How To

Support Overview / How To

How To

1217 results
  • Does this headphone feature the automatic shut off?
    No, the Reflect Mini BT does not feature the automatic shut off.
  • Does this headphone feature volume control?
    Yes, this headphone features a three button microphone that features volume control, track control, and can receive phone calls.
  • Does this headphone have a microphone?
    The Inspire 100 series does not feature a microphone.
  • Does this headphone support JBL QuantumSURROUND?
    The JBL Quantum 100 is not equipped with JBL QuantumSURROUND. You can consider to purchase the JBL Quantum 300, which comes with a USB dongle and access to JBL QuantumENGINE. 
  • Does this headphone support JBL QuantumSURROUND?

    The JBL Quantum 200 is not equipped with JBL QuantumSURROUND. You can consider to purchase the Quantum 300, which comes with a USB dongle and access to JBL QuantumENGINE. 

  • Does this speaker have an Aux Input?
    This speaker does not have an Aux Input, so no analog connection is possible.
  • Does Trip have to be plugged into power to work?
    No. This product has a rechargeable battery.
  • Does Trunote work only when ANC is ON?
    Yes, ANC needs to be ON.
  • Do I get charged for delivery of each item?
    You will not be charged for ground shipping. Expedited shipping costs are based upon total weight and service availability.
  • Do I have the option to control the volume from the detachable inline remote cable?
    Unfortunately, there is no volume control on the inline microphone. You have the options to answer phone calls, skip tracks and pause and play.
  • Do I need the App to update the software in the Everest Elite headphones
    For headphones with Version 4.0 of the Firmware, the first update will be done via USB cable, and after the first update, all subsequent updates will be delivered over the air. For headsets with version 5.0 of the firmware, all updates will be delivered over the air, via the app
  • Do I need to calibrate the head tracker sensor?
    The head tracker in the Quantum ONE uses your movements to calibrate the sensors. You can speed up the calibration process by doing the following: * Imagine that the headphone is a standard cube with 6 faces (Front, Back, Left, Right, Top, Bottom) * Orient the headphone so that it is sitting on each face of "the cube" sequentially. For example, start with the headphone positioned normally (bottom face of the cube down). Then rotate it so that the right side of the cube is facing down. Then continue through the rest of the faces of the cube. * Hold the headphone in each position for 1 second * Once all the faces of the device have been rotated, set the headphone down on a stationary surface for 2 or 3 seconds.
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