How To

The Boombox 2 features the same battery capacity as the first generation Boombox. The Boombox 2 battery specs have recently been changed in measurement specifications but still provides up to 24 hours of audio playback.

Harman continuously strives to improve the performance of our speakers through software updates in the JBL Portable App. To optimize battery life and performance for your speaker, please perform a software update:
First download the JBL Portable App from the App store or Google Play store to your mobile device.
Then connect to the speaker by Bluetooth.
Open the JBL Portable App and select settings to check and install the new Software version.
The red dot indicates the presence of an update (see image below).

Three things to know about Bluetooth (BT)… 
   

1. For most speakers, quickly press and release the speaker’s BT button.  However, with some speakers you may have to press and hold the BT button for a few seconds.  Most speakers make a noise or have a blinking LED to let you know they are in pairing mode. 
   
   If this does not get you into pairing mode, check your owner’s manual or look for an article pertaining to your specific speaker.
2. Go into BT settings on your phone.  Search or scan for available devices.
3. A list of available or discoverable devices will appear on your phone.  Select your speaker.
4. Two things have just occurred:
   • Your phone and speaker are now paired.
   • Your phone and speaker are now connected so that you can listen to music.

 

• Some phones may not work like this.
• Someone else may have connected to the speaker.
• Perhaps you connected to a different speaker while outside of your home.

• Go into Bluetooth settings on your phone and make sure BT is on.
• Select your speaker to re-connect and play music.

• Go into the other phone’s BT settings and disconnect the speaker or turn off BT.
• Then follow the steps above to manually re-connect your phone to the speaker.

BOOMBOX 2

Software Update Release Notes
------------------------------------------------------------------------

Version:  0.6.0.6
Release Date: May 7, 2024
Release Media: OTA (over the air) Update through JBL Portable App

What’s New

1. Improve PartyBoost capability

------------------------------------------------------------------------

Version:  0.4.4.0

Release Date: October 13, 2022

Release Media: OTA (over the air) Update through JBL Portable App

What’s New

1. Improve Bluetooth connection stability.
2. Support for PartyBoost when using aux-in
3. Improve PartyBoost & Stereo Mode switching
4. Improve update stability with iOS
5. Improve aux-in & Bluetooth input switching stability

BOOMBOX 3
Software Update Release Notes

------------------------------------------------------------------------
Software Version:  V0.7.0.5
Release Date:  January 15th, 2025
Release Media:  OTA (over the air) via JBL Portable App

What’s New

1. Updated standby time
2. Improved Samsung TV compatibility

------------------------------------------------------------------------
Software Version:  V0.3.0.0
Version (iOS):  N/A
Version (Android):  N/A
Release Date:  July 27, 2022
Release Media:  OTA (over the air) via JBL Portable App


What’s New

1. Fixed Issue: Red LED keeps flashing after powering off the device
2. Fixed Issue: Battery indicator LEDs do not change when charging an external device via USB-A port
3. Fixed Issue: Charging LED keeps flashing after speaker is fully charged
4. Other minor bug fixes and performance improvements

BOOMBOX 3 WI-FI

Software Update Release Notes

------------------------------------------------------------------------
Version:  24.25.41.60.00
Release Date: June 28, 2024
Release Media: OTA (over the air) Update
 
What’s New

1. Add ambient sound playback feature for Moment Button - Forest, Rain, Ocean, Citywalk
2. Add product registration support in One App
3. Performance enhancement

------------------------------------------------------------------------

Version:  24.11.11.60.00

Release Date: April 9, 2024

Release Media: OTA (over the air) Update

 

What’s New

1. Add Roon Ready feature
2. Multi-Channel Bass optimization
3. Performance enhancement

------------------------------------------------------------------------

Version:  23.43.41.60.00

Release Date: November 15, 2023

Release Media: OTA (over the air) Update

 

What’s New

1. Add support for Immersive Audio feature
2. Add support for TIDAL Connect

If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.

To take a phone call, tap the center button of the right or left ear for 1 second. To hang up a call, tap and hold the center button for 1 second. To ignore a call, tap and hold center button for 3 seconds until music resumes. You may also use the ear buds in MONO or STEREO mode which allows you to make a call or listen to music on either bud independently.

Yes, anyone that is near your JBL LINK speaker can get access to previous search history or information about Calendar, Google, Gmail etc., if you have shared this kind of information with the LINK speaker.

No, this is not possible. Siri is activated by pressing the play-button for some seconds. Since the play-button on the headphone doubles as on/off button, pressing and holding it will simply turn the headphone off.

Boost TV is not designed to be wall-mounted. It is designed to be surface-mounted underneath a television.

Charge 3 can be updated with the JBL Connect app, which will inform the user when an update is available.

Control Xstream is splash proof (IPX3). Which means that they can be used outside, but they should not be exposed to direct precipitation.

Yes, if a telephone is connected via Bluetooth to Horizon, this is possible. When adjusting the wake-up timer, there will be an option to select various wake-up tones, or Bluetooth sound. Select Bluetooth as source, while the telephone is playing the music stored locally, or streaming what you want as wake-up music. When the wake-up adjustment is finished, music will be playing over Bluetooth through the Horizon. Press Pause on the source telephone, or press the round selector button (between the two arrow-buttons) on the Horizon to pause the music. Now the system is ready to wake you up with Bluetooth music. When wake-up time arrives, Horizon sends a Play command to the telephone, and music plays via Bluetooth. You can use music that is stored in the phone, use Spotify or play from the cloud. This has been tested with both iPhone 6 and Samsung S6, and should work flawlessly.

No, you will need to use your fingertips, or use special gloves made for touch-screen use.

Yes, please use the SUBWOOFER ¼” socket on the main panel to connect an additional subwoofer. This is an unfiltered output, so you will need an active (amplified) subwoofer with its own crossover network.

While you have an incoming call, and you can hear the call-tone from your SoundGear, simply adjust the SoundGear's call-tone level to the desired intensity, using the SoundGear's volume buttons.

When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).

Yes, the E15 headphone features a one button microphone that allows you to answer calls and easily control your music.

No, Arena cannot be bi-wired. Arena series has normal + and - analog input connections.

JBL Personalized Products are custom-printed to your individual specifications. Orders cannot be cancelled once they are finalized on our website.

Yes, once you have setup the speaker via the Google home app, the name you entered during setup process is also displayed in Bluetooth settings.

Once the order has been placed, it cannot be changed online. If you want to change your order, please call the phone number posted at the top of this page, and if it has not yet been processed we will change or re-issue a new amended order.

Sorry, this is not possible.