How To
How To
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Make sure to check that the USB-C connector on the phone is clean and free of dirt and dust. A dirty connection could result in a disconnection during physical activities such as walking or running. A clean USB-C connection is needed in order to establish a good sound connection.
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The JBL Quantum TWS an JBL Quantum TWS Air supports two types of wireless connection at the same time. It's compatible with any Bluetooth compatible devices while the USB wireless dongle enables compatibility with PC/Mac, PS4/5, Nintendo SwitchTM, TV and iPads and AndroidTM devices with USB-Connection (Note: Type-C supports PS5 while type-A is compatible with all PlayStationTM model).
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The JBL Quantum ONE headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC.Was this helpful? Thank you for your feedback!
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The JBL Quantum 910 Wireless headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR. You can use the USB connection with PC, PlayStation and Nintendo Switch.Was this helpful? Thank you for your feedback!
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The JBL Quantum Stream mic is compatible with the following platforms:
PC (Windows)
PlayStation 4
PlayStation 5
Nintendo Switch
Mobile*
Mac
* Most newer phones are compatible.Was this helpful? Thank you for your feedback! -
The JBL Headphones app supports the file types JPG and PNG. There is no limit on file size, as this depends on how much the phone and app can handle to load the image into the app. When you are uploading the image to the Smart Case, the app will make a screenshot of the image and cut the image, so it fits the shape of the screen. Therefore, the size of this screenshot will be smaller than the size of the image.
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Battery icon shows as full at 90%-100% battery remaining.
Battery icon shows as 2/3 full at 50%-90% battery remaining.
Battery icon shows as 1/3 full at 15%-50% battery remaining.
Battery icon shows as empty and flashing at 5%-15% battery remaining - the product should be charged now.
The speaker will switch off at 0% battery remaining automatically to preserve the lifespan of the battery.
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The ear cushions are made of protein leather.Was this helpful? Thank you for your feedback!
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The Smart Case only supports English, so even if you change the language in the JBL Headphones app, it will remain in English.
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Only data to make Google Assistant more efficient and Google services faster. When interacting with the speaker you will receive more personalized feedback in the future.Was this helpful? Thank you for your feedback!
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You can customize or use the following settings/features via the JBL QuantumENGINE:
Microphone settings
Polar Patterns (Directions that the Quantum Stream Studio picks up the sound)
Equalizer
Lighting settings
Update firmware and software
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The JBL Quantum Stream microphone is compatible with the JBL QuantumENGINE software. You can customize or use the following settings/features via the JBL QuantumENGINE:
Microphone settings
Polar patters (Cardioid / Onnidirectional)
Equalizer
RGB LED Light colors + animations/effects
Update firmware + softwareWas this helpful? Thank you for your feedback!
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