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JBL Tune 215BT - White - Wireless Earbud headphones - Hero
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JBL Tune 215BT

Vi presenterer JBL TUNE 215BT trådløse ørepropper med JBL Pure Bass-lyd. Takket være batteritiden på 16 timer, tilbyr de trådløs strømming av JBL Pure Bass-kvalitetslyd og håndfri håndtering av samtaler. Inne i kvalitetskabinettet produserer to 12,5 mm elementer kraftfull bass, mens de myke og ergonomisk utformede øreproppene sikrer at lytteopplevelsen er behagelig i time etter time. Det er enkelt å kontrollere musikk, telefonsamtaler og få tilgang til taleassistenten din med fjernkontrollen på den flokefrie kabelen. Flerpunktsforbindelsen sørger for at du aldri går glipp av en samtale, noe som gjør JBL TUNE 215BT til den perfekte ledsager på jobb, hjemme og på farten.

Product Specifications

General Specifications

Driver size (mm) 12.5
Number of Microphones 1

Audio Specifications

Driver sensitivity at 1kHz/1mW (dB) 118 dB SPL@ 1kHz 1mW
Dynamic frequency response range (Hz) 20 Hz – 20 kHz
Impedance (ohms) 20

Control Connect Specifications

Bluetooth version 5.0
Bluetooth profiles HFP 1.7, A2DP 1.3, AVRCP 1.6
Bluetooth frequency 2.400 GHz - 2.4835 GHz
Bluetooth transmitted modulation GFSK, _x005F_x001F_/4 DQPSK, 8DPSK
Please consult the documents for in-depth specs

Documents & Downloads

What’s in the Box

  • 1 par TUNE 215BT ørepropper
  • 1 x ladekabel
  • 1 x advarselskort
  • 1 x garantikort
  • 1 x Sikkerhetsblad
  • 1 x QSG
JBL Tune 215BT - What's in the Box

FAQs & How-Tos

Firmware Information - JBL Firmware Update App

If you are experiencing issues with your headphones' Bluetooth disconnecting and reconnecting while on standby, there is a new Firmware Update app to resolve this issue. Start by downloading the app  "JBL Firmware Update" (see links below).
Google Play Store:
https://play.google.com/store/apps/details?id=com.jbl.tune.update
App Store: https://apps.apple.com/gb/app/jbl-firmware-update/id1548227663

Once downloaded, you can update your headphones firmware from there. 
Below you can see step by step images of the update process.


Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg Screenshot_JBL FW Update-01.jpg 

Can my headphones be connected to two devices simultaneously?
Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 
How do I prevent damage to my USB charging sockets for my headphones?

There are several easy ways to prevent damage to your headphones, and please follow the steps below.

  1. If the USB port has a cover, please always have it covered, except when charging.

  2. Always be sure the USB port and connector are dry before connecting to charge.

  3. Do not allow any oils, stains, sweat, or corrosive materials to contact the charging port. It will eventually damage the port.

  4. Do not damage or block the USB port. For example, do not force it in if you have trouble inserting the USB connector into the port. Instead, examine the port and remove foreign substances that might be inside or blocking the port.

If you need more assistance, please contact the Customer Service team.
 
Pairing issues with a Computer or PC
In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.
Voice Assistant Headphone Connection
If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.

https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1 
How to avoid Bluetooth Interference or Interruptions
• Always have clear line of sight between your Bluetooth device (speaker, headphones etc.) and source device (Smartphone/tablet/PC etc). Be aware of obstacles in front of your devices.

• Try to shutdown other products that have Bluetooth, but are not being used. They are often the reason for interference even though they are not being used.

• Do not stand too close to your Wi-Fi router since a Wi-Fi signal is stronger and in many cases will "overlap" the connection.

• Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.

• Bluetooth signals cannot travel through water, which includes the human body. Make sure with wireless headphones to keep your source device and the receiver on the same side of your body.

• Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
Headphones & Third Party Communication Apps (Skype, Zoom, WhatsApp, etc)

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

Headphone Support Guide

Need help to resolve some the most common headphone challenges?

Learn more

Bluetooth Pairing Guide

Do you need help with Bluetooth Pairing? This guide can help you

Learn more

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