All-Weather
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Can I use a 3rd party wall-mounting system?Yes, just be aware that you are responsible for correct installation when using 3rd party wall mounts. The included wall-mounting kit in the box fits perfectly and is good for outdoor or indoor use.Was this helpful? Thank you for your feedback!
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Does my Control X wireless use Bluetooth connection between speakers?No, the connection between our Control XT wireless speakers are established through Wi-Fi connection, running on 2.4 GHz network. The only time you will use Bluetooth, is when you connect to the primary speaker and start streaming music.Was this helpful? Thank you for your feedback!Can i connect more than one Bluetooth device to my Control X wireless?No, you can only have one activate device connected to the speaker. Please un-pair your current Bluetooth device, then connect with another device if needed.Was this helpful? Thank you for your feedback!Can I stream Google Chromecast via my PC to Control Xstream?Yes, Control Xstream is a Chromecast device that allows you to cast music content via your Chrome browser. However, the JBL Control Xstream is not made for video purposes, because there will be delay between sound and image.Was this helpful? Thank you for your feedback!Can Control Xstream withstand all weather.Control Xstream is splash proof (IPX3). Which means that they can be used outside, but they should not be exposed to direct precipitation.Was this helpful? Thank you for your feedback!
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The P and S speaker won't be associated successfully when pressing the association button twice on the primary speaker.Make sure to press the association button once. If by mistake you pressed it more than once, there is a good chance that association does not take place. Wait until the association process is completed, which takes about 2 minutes, and repeat the process.Was this helpful? Thank you for your feedback!Does my Control X wireless use Bluetooth connection between speakers?No, the connection between our Control XT wireless speakers are established through Wi-Fi connection, running on 2.4 GHz network. The only time you will use Bluetooth, is when you connect to the primary speaker and start streaming music.Was this helpful? Thank you for your feedback!Can i connect more than one Bluetooth device to my Control X wireless?No, you can only have one activate device connected to the speaker. Please un-pair your current Bluetooth device, then connect with another device if needed.Was this helpful? Thank you for your feedback!I have no sound output from the secondary speaker after moving themWhen the secondary speaker gets out of range, audio disappears, but there is no indication that the transmission is out of range, other than silence. Once they get within range again, the front panel LED blinks a few times, indicating that connection has been re-established. During normal operation, random blinking can be experienced, which is an indication of the wireless link having recovered from interference.Was this helpful? Thank you for your feedback!
Further Support
Reset Guide
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Need help to resolve some of the most common headphone challenges?
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