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How To

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  • Will the head tracking feature work when connected via Bluetooth for the JBL Quantum 910P/X?

    The head tracking will only work when connected via the wireless USB (A or C) dongle. The reason for this is that the head tracking technology uses a lot of processing power and a low latency connection.

  • Will the head tracking function (JBL QuantumSPATIAL 360) work when connected to a PC/PlayStation/Xbox without the JBL Quantum Engine installed?

    When connected to a device using the Wireless USB (A or C) dongle the head tracking feature (JBL QuantumSPATIAL 360) will work. To enable JBL Quantum 360SPHERE and spatial calibration the JBL Quantum Engine is required.

  • Will the JBL Playlist remember my last volume change when entering standby?
    Yes, it will only go back to default volume if the power is switched off or if the device is reset. The standard volume is set to 50%.
  • Will the personal settings of the phones be remembered even if the battery runs totally dry?
    The core settings: EQ, smart button, auto features will be recalled from the headphone when recharged. Ambient aware settings will default to off when the headphone is restarted after charging.
  • Will the Playlist speaker support JBL Connect?
    There is no plan for adding JBL Connect support for Playlist speaker. But you can group any speaker together that support Chromecast built-in for multi-room experience.
  • Will the setting of the EQ influence the TruNote calibration results?
    No, it will not change the TruNote autocalibration results. TruNote equalizes the acoustics of the headphones to the specific fit to your head As is the case with any supplemental equalization setting, it will change how the audio sounds to the user
  • Will the speaker get damaged, if i take off the front grill?
    No, you can certainly take off the front grill if you like the design of the speaker without the grill. However, do not touch the tweeters or woofers, as they can be damaged if you touch them. For ourdoor purposes, we do not recommend taking off the front grill.
  • Will the speaker play under water?
    The speaker is not intended to play under water, but it will continue to play even though it is submerged under water.
  • Will Trip turn off when not in use?
    Yes. This product has battery power save features.
  • Xbox Information
     All JBL Quantum headset models work only through 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth. 

    Please note: JBL QuantumENGINE is only available on PC.
     
  • XTREME 4: Software Update Release Notes

    XTREME 4

    Software Update Release Notes

    ------------------------------------------------------------------------

    Version:  0.6.4.0

    Release Date: November 18th, 2024

    Release Media: OTA (over the air) Update through JBL Portable App

     

    What’s New

    1. Add ability to retain stereo group set up permanently even after speaker is turned off
    2. Performance improvements

    ------------------------------------------------------------------------

    Version:  0.5.5.0

    Release Date: May 23, 2024

    Release Media: OTA (over the air) Update through JBL Portable App

     

    What’s New

    1. Add PartyBoost Tone
    2. Auracast Mode support across platforms
    3. Bug fixes
  • You can use the device without turning on TV
    The LINK BAR is always ON, and you can ask the LINK BAR questions whether your TV is ON or OFF.
    You can easily play music as well, there are no limits!
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