JBL Tune 215BT

JBL Tune 215BT

Wireless Earbud headphones

Sold from 2020 until now

Getting started with your JBL Tune 215BT

Getting started with your JBL Tune 215BT

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Documents & Downloads

Product Specifications

Driver size (mm)
12.5
Number of Microphones
1
Weight (g)
18.3
Driver sensitivity at 1kHz/1mW (dB)
118 dB SPL@ 1kHz 1mW
Dynamic frequency response range (Hz)
20 Hz – 20 kHz
Impedance (ohms)
20
Bluetooth version
5.0
Bluetooth profiles
HFP 1.7, A2DP 1.3, AVRCP 1.6
Bluetooth frequency
2.400 GHz - 2.4835 GHz
Bluetooth transmitted modulation
GFSK, _x005F_x001F_/4 DQPSK, 8DPSK
Bluetooth transmitter power
< 6 dBm
Charging time (hours from empty)
2
Maximum play time (hours)
16
Charging cable
Yes
Built-in Microphone
Yes
Flat Cable
Yes
Hands Free Call
Yes
JBL Pure Bass Sound
Yes
Multi-Point Connection
Yes
Wireless
Yes
3-Button Remote/ Mic
Yes
Speed charge
Yes
Rechargable battery
Yes
Bluetooth
Yes

PURE BASS, WIRELESS

Introducing JBL TUNE 215BT wireless earbud headphones with JBL Pure Bass Sound. Thanks to the 16-hour battery life they can wirelessly stream high quality JBL Pure Bass sound and provide hands-free call management. Inside the premium housing is a pair of 12.5 mm drivers which will punch out some serious bass, while the soft, ergonomically shaped earbuds ensure the listening experience remains comfortable for long-listening hours. In addition, a three-button remote with mic on a tangle-free cable lets you control music and calls and access your devices' voice assistant. The multi-point connection allows you to never miss a call, making the JBL TUNE 215BT your everyday companion for work, at home and on the go.

For over 70 years, JBL has engineered the precise, impressive sound found in big venues around the world. These headphones reproduce that same JBL DNA, punching out bass that’s both deep and powerful.
Enjoy your music and take calls for 16 hours. Get a full recharge in 2 hours or 1 hour extra in just 10 minutes top up.
Easily control your sound and manage calls from your headphones with the convenient three-button remote with microphone.
Stream your favourite tunes in super high quality thanks to Bluetooth 5.0.
A flat cable that’s durable and won’t tangle up in knots.
The soft, ergonomically shaped earbuds allow you to enjoy your music in full comfort
Allows you to seamlessly switch from a video on your tablet to a call on your smartphone so that you'll never miss a call
Effortlessly access your smart device’s voice assistant from the headphone.

FAQs & How-Tos

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  • Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 
  • If you are experiencing issues with your headphones' Bluetooth disconnecting and reconnecting while on standby, there is a new Firmware Update app to resolve this issue. Start by downloading the app  "JBL Firmware Update" (see links below).
    Google Play Store:
    https://play.google.com/store/apps/details?id=com.jbl.tune.update
    App Store: https://apps.apple.com/gb/app/jbl-firmware-update/id1548227663

    Once downloaded, you can update your headphones firmware from there. 
    Below you can see step by step images of the update process.


    Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg 

  • If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

  • There are several easy ways to prevent damage to your headphones, and please follow the steps below.

    1. If the USB port has a cover, please always have it covered, except when charging.

    2. Always be sure the USB port and connector are dry before connecting to charge.

    3. Do not allow any oils, stains, sweat, or corrosive materials to contact the charging port. It will eventually damage the port.

    4. Do not damage or block the USB port. For example, do not force it in if you have trouble inserting the USB connector into the port. Instead, examine the port and remove foreign substances that might be inside or blocking the port.

    If you need more assistance, please contact the Customer Service team.
     
  • • Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

    • Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

    • Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

    • Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

    • Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

    • Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
  • If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.

    https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1 

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