How To
How To
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The JBL Quantum Stream microphone is compatible with the JBL QuantumENGINE software. You can customize or use the following settings/features via the JBL QuantumENGINE:
Microphone settings
Polar patters (Cardioid / Onnidirectional)
Equalizer
RGB LED Light colors + animations/effects
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If your teammates can not hear you, make sure of the following:
USB is correctly plugged in
Only one voice chat application is in use while in-game.
The mic input is set to JBL Quantum Stream.
Mic gain is not turned all the way down
Mic is not muted (mute/unmute by pressing the touch panel on top of the mic). By default the RBG will indicate red for muted, and green for unmuted(active).Was this helpful? Thank you for your feedback! -
The PartyBoost feature is not available when your JBL speaker is connected to a computer via Bluetooth. This is a technical limitation. When connected to a computer, the computer is acting as the primary device. Therefore, the JBL speaker does not have control of re-transmitting the Bluetooth signal to other JBL speakers.
NOTE: Speakers effected by this are the JBL Flip 5, JBL Flip 6, JBL Charge 5, JBL Pulse 4, JBL Xtreme 3, and JBL Boombox 2, as well as future products featuring the PartyBoost feature.Was this helpful? Thank you for your feedback! -
The answer depends on the method used for connecting the Partybox Ultimate units:
Multi-Room Music (Airplay/Alexa/Google Home) - No effects or audio samples heard on secondary speaker(s).
Stereo Mode (JBL One app) - Both effects and audio samples heard on secondary speaker.
Multi-Speaker Connection (pressing the relevant buttons on the top panels) - No effects heard, but audio samples heard on secondary speaker(s).
Daisy Chain (wired Aux connection) - Both effects and audio samples heard on secondary speaker(s).
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The Serial Number is located on the strap hook (see image below), it may be necessary to remove the strap to see it clearly.
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JBL Quantum 300, 350, 360P/X, 400, 600, 610, 800, 810, 910, 910 P/X, ONE, TWS, TWS Air, Stream, Stream Talk, Stream Studio and Stream Wireless are working with the QuantumENGINE.Was this helpful? Thank you for your feedback!
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The top panel LEDs are flashing because the OTA firmware update is in progress, the product should work after the upgrade is completed. It may have been caused by a previous interruption to an update.
It should be possible to resolve the issue by doing the following:
- Plug in the power cable and wait for at least 5 minutes for the Partybox Ultimate to complete the update.
- If the Partybox Ultimate stops flashing, but cannot power on, then perform a factory reset by pressing the two buttons below for more than 10 seconds: Moment (heart symbol) and Play (or through the JBL One app). After this has been done, press the Power button.
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If you are having trouble pairing your headphones or if your device is asking for a PIN, please make sure to check all available BT connections in your device's settings. Verify that you are connecting to the headphone's product name that excludes 'LE'. The 'LE' connection is only intended for voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, this would explain why the 'LE' connection appears as an available connection, but cannot be used for Bluetooth audio.
https://harman.widen.net/s/dtsldx6jxx/bluetooth-pairing-issue-with-voice-assistant-headphone-le-image1Was this helpful? Thank you for your feedback!
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