In-Ear
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aptX Audio Codec SupportThis headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Có hữu ích không? Cảm ơn phản hồi của bạn!How to Turn off your TWS Headphones1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).Có hữu ích không? Cảm ơn phản hồi của bạn!Pairing issues with a Smartphone or Tablet1. First, try to restart the Bluetooth connection on your source device (Smartphone/tablet/PC) by switching Bluetooth off and on again with a short pause in between.
2. "Forget" (remove) the previously paired connection (on your smartphone/tablet/PC) in your Bluetooth settings if you had once paired with your product.
3. Try to restart the source device (Smartphone/tablet/PC) by powering it off and on again and after restarting, try to establish a Bluetooth connection to your product.
4. If the above does not work, then try to restart your product (Portable speaker, Headphone) by turning it off and on again.
5. Press and hold down the Bluetooth button on your device (Portable speaker, Headphones) to initiate pairing mode again.
6. Go into the Bluetooth settings on your Smartphone/tablet or PC to start the pairing process.
You should now have a successful pairing with your device. If you are still experiencing issues, please contact us again.Có hữu ích không? Cảm ơn phản hồi của bạn!Is Volume Control Supported?This headphone does not feature volume control. You must manually control volume from your device.Có hữu ích không? Cảm ơn phản hồi của bạn! -
I cannot activate my voice assistant when touching the dedicated button.Please check Google Assistant or Amazon Alexa are installed on your device. Try to repeat the setup process. Also, switching the headphones off and on once or twice may solve the problem.
Please note that these services can only be activated from the earphone's buttons when the headphones are connected via Bluetooth. Buttons on a cabled remote cannot be used for this purpose.Có hữu ích không? Cảm ơn phản hồi của bạn!I cannot activate my voice assistant when touching the dedicated button.Please check that Google Assistant or Amazon Alexa are installed on your device.
Try to repeat the setup process.
Also, switching the headphones off and on once or twice may solve the problem.Có hữu ích không? Cảm ơn phản hồi của bạn!aptX Audio Codec SupportThis headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Có hữu ích không? Cảm ơn phản hồi của bạn!Can I use both Amazon Alexa and the Google Assistant with my JBL LIVE headphones?Yes, both voice assistants are supported by the JBL LIVE headphones.
Amazon Alexa or Google Assistant must be selected as the default voice assistant through the My JBL Headphones app.
The two voice assistants cannot be used simultaneously. You can always change your default voice assistant through the My JBL Headphones app.Có hữu ích không? Cảm ơn phản hồi của bạn! -
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UA Flash: Charging InformationTo charge the UA Flash, place inside charging case. While charging, both LEFT and RIGHT ear bud will display a sold red light. Once the headphones are fully charged. The red light will turn OFF. When the charging case is fully charged, the white LED's will light up accordingly: 0= 0% Dead 2-3 = 40%-50% 4=100% Full battery lifeCó hữu ích không? Cảm ơn phản hồi của bạn!aptX Audio Codec SupportThis headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Có hữu ích không? Cảm ơn phản hồi của bạn!UA Flash: Controlling MusicTo pause/play music, press center button on RIGHT ear for 1 second. To skip tracks forward, DOUBLE CLICK the center button on RIGHT ear. Unfortunately, you cannot skip tracks backward.Có hữu ích không? Cảm ơn phản hồi của bạn!UA Flash: Ambient Aware TechnologyTo activate Ambient Aware DOUBLE CLICK the center button located on the LEFT ear. You should hear the music level drop. To resume to normal music level, DOUBLE CLICK the center button on LEFT ear again.Có hữu ích không? Cảm ơn phản hồi của bạn!
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JBL Free: Manual Re-pairing Left & Right Ear PiecesIn the event that left and right ear piece pairing is lost, power on both ear pieces and press the buttons 3 times on each ear piece to initiate re-pair.Có hữu ích không? Cảm ơn phản hồi của bạn!JBL Free: Sweat ProofThe JBL Free has an IPX5 rating that helps protect the headphones from sweat and moisture.Có hữu ích không? Cảm ơn phản hồi của bạn!aptX Audio Codec SupportThis headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Có hữu ích không? Cảm ơn phản hồi của bạn!JBL Free: Pairing InformationRemove ear pieces from the case. Both ear pieces should automatically connect to each other. Wireless connections are automatically established when the headphones are taken out of the case. To pair to a different device, press and hold the Right ear piece for 5 seconds as it alternates between blue and white LED lights. Make sure that the device you are attempting to connect to is in pairing mode. The JBL Free should display on discoverable devices within 3-8 seconds. Choose JBL Free and the headphones will connect after you hear the audio confirmation tone.Có hữu ích không? Cảm ơn phản hồi của bạn!
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aptX Audio Codec SupportThis headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Có hữu ích không? Cảm ơn phản hồi của bạn!Can you take calls from the Live 200BT?Yes. To take a call from the Live 200BT press the center button located on the RIGHT neckband for 1-2 seconds. To hang up, simply press the center button again.Có hữu ích không? Cảm ơn phản hồi của bạn!Is the Live 200BT waterproof?No. The Live 200BT does not feature any IPX rating so overexposure to both sweat and water can compromise the headphones.Có hữu ích không? Cảm ơn phản hồi của bạn!Multi-Point Connection SupportThis product features Multi-Point Connection which allows you to be connect to two devices at the same time. Effortlessly switch from listening to music on your portable device to a call from your phone.
To connect to two devices at the same time:
1. Power on your product.
2. Make sure that the device you wish to connect to has the BT settings on and within range.
3. If this is the first time connecting your product, you will notice a flashing LED to indicate that it is searching for a device to connect to. (If this is not your first time, your product will automatically reconnect to the last device it was connected to)
4. Under your BT settings, go to discoverable devices and the product name should pop up within a few seconds. Depending on the device you are using, you may have to tap on the product to complete the connection.
5.Now that you are connected to the first device, push the BT button on the product to connect to the second device. The product should start searching for the second device by displaying a flashing LED.
6. Go to your BT settings on your second device. The product should pop up on your discoverable devices should pop up within a few moments.
(Please Note: If the product does not show up on your discoverable devices while it is in pairing mode, quickly turn off your BT settings and turn it back on. This will typically result in resetting the BT search in which your product should pop up on discoverable devices within a few moments)
Có hữu ích không? Cảm ơn phản hồi của bạn! -
The app does not open if the headphone is not ON. Is this correct?Yes, the app only works when the headphone is powered ON and paired to a source device that has the app available.Có hữu ích không? Cảm ơn phản hồi của bạn!Where do I find new software, if it does not automatically appear in the app?For headphones with version 4.0 of the firmware, updates will be available via jbl.com/app. For headphones with firmware version 5.0 or higher, update notification will be pushed via the appCó hữu ích không? Cảm ơn phản hồi của bạn!How to use Google Assistant with your headphonesAfter setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones
Get your notifications
Double-tap the Action button.
Stop your Google Assistant
Touch the Action button.
Reply to the message (where available)
After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.
For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones
Có hữu ích không? Cảm ơn phản hồi của bạn!Trouble accessing the Google Assistant or Amazon Alexa on your HeadphoneFirst, ensure that you have the Google Assistant or Amazon Alexa apps installed on your device, depending on the voice assistant you want to use. Go to your app store to download the intended voice assistant app, then add your headphones as a device in the app if necessary. Finally, enable the intended voice assistant in the settings of the My JBL Headphones app and assign which earbud you want to use to control it. The voice assistant app must be open for it to work correctly. It can be opened from within the My JBL Headphones app by tapping the name of the required voice assistant after you have selected it for use and assigned a gesture to one of your earbuds to control it.Có hữu ích không? Cảm ơn phản hồi của bạn! -
aptX Audio Codec SupportThis headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Có hữu ích không? Cảm ơn phản hồi của bạn!Endurance Series Headphones: Phone InformationTo answer call, press the "L" on the JBL logo on the RIGHT ear for 1 second. To hang up, press the "L" for 1 second. To ignore the call, press and hold the "L" for 2-3 seconds.Có hữu ích không? Cảm ơn phản hồi của bạn!Endurance Series Headphones: Volume ControlTo control the volume, simply move your finger up the ridges above the JBL logo on the RIGHT ear to increase the volume. To decrease the volume, move your finger down along the ridges.Có hữu ích không? Cảm ơn phản hồi của bạn!Endurance Series Headphones: Track ControlTo pause/play press the "L" on the JBL logo located on the RIGHT ear for 1 second. If you want to skip the track forward, press the "L" on the JBL logo on the RIGHT ear hook for 2 seconds. To skip tracks backward, press the "L" on the JBL logo on the RIGHT ear hook for 3-4 seconds.Có hữu ích không? Cảm ơn phản hồi của bạn!
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How long can I listen to MP3 music with the Endurance Dive?You can listen up to 8 hours of MP3 music, with a fully charged battery, depending on volume and type of musicCó hữu ích không? Cảm ơn phản hồi của bạn!Endurance Series Headphones: Phone InformationTo answer call, press the "L" on the JBL logo on the RIGHT ear for 1 second. To hang up, press the "L" for 1 second. To ignore the call, press and hold the "L" for 2-3 seconds.Có hữu ích không? Cảm ơn phản hồi của bạn!Endurance Series Headphones: Volume ControlTo control the volume, simply move your finger up the ridges above the JBL logo on the RIGHT ear to increase the volume. To decrease the volume, move your finger down along the ridges.Có hữu ích không? Cảm ơn phản hồi của bạn!What audio codec does the JBL Dive Support?The Endurance Dive supports SBC. But the main signal transfer is A2DP, v1.3.Có hữu ích không? Cảm ơn phản hồi của bạn!
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How can I reset my JBL headphones?With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings.Có hữu ích không? Cảm ơn phản hồi của bạn!Is it possible to turn off the blinking blue LED light from my headphones?No. There is no way to turn off the blue LED light from our wireless headphones unless they are turned off.Có hữu ích không? Cảm ơn phản hồi của bạn!What does the LED light show during charging?During charging, the LED lights red constantly. When it is fully charged, the LED goes out. No light.Có hữu ích không? Cảm ơn phản hồi của bạn!Does this headphone feature the automatic shut off?No, the Reflect Mini BT does not feature the automatic shut off.Có hữu ích không? Cảm ơn phản hồi của bạn!
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aptX Audio Codec SupportThis headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Có hữu ích không? Cảm ơn phản hồi của bạn!Does this headphone feature volume control?Yes, this headphone features a three button microphone that features volume control, track control, and can receive phone calls.Có hữu ích không? Cảm ơn phản hồi của bạn!How do you power on and pair the Reflect Contour?Make sure that the device you want to connect to is on and in pairing mode. Press and hold the center button on the inline microphone for 3-5 seconds. (We recommend putting one ear tip inside your ear to hear the audio prompt) You should here "powering on.....pairing" as it searches for your device. The Reflect Contour headphone should appear on your discoverable devices and should connect within 2-3 seconds. If you wish to pair to a different device, make sure the last device it was connected to has the bluetooth turned off. Make sure the headphones are off and press and hold the center button between 3-5 seconds or until the audio prompt states that it is "looking for device" You should be able to pair with a different device within 2-3 seconds.Có hữu ích không? Cảm ơn phản hồi của bạn!Is it possible to turn off the blinking blue LED light from my headphones?No. There is no way to turn off the blue LED light from our wireless headphones unless they are turned off.Có hữu ích không? Cảm ơn phản hồi của bạn!
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aptX Audio Codec SupportThis headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Có hữu ích không? Cảm ơn phản hồi của bạn!Does the T110BT have volume control?Yes, the T110BT features a three button inline microphone which allows you to pause/play skip tracks, answer calls and control the volume.Có hữu ích không? Cảm ơn phản hồi của bạn!How do I prevent damage to my USB charging sockets for my headphones?
There are several easy ways to prevent damage to your headphones, and please follow the steps below.
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If the USB port has a cover, please always have it covered, except when charging.
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Always be sure the USB port and connector are dry before connecting to charge.
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Do not allow any oils, stains, sweat, or corrosive materials to contact the charging port. It will eventually damage the port.
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Do not damage or block the USB port. For example, do not force it in if you have trouble inserting the USB connector into the port. Instead, examine the port and remove foreign substances that might be inside or blocking the port.
Có hữu ích không? Cảm ơn phản hồi của bạn!T110BT Headphones: Power and Pairing InformationTo power on the headphones, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audio chime and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the T110BT headphone. Once you select that option, you will hear the confirmation tone. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible tone and then the confirmation chime once it is connected. You will see the Bluetooth light alternate between red and blue when it is in pairing mode and then to a slow blinking LED blue light once it is connected to your device.Có hữu ích không? Cảm ơn phản hồi của bạn! -
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JBL Free: Manual Re-pairing Left & Right Ear PiecesIn the event that left and right ear piece pairing is lost, power on both ear pieces and press the buttons 3 times on each ear piece to initiate re-pair.Có hữu ích không? Cảm ơn phản hồi của bạn!JBL Free: Sweat ProofThe JBL Free has an IPX5 rating that helps protect the headphones from sweat and moisture.Có hữu ích không? Cảm ơn phản hồi của bạn!JBL Free: Pairing InformationRemove ear pieces from the case. Both ear pieces should automatically connect to each other. Wireless connections are automatically established when the headphones are taken out of the case. To pair to a different device, press and hold the Right ear piece for 5 seconds as it alternates between blue and white LED lights. Make sure that the device you are attempting to connect to is in pairing mode. The JBL Free should display on discoverable devices within 3-8 seconds. Choose JBL Free and the headphones will connect after you hear the audio confirmation tone.Có hữu ích không? Cảm ơn phản hồi của bạn!JBL Free: Handsfree callsThe JBL Free automatically switches from stereo to mono when making or taking phone calls. Voice calls will only come through the right ear piece for a more natural call experience.Có hữu ích không? Cảm ơn phản hồi của bạn!
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How do I check my heart rate on the JBL Reflect Fit headphones?Go to your Bluetooth Settings to confirm that you are connected to both JBL Reflect Fit Audio and JBL Reflect Fit HRM. Once you are connected to the Reflect Fit HRM you will hear the audio voice prompt state, "Searching for Heart Rate"......"Calibrating" followed by a heart beat prompt. It will calibrate for 2-5 seconds followed by "Heart Rate Detected". If it cannot verify your heart rate, the audio voice prompt will advise you to adjust the ear piece. Once it has established your heart rate, you will be able to manually check your heart rate by pressing the heart button located on the RIGHT arm of the neck band.Có hữu ích không? Cảm ơn phản hồi của bạn!Does the Reflect Fit feature volume control?Yes, the volume control buttons are located on the LEFT arm of the neckband.Có hữu ích không? Cảm ơn phản hồi của bạn!Where is the Heart Rate sensor on the JBL Reflect Fit?The heart rate sensor is located inside the RIGHT earbud inside the sound tunnel. If the Heart Rate detection is activated and you remove the RIGHT earbud, the audio voice will notify you to insert the ear bud and will recalibrate once it is detected again.Có hữu ích không? Cảm ơn phản hồi của bạn!Reflect Fit Headphones: Track ControlTo skip the tracks forward, press and hold the volume up (+) button for 1-2 seconds and you will advanced to the next song. To start the current song you are listening to over, press and hold the volume down (-) button for 1-2 seconds. Please note: You can only advance to the next song be skipping forward, you cannot skip tracks backward. You can only restart the current song over by pressing the volume down (-) button.Có hữu ích không? Cảm ơn phản hồi của bạn!
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Does the OR100 come with additional ear tips?Yes, the OR 100 headphones feature 3 different sized ear tips which are small, medium and large.Có hữu ích không? Cảm ơn phản hồi của bạn!Can I use the OR100 without the Oculus Rift?Unfortunately, the OR100 are specifically designed for the Oculus Rift only. You cannot use these headphones on other devices.Có hữu ích không? Cảm ơn phản hồi của bạn!
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aptX Audio Codec SupportThis headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Có hữu ích không? Cảm ơn phản hồi của bạn!How do I charge the T110BT headphones?The USB charging port will be located on the inline microphone located on the RIGHT side of the earphones.Có hữu ích không? Cảm ơn phản hồi của bạn!Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using.
Có hữu ích không? Cảm ơn phản hồi của bạn!T110BT Headphones: Power and Pairing InformationTo power on the headphones, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audio chime and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the T110BT headphone. Once you select that option, you will hear the confirmation tone. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible tone and then the confirmation chime once it is connected. You will see the Bluetooth light alternate between red and blue when it is in pairing mode and then to a slow blinking LED blue light once it is connected to your device.Có hữu ích không? Cảm ơn phản hồi của bạn! -
Are these headphones sweat proof?Unfortunately if these headphones are overexposed to sweat or water, it may compromise the controls or sound quality.Có hữu ích không? Cảm ơn phản hồi của bạn!Is it possible to turn off the blinking blue LED light from my headphones?No. There is no way to turn off the blue LED light from our wireless headphones unless they are turned off.Có hữu ích không? Cảm ơn phản hồi của bạn!How do you power on and pair the E25BT Headphones?Make sure that the device you want to connect to is on and in pairing mode. Press and hold the center button on the inline microphone for 3-5 seconds. (We recommend putting one ear tip inside your ear to hear the audio prompt) You should here "powering on.....pairing" as it searches for your device. The E25BT headphone should appear on your discoverable devices and should connect within 2-3 seconds. If you wish to pair to a different device, make sure the last device it was connected to has the bluetooth turned off. Make sure the headphones are off and press and hold the center button between 3-5 seconds or until the audio prompt states that it is "looking for device" You should be able to pair with a different device within 2-3 seconds.Có hữu ích không? Cảm ơn phản hồi của bạn!Can I listen to music while I am charging my E25BT headphones?Unfortunately, you cannot turn on and use the headphones while they are charging.Có hữu ích không? Cảm ơn phản hồi của bạn!
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Does the E15 headphone feature volume control?Unfortunately, the E15 features the one button microphone that does not feature volume control. You have track control, pause/play and phone capabilities.Có hữu ích không? Cảm ơn phản hồi của bạn!How many ear tips comes with the E15 headphones?The E15 headphones come with three sizes of ear tips: S, M, L which accommodate most ear sizes.Có hữu ích không? Cảm ơn phản hồi của bạn!Can I answer calls with the E15?Yes, the E15 headphone features a one button microphone that allows you to answer calls and easily control your music.Có hữu ích không? Cảm ơn phản hồi của bạn!
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