How To

Support Overview / How To

How To

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Can you take calls from the Live 200BT?

Yes. To take a call from the Live 200BT press the center button located on the RIGHT neckband for 1-2 seconds. To hang up, simply press the center button again.

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Can you take calls on the Inspire 500?

Yes, the Inspire 500 features a microphone located on the cord. We recommend running the cord under your chin for the best call connection.

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Can you use Bluetooth while under water using the Endurance Dive?

No. Bluetooth does not work under water. The Endurance DIVE however has a built-in MP3 player for music, and is IPX7 waterproof. This means you can use the headphones submerged to 1 meter depth, up to 30 minutes at a time. Also note that for normal swimming, you won't be submerged all the time, so the headphones should be waterproof for the duration of your swim.

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Can you use the JBL PartyLight Stick and JBL PartyLight Beam without having a JBL PartyBox?

For the best PartyLight Stick and PartyLight Beam performance, connect it by using a JBL Auracast™-enabled PartyBox models such as the PartyBox Club 120, Stage 320 and Ultimate.

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Changing JBL Pulse lightshow via JBL Portable App

You can change the JBL Pulse lightshow via JBL Portable app.

1. Connect the Pulse with your phone, open the JBL Portable app and wait for app to recognize your speaker.
2. Click the Lightshow button to enter the lightshow set-up
3. Swipe left and right to change lightshow
4. Swipe to customized page, to select your favorite pattern and customize your lightshow
5. Click the color wheel to change color or enter camera color picker
6. Click the brightness button to adjust brightness of the lightshow

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Changing the Battery

On the bottom panel, rotate the battery cover into the unlocked position and remove the cover. Press the battery clip visible on the back side of the battery compartment to allow the existing battery to come out. Then insert the new battery in the slot with the + side visible (facing up), and install the battery cover again. Rotate the battery cover to lock it into place.

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Changing the light color in customized lightshow

In the customized lightshow, you can select up to 3 patterns, however; the preset color cannot be changed. You can always adjust the lightshow brightness.

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Changing the name of the speaker

1. In order to change the name of the speaker, you must first connect your speaker via Bluetooth and then download the JBL Connect app.
2. Once the app is downloaded choose app and wait for it to recognize your device.
3. Now that your speaker is highlighted, choose the gear located either below or to the right of the speaker image.
4. Once you choose the gear you will have the option to edit the name by clicking on the small pencil icon.
5. After you change the name, you will see a notification stating to "Reconnect to Apply New Name"
6. Go to your Bluetooth settings select "Forget This Device" and then reconnect to establish the new speaker name.

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CHARGE 5: Software Update Release Notes
CHARGE 5
Software Update Release Notes
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Version: 0.8.9.0
Release Date: January 15th, 2025
Release Media: OTA (over the air) Update through JBL Portable App

What’s New
1. Updated standby time
2. Improved Samsung TV compatibility
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Charge and play at the same time!

Yes, you can use the headset while charging!

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Charging Information

To charge the headphones, place inside charging case. While charging, both LEFT and RIGHT ear bud will display a sold red light. Once the headphones are fully charged. The red light will turn OFF. When the charging case is fully charged, the white LED's will light up accordingly. Battery life can last for 10-hours per charge. You may recharge your earphones for another 40-hours playtime with the charging case. It takes 2 hours to fully charge the charing case.

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Charging the Speaker When Wet

You will need to dry the charging port completely before plugging in power for charging.

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