Why do all top panel LEDs flash when switched on? Why can the product not be connected or does not function?

Why do all top panel LEDs flash when switched on? Why can the product not be connected or does not function?

The top panel LEDs are flashing because the OTA firmware update is in progress, the product should work after the upgrade is completed. It may have been caused by a previous interruption to an update.

 

It should be possible to resolve the issue by doing the following:

  • Plug in the power cable and wait for at least 5 minutes for the Partybox Ultimate to complete the update.
  • If the Partybox Ultimate stops flashing, but cannot power on, then perform a factory reset by pressing the two buttons below for more than 10 seconds: Moment (heart symbol) and Play (or through the JBL One app). After this has been done, press the Power button. 
Applies to:
Category: Troubleshooting

Can’t find what you’re looking for?

Call us

Call us

Call us now at: +358 972 522 301

Monday - Friday: 10:00 - 18:00

E-mail us

E-mail us

We are here Monday – Sunday to answer you as fast as we can!

Email us
Chat with us

Chat with us

Monday - Friday: 10:00 - 19:00
Saturday - Sunday: 11:00 - 17:00

message

WhatsApp Us

Send us a message here 

Monday - Friday: 10.00-19.00
Saturday - Sunday: 11:00-17:00