How To
How To
1102 results
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With the headphone in OFF state, press and hold the ON/OFF button for about 7 seconds for the Everest, 16 seconds for the Everest ELITE models. (ELITE changes to 7 seconds as well from software 0.5.6). Bluetooth memory is now erased, and new pairings can be made. An ELITE headphone permits pairing with one source device at a time. If you do not want to do a complete reset as described above, you can use the following method. Without reset, ELITE will try to re-pair with the last source when switched ON. If the last source is not detected, maybe because you want to use another source device, switch the ELITE off and on again, and make sure that the last source device you used is no longer switched ON. This way the ELITE will not be able to "see" the old source, and it will search for a new one. Now the ELITE will again search for the last paired source, and since it cannot find it after some seconds, it will switch back to be open for pairing with a new source. The LED will blink red/blue as an indication of this. The Everest BT models permit pairing with two source devices simultaneously. If you have used both source pairings, and want to pair to a third source, please perform the reset as described above (hold the ON/OFF button for about 7 seconds with the Everest OFF). Now you can again pair two source devices.Was this helpful? Thank you for your feedback!
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With the headphones switched ON, press VOLUME + and VOLUME - , and hold them for 5 seconds. Your headphones are now reset to factory settings. This is true for Everest 310, 710, Elite 750, 310GA and 710GA.Was this helpful? Thank you for your feedback!
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With the headphones switched ON, press and hold both volume buttons for more than 5 seconds.
Your headphones are now reset to factory status.
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In order to reset the Charge 4, with the unit on, press “Volume+” and “Bluetooth” at the same time for 3-4 seconds until you hear the audible chime.Was this helpful? Thank you for your feedback!
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Power ON the device, then press and hold the "Volume+" and the "Play/Pause" buttons at the same time. When the device switches off after a few seconds, sounding the OFF prompt, it has been reset.Was this helpful? Thank you for your feedback!
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For all models except Endurance Peak:
Press the headphone touch control located on the RIGHT ear loop for 15 seconds while the headphones are being charged.
Note that resetting the Dive will not erase music contained in the MP3 memory.
Endurance Peak reset: While the pods are being charged, tap the touch pad on the right pod once, then tap again and hold for approx 18 seconds, or until the LED blinks.Was this helpful? Thank you for your feedback! -
- Turn the unit ON.
- Press and hold the VOLUME + and PLAY/PAUSE buttons at the same time for more than 5 seconds.
- Unit is now reset.
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Press Phone and "volume +" > 2 sec. Power must be on.Was this helpful? Thank you for your feedback!
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We offer a 30 day free return period. To initiate a return request, go to "Return Products" under "Order Support" in the menu bar.
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The charging LED on the headset will flash red when the battery is low. For the ELITE models, a more accurate indication of remaining battery time can be seen on the fuel gauge in the app.Was this helpful? Thank you for your feedback!
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While charging, the charging indicator diode is lighting constantly. When charging is complete, the light goes out.Was this helpful? Thank you for your feedback!
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To skip the tracks forward, you press and hold the volume up button for 3 seconds. To skip tracks backward, press and hold the volume down button for 3 seconds.Was this helpful? Thank you for your feedback!
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To skip the tracks forward, you press and hold the volume up button for 3 seconds. To skip tracks backward, press and hold the volume down button for 3 seconds.Was this helpful? Thank you for your feedback!
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The track control button is located in the center of the inline microphone. This also serves as the pause/play button and enables you to answer and hang up phone calls. Two quick clicks on the center button will skip the tracks forward to the next song. Multiple quick clicks will skip the tracks backward. Compatibility may vary with some older phone models.Was this helpful? Thank you for your feedback!
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Two quick clicks on the microphone will skip the track forward. Three quick clicks on the microphone will skip the track backward to the previous song.Was this helpful? Thank you for your feedback!
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The JBL product is in a deep sleep mode, which it is to prolong the lifetime of the battery. Connect the case to a charger for about 2 seconds to wake the product up and take the earbuds out from the case. Once you put the earbuds back in the case, it's ready to pair through Bluetooth.
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The best way to remove the enhancer from the ear bud is to gently pull back the outer rim of the enhancer that is located around the base of the ear bud. When replacing the current enhancers with a different size, please make sure to align the funnel of the enhancer tip over the small speaker screen of the headphone casing. The LEFT enhancer will feature the square cut out that allows you to receive your Heart Rate reading. It is important that the small digital square on the ear bud is fully exposed and the enhancer cut out is placed around it and not over it. If the enhancer is not attached properly, you will hear the audible voice stating that it cannot receive an accurate reading on your heart rate and you will need to readjust the enhancer.Was this helpful? Thank you for your feedback!
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The on/off button is a spring-loaded slider button. Press the button upwards against the spring pressure, and hold it there for about three seconds. Now you will hear the "off" prompt sound in the headphone speakers, and the LED light goes out. Now the headphones are switched off. Please note that if you do not play music or press any button for about 10 minutes, the headphones will switch off automatically.Was this helpful? Thank you for your feedback!
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Every TV is different, but most current TVs will let you turn off your internal TV speakers in the Settings menu under the Audio section.Was this helpful? Thank you for your feedback!
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Every TV is different, but most current TVs will let you turn off your internal TV speakers in the Settings menu under the Audio section.Was this helpful? Thank you for your feedback!
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Press and hold the center button for 3-5 seconds until the audible voice states “power off” you will briefly see a red light before it completely powers down.Was this helpful? Thank you for your feedback!
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It is not possible to turn the Google Assistant feature off on the headphones, but if you turn off GA on your phone, the headphones won't trigger. On the Everest GA models, the Google Assistant feature is in fact than an extension of your phone, so once you connect to your phone via BT, when you touch the right ear pod, it commands your phone to open the "Hey Google" command.
The only way to stop that from happening is to change the Google settings on your phone to deactivate Google Voice Match, or deactivate Google Assistant entirely.
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To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the UA WIRELESS headphone. Once you select that option, the audible voice should state, “connected”.Was this helpful? Thank you for your feedback!
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To activate Bluetooth pairing mode, please follow these steps:
- Press the Bluetooth button on the bottom of the right headphone.
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