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  • JBL Quantum 100 - Blue - Wired over-ear gaming headset with a detachable mic - Swatch Image
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JBL Quantum 100

Turn your game into an epic event. Featuring JBL QuantumSOUND Signature, the JBL Quantum 100 headset puts you in the center of the action. Own the game with the immersive and accurate sound that lets you hear the tiniest details and feel every explosion, a voice focus detachable boom mic for clear communications and lightweight, memory-foam comfort. The detachable boom mic enables clear multiplayer interactions while memory foam cushions let you game in comfort for hours. Make your game experience with the JBL Quantum 100 headset.

Product Specifications

Audio Specifications

Frequency response 20 Hz - 20 kHz
Max input power 20 mW
Sensitivity 96 dB SPL @1 kHz / 1mW
Impedency 32 ohm
Microphone frequency response 100 Hz - 10 kHz
Microphone sensitivity -42 dBV @ 1 kHz / Pa
Microphone type Detachable boom
Microphone pickup pattern Directional

Dimension Specifications

Cable length 1.2m
Weight 220 g
Please consult the documents for in-depth specs

Documents & Downloads

What’s in the Box

  • JBL Quantum 100 headset
  • Removable Mic
  • windshield foam for microphone
  • QSG | Warranty card | Safety Sheet
JBL Quantum 100 - What's in the Box

FAQs & How-Tos

  • No sound in my Quantum headphones

    Ensure that the correct device is selected as the default device under Control Panel>Sound>Playback. Make sure the on headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. Check that the correct playback device is selected under Control Panel > Sound > Playback. Select the correct device, right-click, and select "Set as Default Device". Check the computer volume levels and make sure it is not muted or turned all the way down.

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    Troubleshooting
  • Does this headphone support JBL QuantumSURROUND?

    The JBL Quantum 100 is not equipped with JBL QuantumSURROUND. You can consider to purchase the JBL Quantum 300, which comes with a USB dongle and access to JBL QuantumENGINE. 

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    Product information
  • What's in the box

    Your JBL Quantum 100 includes the headset, a detachable microphone, QSG l Warranty Card l Warning Card, and a microphone windshield.

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    Product information
  • How to clean your Quantum headphone

    You can clean your headphones by wiping it gently with a damp cloth. Take extra care not to let water get into the speaker chamber, as it will damage the speaker drivers. If you need replacement ear pads, please reach out to your local JBL Customer Support to inquire about replacement parts.

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    Recommendations
  • How do I request or purchase peripheral parts for my JBL Quantum headset?

    Replacement parts are available from authorized dealers and Service Centers. Please contact our customer service department for more information and contact details.

  • Game-Chat Balance Support

    For JBL Quantum 100/200/300 models, they do not offer Game-Chat audio dial function.
    To get the Game-Chat dial feature, you need JBL Quantum 400, and up, then you can adjust game-chat balance by rotating the dial-up and down.

    For models that support Game-Chat dial, when you rotate the dial, you will feel a notch that indicates 50% game and 50% chat. Or you can see the status on the top bar of the JBL QuantumENGINE.

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    Product information
  • Xbox Information

     All JBL Quantum headset models work only through 3.5mm audio jack (aux) connected to the Xbox controller. You cannot connect to any Xbox Series console via Bluetooth. 

    Please note: JBL QuantumENGINE is only available on PC.
     

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    Product information
  • Purchase parts for Quantum headphones

    Replacement parts are available from authorized dealers and Service Centers. Please contact our JBL customer service department for more information and contact details.

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    Product information
  • Physical damage on headphones

    If your JBL Quantum headphone is under warranty, you can visit our Support Site at

    https://support.jbl.com/us/en/

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    Product information
  • What is Window Sonic Spatial Surround Sound?

    Windows Sonic is a virtual surround algorithm that is built into Windows 10 PCs. You can read more here:
    https://docs.microsoft.com/en-us/windows/win32/coreaudio/spatial-sound

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    Product information
  • The story behind our Quantum name

    We wanted the name to reflect this futuristic inspiration married with cutting-edge technology. The Quantum name was ultimately chosen as it conjures images of both the technology aspect through the advances in quantum computing but also a very organic feel with reference to quantum physics and the science behind building upon small elements to make massive improvements. 

  • PlayStation Information

    The compatibility for JBL Quantum models on PlayStation 5 is the same as it is for PlayStation 4 models.
     All JBL Quantum headset models work through 3.5mm audio jack (aux) connected to the PlayStation controller. USB models will also work on PlayStation. In addition, the wireless models works wirelessly when connected to the 2.4GHz USB dongle.


    Please note: JBL QuantumENGINE is only available on PC. Custom lighting can be set up on PC, and will carry over when connected with USB cable or 2.4GHz USB dongle. 
  • Why are my headphones shown as “speakers” on Windows?

    The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

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    Product information
  • Platforms that we support

    The JBL Quantum 100 is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.

Gaming Support

Need help with your JBL Quantum? Check out the Quantum support page!

Go to Quantum Support!

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Can’t find what you’re looking for?

Due to delays at UK Borders please expect a delay in delivery times.

Tracking updates will only be available once the parcel has cleared customs. You will receive a Shipping Confirmation email with a UPS Tracking Number when your order leaves the warehouse.

Please note tracking updates will only be available once the parcel has cleared customs, which currently can take up to 3 weeks.

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