your confirmation.
You can also manually check for updates. Go to the settings menu and select “About” followed by “System Update.”Was this helpful? Thank you for your feedback! -
Prerequisites:
− Make sure that your room is quiet;
− Make sure that the soundbar and the two detachable rear speakers are fully in sight of each other, without obstacles in between.
− Make sure that the left and right rear speakers are properly placed, the L speaker on the left and the R speaker on the right.
The calibration is done in two steps: Listening zone & Speaker positionCalibrate the listening zone
1. Place the detachable rear speakers beside your seating position.
2. On the remote control, press and hold HDMI until “1-CALIBRATION” is displayed on the soundbar.
→ Countdown starts from 5 to 1.
→ Calibration tone is heard. Audio calibration starts.
→ “CALIBRATING”: Calibration ongoing.
→ “1-DONE”: Calibration of the listening zone is completed successfully.Calibrate the speaker position
1. Place the detachable rear speakers in your desired location.
2. On the remote control, press and hold HDMI until “2-CALIBRATION” is displayed on the soundbar.
→ Countdown starts from 5 to 1.
→ Calibration tone is heard. Audio calibration starts.
→ “CALIBRATING”: Calibration ongoing.
→ “2-DONE”: Calibration of the speaker position is completed successfully.
3. To select suitable surround sound level, press repeatedly to switch between high, low or middle (default).
NOTES:
− During calibration, all buttons on the remote control are disabled except for STANDBY and HDMI.
− “SETUP FAILED” is displayed if calibration failed.Was this helpful? Thank you for your feedback! -
This video shows how to play music and much more with your Google Assistant. You can practice all of your voice commands on your Harman/Kardon Citation or JBL LINK products.
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USB Stick
- Get an empty
stick with speed of 2.0.
- Make sure it is formatted with FAT16 or FAT32.
- Your Music files can only be:
(32-320kbit/s),
(32-320kbit/s) and
(44.1K/48K/192K).
- The Partybox supports up to 8 subfolders.
- It will be played in alphabetic sequence with main folders first then subfolders.
- To skip songs forward, double press the Play/Pause button. To skip back, triple press the Play/Pause button.
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