How To

BAR 5.1 SURROUND
Software Update Release Notes

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Version:  23.25.51.00
Release Date:  June 28, 2023

• Enhance software security

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Version:  22.49.21.00
Release Date:  December 21, 2022

• Fix Fire TV volume bar display 

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Version:  20-43-51-00
Release Date:  December 18, 2020 

• Improves Soundbar HDMI ARC inter-operability
• Enables Alexa MRM (Multi-Room Music) functionality.
• Download the “JBL BAR Setup” App onto your Android or iOS smartphone/tablet to setup WiFi and link it to your Alexa account to enjoy this new feature.

BAR 5.1
Software Update Release Notes
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Version:  V17.07
Release Date:  February 26, 2021
Release Media:  USB
Filename:  Unify.BIN

• Improves Soundbar Optical, HDMI, and ARC Compatibility with TV.
• Improved LED Display Messages

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Instructions for software upgrade
 

1. Download the latest software version from JBL.com and bin file: Unify.BIN
2. Prepare one empty USB Stick and create a new folder (named “UPG”) in the root directory, then copy the bin file to the new UPG folder.
3. Please mount the two detachable speakers onto the main Soundbar and subwoofer upgrade port to AUX input, then power on the Soundbar.
4. Please insert the USB Stick into the Soundbar USB port on its rear panel and long-press: [POWER] and [VOL- ] on the Soundbar for 10 seconds to start the software upgrade. Wait for the software upgrade to complete. The Soundbar will go back to standby mode.
5. To Check Software version: 

• Press and hold the DIM DISPLAY button on the remote control for 5 seconds in any source, followed by the short press of the SOUND MODE and then the short press of the NIGHT MODE button.
• To check the subwoofer software version, please connect the subwoofer to Soundbar via a 3.5mm AUX-in cable and follow the above procedure

BAR 5.0 MULTIBEAM
Software Update Release Notes
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Version:  21-04-54-70
Release Date:  January 29, 2021

• Improved WiFi related services compatibility (for Chromecast, AirPlay and Alexa MRM) with phones and tablets.
• Improve Soundbar HDMI and eARC/ ARC Compatibility with TV.
• Improved LED Display messages.

BAR 300 & BAR 500
Software Update Release Notes
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Version:  24.27.31.80.00
Release Date:  July 23, 2024
Release Media:  OTA (over the air) Automatic Update

What’s New

1. Improve HDMI eARC/ARC compatibility

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Version:  24.15.21.80.00
Release Date:  April 16, 2024
Release Media:  OTA (over the air) Automatic Update

What’s New

1. Optimize network request
2. Fix Smart Mode auto standby issue

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Version:  24.10.21.80.00
Release Date:  March 25, 2024
Release Media:  OTA (over the air) Automatic Update

What’s New

1. Improve calibration flow
2. Add Amazon HD music support in JBL One App
3. Improve HDMI eARC/ARC compatibility

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Version:  23.52.11.80.00
Release Date:  January 3, 2024
Release Media:  OTA (over the air) Automatic Update

What’s New

1. Enable PureVoice On/Off adjustment

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Version:  23.43.41.80.00
Release Date:  November 16, 2023
Release Media:  OTA (over the air) Automatic Update

What’s New

1. Upgraded Bluetooth to version 5.3
2. Immersive Audio feature support
3. SmartThings support
4. Tidal Connect support

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Version:  V 22.31.11.80.00
Release Date:  August 08, 2022
Release Media:  OTA (over the air) Automatic Upgrade and/or USB
Filename:  JBL_Bar_300_500_ver_22.31.11.80.00

What’s New

1. Improved LED Display messages
2. Improved Wi-Fi music streaming connectivity

BAR 1300/1300X

Software Update Release Notes

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Version:  V 24.33.31.80.00
Release Date:  August 20, 2024
Release Media:  OTA (over the air) Automatic Update

What’s New

1. Improve rear speaker charging performance when docked

Version:  V 24.17.71.80.00
Release Date: May 10, 2024
Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Improve calibration flow.
2. Add Amazon HD music support in JBL ONE app
3. Improve HDMI eARC/ARC compatibility

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Version:  V 22.47.35.80.00

Release Date: November 29, 2022

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Optimize the charging experience for the detachable surround speaker
2. Improve sound bar HDMI compatibility with TV
3. General software and performance improvements

The Elite headphones are equipped with an auto off capability to preserve battery life when not in use. The headphones will automatically turn off after 10 minutes of inactivity: meaning no audio or voice. In situations where the user would like to enjoy the benefits of the ANC technology only - when not listening to music or talking on the phone , we advise to turn off the Auto Off feature in the app to keep the headphone running continuously.

AUTHENTICS 200/300/500

Software Update Release Notes

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Version:  24.43.21.50.00

Release Date: November 11th, 2024

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Increase EQ to 7 bands
2. Add support for Spotifiy HiFi
3. Improved software performance

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Version:  24.20.21.50.00

Release Date: May 23, 2024

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Add Roon Ready feature
2. Add Spotify HiFi support
3. Add AAC codec BT streaming support
4. Fixed bugs
5. Improved performance

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Version:  24.01.41.50.00

Release Date: January 16, 2024

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Normalized volume level when using stereo pairing with AirPlay 2
2. Add support for stereo pairing (Authentics 500)
3. Fixed bugs
4. Improved performance

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Version:  23.46.65.50.00

Release Date: November 27, 2023

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Add support for stereo pairing (Authentics 200/300)
2. Add support for Amazon HD Music (Dolby Atmos Music content supported on Authentics 500 only)
3. Fixed bugs
4. Improved performance

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Version:  23.33.55.50.00 

Release Date: August 28, 2023

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Add support for Amazon Alexa & Google Voice Assistant
2. Add support for Dolby Atmos Music over Tidal inside the JBL One app (Authentics 500)
3. Improve sound quality
4. Bug fixes and improvements

 

 

Check to see if it happens with all source devices (TV, BluRay, DVD, etc.). If it only happens with one device and not the other, the issue may be with that device. Make sure you do not have any HDMI adapters or splitters. These can cause issues with video and audio.

If you are having trouble with distortion or drop out, try the following suggestions:

Move the audio source closer to the speakers

Move the speakers closer to each other

Make sure the streaming speaker (host) only connects to one audio source, disconnect the Bluetooth connection between the streaming speaker (host) and other audio source

Make sure the audio source only connects with one streaming speaker (host), disconnect the Bluetooth connection between the audio source and other speakers

Restart both your speakers and the audio source

Make sure speakers are away from other sources of wireless signal – you could be experiencing interference

Re-pair the audio source with your speaker

If you’re streaming audio content from the internet, the issue could be with the internet connection and not your speaker

No, the voice prompts are only available in English.

UA Train features an IPX4 rating which offers protection from a splash of water in any direction for at least 5 minutes. They cannot be fully submerged in water.

Unfortunately if these headphones are overexposed to sweat or water, it may compromise the controls or sound quality.

No. Only the front.

There are no additional ear tips for the Tune 205BT. These headphones do not feature different size ear tip variations.

Yes. Enhancers for yurbuds female models are available on JBL.com under yurbuds Accessories and Enhancers. You have small sizes 4 and 5 available for the Inspire 500 for Women yurbuds headphones.

No. Our Everest series headphones are made with synthetic protein non-animal leather.

Yes. Our E series/Duet headphones are made with synthetic protein leather.

Yes. Our E series headphones are made with synthetic protein leather.

Yes. Our Everest series headphones are made with synthetic protein leather which is a non-animal leather.

Yes, both of them are rated IPX7, which means they can be submerged in clear water for up to 30 minutes at up to 1 meter of depth. Make sure the charging cover is closed, or water will get into the product and damage it.

No. The ear pads are made from a synthetic protein leather.

Yes, you can control the amount of outside noise to let in with our Ambient Aware options offered exclusively through the JBL app.

The ear pads on the three second-generation Everest headphones are fixed to a plastic plate, held in place on the ear pods with small claws. It is not very easy to remove it, and sometimes one or more of the claws may break off. This means that it is usually best to have a service technician do the replacement, but if you have new pads at hand, and is handy with tools, you may do it yourself.

No. The Everest 150NC do not feature an IPX rating and are not designed to be overexposed to moisture. Overexposure can compromise the controls and sound.

No. The Everest 110 are not sweat proof and do not have an IPX rating that protects the headphones from sweat and water. Over exposure to sweat and water can cause significant damage to the headphones.

The product is Water Resistant and Sweat Resistant, but you cannot swim with these headphones.

No. Although the Control X Wireless have a rugged exterior and are portable, they are not all-weather speakers. Any direct exposure to harsh weather condition (rain, snow, extreme hot/cold temperatures) will damage the speakers.

No, shipping is on us. You can send your order back within 30 days for a full refund.

To initiate a return request, click here.

The JBL Bar series soundbars supports three CEC commands: - System Standby - One Touch Play - Audio Return Channel.

Yes. If neither the size 5 or size 7 enhancers provide a secure fit, our customer care team can send you a complimentary sizing pack with two additional sizes. Please email ua.jblsupport@harman.com to request yours today.

This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.

Yes, you may charge your speaker from your desktop or laptop, but the charging time will be longer than using the supplied power adapter.

You can easily adjust the volume to your choosing while setting your alarm on the Horizon 2. When setting your alarm, choose the Alarm Bell 1 or the Alarm Bell 2 on the top of the speaker. As you go through your settings when choosing an alarm time, it will give you the option to adjust the volume setting you wish to have on the alarm. Just simply adjust the volume by turning the volume knob on the top of the speaker. After you choose the volume, press the volume knob once to move to the next settings option. 
Please note: the alarm volume will gradually increase until you choose to either snooze or turn the alarm off completely. 

You must first set a radio preset by tuning to a radio station and holding down the 1, 2, or 3 button to save it. After this, the preset will be an option when setting up a new alarm.

When setting up the alarm, the options will be displayed in the following order:
​​​​​​1. Set Alarm Hour.
2. Set Alarm Minute.
3. Set Recurrence - Weekday/Once.
4. Set Ringtone - 4 built-in alarm tones or radio preset 1/2/3 (see information above).
5. Set Light - On/Off.

If the light is set to 'On' when the alarm is set up, once it goes off it will gradually increase in brightness over 10 seconds.

On backup battery power, please wait 50 seconds for the alarm to turn off automatically.

This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.

The Bluetooth connection will not keep playing once you have switched the source. Simply press play again on your Bluetooth device to start streaming once again.

No, unless you have set up devices with both voice assistants, you cannot use Alexa to control devices you set up only in the Google Home app, or use Google Assistant to control devices you set up only in the Alexa app.

Yes, you can use the universal command “ Stop”, “Dismiss”, “Cancel” and “Quiet” to stop the current music playback, alarm and timer.

No. Alexa notifications must be set up in the Alexa app and you can control the notification via Alexa voice only.

If you have already setup your JBL BAR 5.1 SURROUND with Google Home or AirPlay, you can now sign into your Amazon account via the JBL BAR Setup App.  Just download the app and follow the instructions.

To configure the 7.1 Surround feature on your PC, please follow the guide below:

1. In the left corner on your screen right next to the Windows logo, click on the spy-glass to start a search on your PC.
2. Type in Sound --> then select Change System Sounds:
 

3. Make sure that your the Quantum Headphones is your Default Device for both Speakers ( Game ) and Earphone ( Communication device )


4. To configure the 7.1 Surround feature, right click on the Speakers --> then select Configure Speakers


5. Select 7.1 Surround and click on Next
 
6. Make sure that all boxes are selected, then click Next
 
7. Make sure both boxes are selected, and then click Next
 
8. Click on Finish. Now your Quantum headphones is configured for 7.1 Surround sound. The configuration will remain after rebooting PC or reconnecting headphones.
 

Enjoy your sound experience #SoundIsSurvival #DareToListen
 

Yes, it's 14 hrs with RGB off. You can also find the details on the box.