How To
How To
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JBL ONE APP
Software Update Release Notes
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Version: Android 1.9.11 ; iOS 1.9.11
Release Date: October 25th, 2024
What’s New
- Add support for PartyTogether feature to wirelessly connect multiple Auracast compatible speakers
- Upgrade EQ with Presets & 7-band customization
- Introduce Night Listening Mode on Bar 700 and above
- Add battery indicator of rear surround speakers for JBL Bar 700 and above
- Add remote control IR learning guide for BAR series
- Performance improvements
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Version: Android 1.8.18 ; iOS 1.8.18
Release Date: June 27, 2024
What’s New
- Add support for PartyLight Beam
- Add 4 new ambient audio tracks - Forest, Rain, Ocean, City Walk to Moment setup option
- Add JBL user account* with Product Registration support
*Availability depends on region, Product Registration is only for JBL One compatible products
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PSAP (Personal Sound Amplification) is a new feature accessible within the JBL Headphones App. When this feature is turned on, it works similar to Ambient Aware, but it focuses on picking up vocal frequencies in front of you.
1. GAIN: The Personal Sound Amplification function is designed to amplify sound in the vocal range, it can assist users with (limited) hearing loss to maintain conversations more easily, especially in noisy environments. It should then amplify the speech of the person sitting across from you, not the general ambient sound as with Ambient Aware. The algorithm uses beamforming to pick out the voice from the other sounds, much like what happens during a phone call, but instead of focusing on your own voice it focuses on the voice further away from you. The gain setting allows you to amplify those vocal frequencies.
2. BALANCE: The balance setting adjusts the amplification effect between your left and right ears using the slider. When set to 0 (in the middle), both ears will receive the same amplification, but depending on the user’s personal needs/preferences, they can focus the amplification more towards either the left or right ear.
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JBL HEADPHONE APP
Software Update Release Notes
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Version: Android 5.24.12 ; iOS 5.24.12
Release Date: November 1st, 2024
What’s New
- Add 24-hour time format option for Live Beam 3, Live Buds 3, and Live Flex 3 Smart Charging Case
- Add Auracast support to Tour One M2
- Bug fixes
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Version: Android 5.21.9 ; iOS 5.21.10
Release Date: May 21, 2024
What’s New
- Add support for Quantum 360 Wireless, Quantum 360P Wireless, Quantum 360X Wireless, & Live 675NC
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The JBL Free X does not feature volume control. In order to adjust the volume, you must manually increase/decrease from your device.Was this helpful? Thank you for your feedback!
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The JBL Free has an IPX5 rating that helps protect the headphones from sweat and moisture.Was this helpful? Thank you for your feedback!
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Remove the Right ear piece from the case. (It should automatically enter into pairing mode and will alternate between blue and white LED) Make sure the unit you are trying to connect to is in pairing mode. It should recognize the JBL Free within 3-8 seconds. Choose "JBL Free" to connect.Was this helpful? Thank you for your feedback!
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Remove ear pieces from the case. Both ear pieces should automatically connect to each other. Wireless connections are automatically established when the headphones are taken out of the case. To pair to a different device, press and hold the Right ear piece for 5 seconds as it alternates between blue and white LED lights. Make sure that the device you are attempting to connect to is in pairing mode. The JBL Free should display on discoverable devices within 3-8 seconds. Choose JBL Free and the headphones will connect after you hear the audio confirmation tone.Was this helpful? Thank you for your feedback!
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In the event that ear pieces do not re-pair automatically to paired Bluetooth device, power off ear pieces individually by press and hold the buttons for 5 seconds. To enter Bluetooth pairing mode when ear pieces are powered off, press and hold on buttons of both earpieces for 8 seconds. Re-pair the right ear piece with desired Bluetooth device when LED indicator on right ear piece alternates between blue and white LED lights.Was this helpful? Thank you for your feedback!
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In the event that left and right ear piece pairing is lost, power on both ear pieces and press the buttons 3 times on each ear piece to initiate re-pair.Was this helpful? Thank you for your feedback!
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The JBL Free automatically switches from stereo to mono when making or taking phone calls. Voice calls will only come through the right ear piece for a more natural call experience.Was this helpful? Thank you for your feedback!
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When you place the two Free earphones in the charging case, you will see a white led ring light up on both of them. At the same time, some of the four dot-leds on the charging case will light up to indicate the battery level of the case battery. When the earphones are fully charged, the white led ring goes out on each of them. When both are fully charged, the charging case charging level leds go out too.Was this helpful? Thank you for your feedback!
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Please use an OBD II extension cable in this case. An extension cable is not included in the package but they are readily available for purchase on-line.Was this helpful? Thank you for your feedback!
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