How To
How To
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Yes, the E15 headphone features a one button microphone that allows you to answer calls and easily control your music.Was this helpful? Thank you for your feedback!
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Within the first 15 minutes after placing your order, we may be able to cancel your order.
Please call us using the phone number posted at the bottom of this page.
If your order has already been processed, we will no longer be able to cancel your order. Instead we invite you to return your order for a refund using our 30 day free return option.
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Personalised Products are custom-printed to your individual specifications. Orders cannot be cancelled once they are finalized on our website.Was this helpful? Thank you for your feedback!
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Yes, once you have setup the speaker via the Google home app, the name you entered during setup process is also displayed in Bluetooth settings.Was this helpful? Thank you for your feedback!
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Within the first 15 minutes after placing your order, we may be able to make changes to your order such as:
- Amend the Product colour
- Add or remove a Product from the order
- Edit Shipping or Billing details
- Apply a discount
- Cancel an order
Please call us using the phone number posted at the bottom of this page.
If your order has already been processed, we will no longer be able to make changes to or even cancel your order. Instead we invite you to return your order for a refund using our 30 day free return option.
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Sorry, this is not possible.Was this helpful? Thank you for your feedback!
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Sorry, this is not possible.Was this helpful? Thank you for your feedback!
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You need to dry the micro USB or power ports completely before plug-in power for charging.Was this helpful? Thank you for your feedback!
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Yes, press Volume - and Connect button at the same time for 5 seconds. A voice reads out a set of numbers, which is the current software version. Using the HID Software Tool, available in the Manuals & Downloads section, you can find out if an update exists, and if so, install the update.Was this helpful? Thank you for your feedback!
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SB 250 will only pass one connection at a time. If two connections are playing at the same time, then the optical device will take priority.Was this helpful? Thank you for your feedback!
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Yes, you can definitely connect two wired devices at the same time. However, the Boost TV will only pass one connection at a time. If two connections are playing at the same time, the optical device will take priority.Was this helpful? Thank you for your feedback!
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No, for now it is only possible to connect two speakers together using the JBL connect feature. Newer JBL products feature JBL Connect+, which allows you to connect > 100 devices simultaneously, these however are not compatible with older JBL products featuring JBL ConnectWas this helpful? Thank you for your feedback!
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Yes. Connect Bluetooth or auxiliary. Remember that Bluetooth can only work if the source supports A2DP stereo audio streaming, which may not be the case for all computers.Was this helpful? Thank you for your feedback!
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You can connect up to 3 Bluetooth devices at the same time. In case you are listening to music via Bluetooth, each device will override the other when a command (play) is selected.Was this helpful? Thank you for your feedback!
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No, you can only have one activate device connected to the speaker. Please un-pair your current Bluetooth device, then connect with another device if needed.Was this helpful? Thank you for your feedback!
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No. The two Soundgears can connect to the BTA, but not to each other. Also, when using one Soundgear, the use of aptxLL may result in a delay. If you are connected to two, the delay may be more noticeable, since LL is no longer active.Was this helpful? Thank you for your feedback!
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No, it's not possible to connect simultaneously from multiple devices to the Flip 3 SE. If you need a new device to pair with the Flip 3 SE, please press the Bluetooth button the Flip 3 SE to enable pairing mode. The Flip 3 SE should be available in the list of Bluetooth devices on your mobile phone/tabletWas this helpful? Thank you for your feedback!
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Yes, Control Xstream uses both 2.4 GHz and 5 GHZ wi-fi networks.Was this helpful? Thank you for your feedback!
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Yes, provided that your computer supports A2DP Stereo audio streaming over Bluetooth, you can connect to JBL EON 208P and EON ONE. If your computer can connect to a mouse, a keyboard or a printer with Bluetooth, but not the EON speaker, please check if A2DP is supported. If it is not, ask the provider or manufacturer of your computer how to establish A2DP support.Was this helpful? Thank you for your feedback!
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No, Soundgear is wireless Bluetooth only, and needs to be charged to play music. But the BTA 20 transmitter must of course be connected with a cable to the signal source.Was this helpful? Thank you for your feedback!
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Yes, Once you've added your UA Sport Wireless Heart Rate to the UA Record mobile app any workout started on your UA Band will automatically connect to the headphones if powered on and present. The Band will indicate the heart rate sensor is connected and begin showing your heart rate zones using the color LED on the side of the Band.Was this helpful? Thank you for your feedback!
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To pair and connect to a different device, press and hold the bluetooth button located on the bottom of the right ear cup until you hear the audible voice stating "looking for device." Make sure the the device you are trying to connect to are in search mode. The headphones should display on "Discoverable Devices" within 2-3 seconds. Choose the Pair option and you should hear the audible voice state "connected" and the LED light should transition into a slow blinking blue light.Was this helpful? Thank you for your feedback!
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Yes, these headphones can be connected and paired to two devices at the same time.Was this helpful? Thank you for your feedback!
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Yes. The E45/E55BT headphones have the ability to pair and connect to two devices at the same time.Was this helpful? Thank you for your feedback!
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Yes. The E65BTNC headphones have the ability to pair and connect to two devices at the same time.Was this helpful? Thank you for your feedback!
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Yes. The JBL DUETNC headphones have the ability to pair and connect to two devices at the same time.Was this helpful? Thank you for your feedback!
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An auxiliary splitter would be required to utilize the audio input auxiliary connections.Was this helpful? Thank you for your feedback!
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Yes!
By using the JBL ONE app, you can change the equalization settings of the speaker to fit your personal taste by adjusting the settings of each frequency to create your personalized EQ:- BASS: Adjust the lower frequency sounds, such as bass or a kick drum.
- MID: Adjust the mid-frequency sounds, such as human speech.
- TREBLE: Adjust the higher frequency sounds for clarity.
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Currently in Record, you can not customize ranges for each heart rate zone but you can customize your Max heart rate, which affects your zone ranges. Edit your Max heart rate by going to My Profile page by tapping the person icon in the top left corner. Tap the edit button in the top left corner to edit the Max HR field.Was this helpful? Thank you for your feedback!
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Yes, there are two ways to disable the voice assistant feature.
1) double tap the left ear cup, or 2) In the My JBL Headphones app, de-select both assistants.Was this helpful? Thank you for your feedback!
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