How To

How To

31 results
  • Sidetone is off by default.

    To enable sidetone on your JBL Quantum Stream microphone, install and start JBL QuantumENGINE, and head to the "Microphone" tab.

    Here you can select sidetone level from 0 to 3 (0 = off). 

  • Visit the App Store and download the ‘Amazon Alexa’ App.

      Set up Amazon Alexa #1.png
    1. Click the Plus(+) button on the top right of the screen.
    2. Then select ‘Add Device‘.
    3. Select headphones from the list and then choose your Headphones from the list of available devices.
    4. Follow the rest of the instructions in the Alexa App to complete the setup.
  • If not pre-installed on your Android device, visit your App store to download the ‘Google Assistant’ App.

    After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.

    Step 1

      Set up Google Assistant #5.png
    Follow the steps to connect and pair “JBL XXXX-LE” (depends on your model) with your devices.
    Once set up is complete, you will see the below screen:

    Step 2

    Set up Google Assistant #2.png

    PLEASE NOTE: In order to verbally interact with your Google Assistant via the headphone you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under: Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
    Set up Google Assistant #3.png
    Set up Google Assistant #4.png
  • Visit your App store to download the ‘Google Assistant’ App.

    After you have paired your JBL headphones to your device via Bluetooth, you should receive a pop-up notification (pictured below). Please tap the notification on your device to start the Google Assistant setup. You will now be directed to the Google Assistant App.

    Step 1

      Set up Google Assistant #1.png
    Follow the steps to connect and pair “JBL XXXX-LE” with the Google Assistant App, the name will depend on your model.
    Once set up is complete, you will see the below screen:

    Step 2

    Set up Google Assistant #2.png

    PLEASE NOTE: To verbally interact with your Google Assistant via the headphone, you must turn on the ‘Spoken Notifications’ in the Google Assistant App. This can be found under Assistant Devices > Notifications. Alternatively, your JBL headphones can be added to the Google Assistant App manually by adding them as a Bluetooth device if this was not done when first paired. Google Assistant must be selected as your chosen voice assistant in the settings of the My JBL Headphones App also.
      Set up Google Assistant #3.png
    Set up Google Assistant #4.png
  • Resetting the Partybox to Factory Settings

    1. Press and hold "Play" and "Light" buttons for > 10 seconds.
    2. The Partybox will power off and back on and is now reset.
  • Resetting the Partybox to Factory Settings

    1. Press and hold "Play/Pause" and "Volume +" down for > 10 seconds.
    2. The JBL Partybox will power off and back on and is now reset.
  • If you encounter issues using the speaker with your phone or tablet, or you want to remove all previous Bluetooth pairings from the speaker, it may be necessary to 'factory reset' the speaker.

    How to reset
    First, remove or forget the speaker from the list of paired Bluetooth devices in the settings of the phone or tablet.
    Then, with the speaker powered on, press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off.
    The speaker has now been restored to factory default settings. 
  • After setting up Amazon Alexa on your headphones through the My JBL Headphones app, use Amazon Alexa by pressing & holding the touch panel for 2 seconds on the earbud that you have enabled the voice assistant feature on.
      Trigger Alexa #2 FAQ.png

    Things to try
    • “What’s the weather?”
    • Play Niall Horan
    • Play NPR on iHeartRadio
    • Set a timer for 5 minutes
    • What new skills do you have?
    Stop Alexa when she talks
    While Alexa is talking, press and release the Action button then say “Stop”.

    For more information and things to try with Alexa, visit: www.amazon.com/alexadevices
  • After setting up Google Assistant on your headphones through the My JBL Headphones app, use Google Assistant by pressing & holding the touch panel for 2 seconds on the earbud that you enabled the voice assistant feature on.
    Trigger Google - #1 FAQ.png
    Press and hold the Action button to begin. Requires pairing with eligible phone and internet connection. For examples of questions and things you can do, visit: https://assistant.google.com/platforms/phones/#headphones

    Get your notifications
    Double-tap the Action button.

    Stop your Google Assistant
    Touch the Action button.

    Reply to the message (where available)
    After receiving a message notification, touch and hold the Action button to respond. When you’re done, release the button.

    For more information on what your Google Assistant can do, visit: https://assistant.google.com/platforms/headphones

     
  • You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.
  • Your JBL speaker is waterproof with IPX7 rating. (IPX7 means it can survive immersion in 1 meter/3.3 feet for up to 30 minutes.) To maintain the looks and functions of your speaker, please make sure to rinse it with fresh water after using it at a swimming pool or the ocean, then dry off all covers and areas where water can gather. The standard for waterproofing is for tap water. Chemicals and salt in your pool or the ocean can damage the waterproof seals or harm the surface finish over time if not rinsed off after use.
  • 1. Connect the first Partyboost speaker with your phone and keep music playing (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).
    PartyBoostBluetoothButton.png
    2. Press the Partyboost button on the first speaker.
    3. Turn on the second speaker that you want to connect in Partyboost mode.
    4. Now press the Partyboost button on the second speaker.
    5. After a few seconds, both Partyboost speakers should connect and play together.
    It can take a few seconds after music is started before sound will be heard from both speakers.
    This is also the process for connecting more than two speakers in Party mode, simply turn on the other compatible speakers and press the Partyboost buttons. PartyBoostButtonsGroup.png
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