JBL Quantum 810 Wireless - Black - Wireless over-ear performance gaming headset with Active Noise Cancelling and Bluetooth - Hero JBL Quantum 810 Wireless - Black - Wireless over-ear performance gaming headset with Active Noise Cancelling and Bluetooth - Front JBL Quantum 810 Wireless - Black - Wireless over-ear performance gaming headset with Active Noise Cancelling and Bluetooth - Detailshot 1
JBL Quantum 810 Wireless - Black - Wireless over-ear performance gaming headset with Active Noise Cancelling and Bluetooth - Hero

JBL Quantum 810 Wireless

Opgrader til JBL Quantum 810 Wireless med Hi-Res-certificeret JBL QuantumSOUND, der gør selv de mindste lyddetaljer krystalklare. JBL QuantumSURROUND leverer den bedste rumlige surroundlyd til gaming med DTS-Headphone:X version 2.0-teknologi. Med 2,4 GHz trådløs forbindelse, Bluetooth 5.2-streaming og 43 timers batteri, der oplader, mens du spiller, går du aldrig glip af et sekund. Den stemmefokuserede boommikrofon med støjreduktion er designet til gamingmiljøer. Derfor går du altid klart igennem, uanset om du taler strategi med holdet eller bestiller en pizza. Juster den Discord-certificerede drejeknap for at opnå den perfekte balance. Løb og skyd dagen og natten lang med den ekstra kompakte 2,4 GHz-dongle. Og nyd komforten ved førsteklasses læderindpakkede ørepuder med hukommelsesskum.

Product Specifications

General Specifications

Enheds-størrelser (mm) 50

Audio Specifications

Passiv frekvensområde 20 Hz – 20 kHz
Aktivt frekvensområde 20 Hz – 40 kHz
Enheds-følsomhed ved 1kHz/1mW (dB) 95
Dynamisk frekvensområde (Hz) 20 Hz - 20 kHz
Impedans (ohm) 32

Dimension Specifications

Vægt (g) 418
Vægt (oz) 14.7
Hovedtelefonernes kabel-længde (m) 1.5
Headphone Cable Length (ft) 4.9
Ear Cup External Height (in) 3.8
Ear Cup External Width (in) 3.4
Ear Cup Internal Height (in) 2.4
Ear Cup Internal Width (in) 1.7
Ear Cup Depth (in) 1.1
Højde (cm) 9.7
Bredde (cm) 8.7
Indre bredde (cm) 6.2
Indre højde (cm) 4.2
Dybde (cm) 2.7

Control Connect Specifications

Bluetooth-version 5.2
Bluetooth-profiler A2DP 1.3, HFP 1.8
Bluetooth-frekvens 2400 MHz - 2483.5 MHz
Bluetooth sender-modulation GFSK, /4π DQPSK, 8DPSK
Bluetooth sender-effekt <12 dBm
Please consult the documents for in-depth specs

Documents & Downloads


What’s in the Box

  • 1 x USB-opladningskabel
  • 1 x 3,5 mm lydkabel
  • 1 x USB trådløs dongle
  • 1 x Forrudeskum til mikrofon
  • 1 x Lynguide | Garantibevis | Sikkerhedsblad
JBL Quantum 810 Wireless - What's in the Box

FAQs & How-Tos

How to avoid WiFi interference for your headphone

You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.

Which products are supported by the JBL QuantumENGINE software?
JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE
No sound when playing or listening to music
Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 600 or Quantum 800 Game, right-click, and select "Set as Default Device". Check your headset's game-chat balance dial and ensure that the balance is correct. Check the JBL Quantum 600 or Quantum 800 Game device and make sure it is not muted or turned all the way down.
How to switch between Game and Chat balance
Yes, you can adjust the game and chat audio balance by rotating the dial-up and down. When you rotate the dial, you'll feel a notch that indicates the balance is 50% game and 50% chat. The slider on Quantum ONE is different and has no notch but instead a visual indicator.
QUANTUM ENGINE: Software Update Release Notes
Software Update Release Notes
Software Version:  V1.11.0.1511
Release Date:  September 19, 2022
Release Media:  Website & Quantum ENGINE

What’s New
  1. Improved firmware stability upgrading process flow for the QUANTUM 910.


Software Update Release Notes
Software Version:  V1.11.0.1510
Release Date:  August 24, 2022
Release Media:  Website & Quantum ENGINE

What’s New
  1. Added support for the new QUANTUM 910 Wireless Headphones
  2. Over 30 improvements addressing user interface, usability, and stability of the app for a better user experience.
JBL Quantum 800/ONE: ANC (Active Noise Cancelling)/TalkThru Button Behavior Explained
The single ANC/TalkThru button accomplishes several tasks, turning the ANC on and off, and turning the TalkThru on and off.  It behaves slightly different than you might expect.  Here is a description of how to accomplish each task.

To turn ANC on and off
Short Press: ANC On (voice prompt states ANC On)
Short Press: ANC Off (voice prompt states ANC Off)

To turn TalkThru on and off
Long Press: TalkThru On (voice prompt states TalkThru On)
Short or Long Press: TalkThru Off, but ANC is now On (voice prompt states ANC On)
Short Press Again to turn ANC Off as well (voice prompt states ANC Off)

NOTE:  The voice prompt will never state that TalkThru is Off.

How RBG lighting work for console games

JBL Quantum 400 and ONE are compatible with USB C to A cable to enjoy PS4 console with RGB Lighting on, and Quantum 600 and 800 with wireless-enabled by USB dongle also gives lighting moment on PS4 console games.

*NOTE that RGB will not light up when connecting with 3.5mm cable to any device (PC, Console, Mobile, etc.) because the cable doesn't have power enough for the RBG lighting.


Why are my headphones shown as “speakers” on Windows?

The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.

JBL Quantum ONE and Quantum TWS: How do I clean my headset?
You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.
JBL Quantum ENGINE for macOS

JBL Quantum Headphones Upgrade tool redefines your headphones experience. Through your macOS device, you can now conveniently upgrade the headset.
Download from macOS app store: https://apps.apple.com/us/app/jbl-quantumengine/id1645040444

Supported models are:

- JBL Quantum 610

- JBL Quantum 810

- JBL Quantum 910

- JBL Quantum 910P

- JBL Quantum 910X

- JBL Quantum TWS

Pairing Issues
Try a manual pairing of the headset and the dongle.
Hold the power button in the "On" position for 5 seconds on the headset, and then hold the button on the dongle for 5 seconds. This should force a manual pairing, allowing the PC to again recognize the headset.
Be sure to check multiple USB ports (to confirm it’s not an issue with the USB port).
If the dongle can’t be manually paired either, please contact customer support.
How to update the headset
You can update our Quantum 600 and 800 using the QuantumENGINE software on your PC.
To update the headset, go to SYSTEM SOFTWARE tab, find section HEADSET, and press CHECK FOR UPDATE and then INSTALL UPDATE.
How to set up your microphone

Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.

How to check your PC settings for the correct recording device
1. Go to Control Panel
Control panel.png
2. Select Hardware and Sound
Step 2.PNG
3. Click on Sound
Step 3.PNG
3 Select  Recording
Recording tap.jpg

4. Make sure to select the proper recording device.

  1. Right-click on it Quantum headset.

    Set default communication device.jpg
  2. Now select "Set Default Device" or Select "Default Communication Device"

    Set default communication device 2.jpg

5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties

6. Choose Levels.
Levels 1.jpg

7. Adjust accordingly.
Levels 2.jpg  

Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
Volume issue Q800 - Part3.png

If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
Volume issue Q800 - Part4.png

Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
Volume issue Q800 - Part5.png

Microphone Sound or Distortion Issues
Make sure both the QuantumENGINE software and the headset's firmware is updated to the most recent version, and that the microphone is plugged all the way in.



Gaming Support

Need help with your JBL Quantum? Check out the Quantum support page!

Go to Quantum Support!

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