How To

Yes, the Inspire 500 features a microphone located on the cord. We recommend running the cord under your chin for the best call connection.

No. Bluetooth does not work under water. The Endurance DIVE however has a built-in MP3 player for music, and is IPX7 waterproof. This means you can use the headphones submerged to 1 meter depth, up to 30 minutes at a time. Also note that for normal swimming, you won't be submerged all the time, so the headphones should be waterproof for the duration of your swim.

You can change the JBL Pulse lightshow via JBL Portable app.

1. Connect the Pulse with your phone, open the JBL Portable app and wait for app to recognize your speaker.  
2. Click the Lightshow button to enter the lightshow set-up
3. Swipe left and right to change lightshow
4. Swipe to customized page, to select your favorite pattern and customize your lightshow
5. Click the color wheel to change color or enter camera color picker
6. Click the brightness button to adjust brightness of the lightshow

                                                                                                                                       

On the bottom panel, rotate the battery cover into the unlocked position and remove the cover. Press the battery clip visible on the back side of the battery compartment to allow the existing battery to come out. Then insert the new battery in the slot with the + side visible (facing up), and install the battery cover again. Rotate the battery cover to lock it into place.

In the customized lightshow, you can select up to 3 patterns, however; the preset color cannot be changed. You can always adjust the lightshow brightness. 
 

1. In order to change the name of the speaker, you must first connect your speaker via Bluetooth and then download the JBL Connect app.
2. Once the app is downloaded choose app and wait for it to recognize your device.
3. Now that your speaker is highlighted, choose the gear located either below or to the right of the speaker image.
4. Once you choose the gear you will have the option to edit the name by clicking on the small pencil icon.
5. After you change the name, you will see a notification stating to "Reconnect to  Apply New Name"
6. Go to your Bluetooth settings select "Forget This Device" and then reconnect to establish the new speaker name.

CHARGE 5

Software Update Release Notes

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Version:  0.8.9.0

Release Date: January 15th, 2025

Release Media: OTA (over the air) Update through JBL Portable App

 

What’s New

1. Updated standby time
2. Improved Samsung TV compatibility

CHARGE 5 WI-FI

Software Update Release Notes

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Version:  24.25.41.60.00

Release Date: June 28, 2024

Release Media: OTA (over the air) Update

 

What’s New

1. Add ambient sound playback feature for Moment Button - Forest, Rain, Ocean, Citywalk
2. Add product registration support in One App
3. Performance enhancement

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Version:  24.11.11.60.00

Release Date: April 9, 2024

Release Media: OTA (over the air) Update

 

What’s New

1. Add Roon Ready feature
2. Multi-Channel Bass optimization
3. Performance enhancement

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Version:  23.43.41.60.00

Release Date: November 15, 2023

Release Media: OTA (over the air) Update

 

What’s New

1. Add support for Immersive Audio feature
2. Add support for TIDAL Connect

 

Yes, you can use the headset while charging!

To charge the headphones, place inside charging case. While charging, both LEFT and RIGHT ear bud will display a sold red light. Once the headphones are fully charged. The red light will turn OFF. When the charging case is fully charged, the white LED's will light up accordingly. Battery life can last for 10-hours per charge. You may recharge your earphones for another 40-hours playtime with the charging case. It takes 2 hours to fully charge the charing case.  

You will need to dry the charging port completely before plugging in power for charging.
 

The silicone ear-tips can be removed and washed in lukewarm water with a little dishwasher liquid. Do not put the headphones into water. Wipe them off with a damp cloth with mild solution of dishwasher liquid. The actual opening for sound can be carefully cleaned with a cotton swab and lukewarm water with dishwasher liquid. Make sure that no water floats into the headphone.

The right ear cup features volume and (longer press) skip back/forward button, Aux input and USB charging port. On the left side ear cup the CLUB headphones feature the standby button, Bluetooth button and the Smart Ambient button (for Ambient Aware and TalkThru) or, with a longer, the ANC button. JBL has also placed an aux port on the left ear.
 

This product is not supported by Connect + or Partyboost on the JBL Portable app. They cannot connect to other portable speakers wirelessly.

It is very simple to connect to your Car with the JBL Partybox 200 or 300. Use the included cable that connects through the cigarette connector in your Car and power on the Partybox! Please note that the 12V connection does not charge the battery in the Partybox 300 - it will only power the Partybox when in use. To charge the battery, it will have to be plugged into AC power ( 110 - 230V )

If there are drop out or connection issues when using PartyBoost or Connect+, it could be one of three things.

1.      Units are too far apart (move units closer together) 

2.      Interference from other 2.4gHz wireless units in the area.

3.     Unit is no longer working as designed

Here are some steps to isolate the issue:

 Try taking the units out of the house and test it outside with no interference to see if you still experience connectivity issues. If you still experience connectivity issues, please try steps below:

Whatever unit drops off, remove that from the chain. Test the rest of the speakers and keep doing it until you find the speaker that is causing the drop outs.  If all speakers begin to drop off, please try a different order and repeat. Repeat this process with each unit being the “main speaker”. 

 Make sure to turn off all WiFi/RF devices. (Router, laptop, baby monitor, Nest cams, IP cams, WiFi switches, WiFi outlets, WiFi lights, cordless phones, etc.) 

You should be able to identify the issue/speaker by following these steps. 

The True Adaptive Noise Cancelling technology that is features in our CLUB ONE automatically adjusts noise-cancelling levels in real-time, 50,000 times per second to account for environmental ambient noises and personal attributes such as movement, hair and eyeglasses to deliver best-in-class Noise Cancelling and immersive sound in any environment.  
With the help of Feedforward and Feed Backward microphones, the Adaptive Noise Cancelling technology which is a feature in our CLUB 950NC and CLUB PRO+ TWS, fully monitors exterior sounds picking up low-frequencies and neutralizing them before they reach the ear. The headphones generate a sound that's phase-inverted by 180 degrees to the unwanted noise, resulting in the two sounds cancelling each other out. 
In addition, all headphones allow the listener to adapt or adjust the level of ambient noise through features like Ambient Aware and TalkThru.

The display will timeout and switch off automatically after 30 seconds if no buttons are pressed to preserve battery life, but pressing any button will wake the display again. It is not possible to change or switch off the automatic display timeout.

The speaker itself will turn off automatically after 15 minutes inactive, if no music is playing on any mode or button are pressed (not possible to change).

No, we only support SBC Codec and AAC Codec.

Yes, Control Xstream supports Spotify Connect, which can be used from the Spotify app if you have a premium account.

Yes, the Focus 500/700 features a 3 button mic that features, pause/play, track and volume control.

Yes, after approximately 10 minutes of no activity and no audio, the unit goes into sleep mode. It must be awakened with the ON/OFF Button. It is not possible to wake it up with a Bluetooth pairing signal. After 20 minutes of no activity and no audio, the unit will power off.

Yes, EON 208P has a selector switch where you can turn phantom power on/off when needed for condenser microphones on CH1 and CH2.

No, there is no phantom power in the microphone inputs.
All power to active microphones must be supplied from an external source.

It does not support APT-X technology.

Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.

The JBL Quantum 910 Wireless provides QuantumSURROUND via the USB connection on PC. 

Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.

The JBL Quantum ONE provides QuantumSURROUND via the USB connection on PC. You can download QuantumENGINE here: JBLQuantum.com