The JBL Quantum 800 can only be used via a 3.5mm, Bluetooth, or 2.4Ghz wireless connection.

No, the OR 300 headphones are specifically made for the Oculus Rift. These headphones will not work with any other device.

You can use the PartyLight Sticks and the PartyLight Beam with older PartyBox speakers. The built-in sound detection algorithm sync the light with the music from the speaker.

The light also works if you don't own a PartyBox speaker as a built-in mic with a music detection algorithm automatically finds and syncs to any music device that's playing.

Yes, all sources that output analog stereo line-level signals or stereo audio optical digital signals may be used, cable-connected to the BTA 20 transmitter. Digital signals must be in PCM format. So if you have a CD player or an FM radio, you can connect the BTA 20 to it, and transmit to your Soundgear (or to other Bluetooth headphones that support the format). Please note that record players need an additional preamplifier to work this way. Of course a TV set can be connected as well, either via optical digital PCM output, via line outputs or via headphone output.

Yes, however, the JBL ONE App gives you another level of control over the speaker/soundbar.
Through the App, you can personalize the speaker/soundbar's performance, such as:

• Customizing EQ settings
• Setting up our new feature called: My Moment 
• Connect your favorite streaming music services.

-       No, your Voice Assistant operates in the cloud and needs to be connected to the internet. .

Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.

Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.

No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ feature

Yes, you can use your Soundgear for TV watching or playing video games. You can use the TV speakers and the Soundgear simultaneously, they will be synchronized in time.

Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices. 

What you need first

Make sure that these below things are checked before moving further:

1. You have the most recent version of the Google Home app installed 
2. Your LINK device is powered on (LINK 10 and LINK 20 with battery)
3. Your LINK device is plugged into a wall outlet (LINK 300, LINK 500 and LINK VIEW)
4. The LINK device is located near your router and you are standing next to it. 
5. The white LED lights in front of the LINK device are blinking, meaning it is ready to be set up
6. If you are using an Apple iOS device, then you need to turn on Bluetooth to install the device

   1. On your iOS device Home screen, tap Settings > Bluetooth.

   2. Make sure Bluetooth is On (toggled to the right and green).
   3. Return back to the Google Home app .
   4. Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.
7. If you are using an Android device, then you need to turn on Location services
   1. On your Android device, tap Settings .
   2. Tap Location > Turn on location.
   3. Tap Settings > Apps > Google Home app > Permissions.
   4. Next to "Location",  check the slider is On (toggled to the right and green)
   5. Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.

If you are still have trouble with installing your LINK devices then follow the steps below for further troubleshooting.

Troubleshooting

Step 1. Reboot your LINK device

1. Disconnect the power cable from your LINK device (300, 500 and VIEW) and for LINK 10 and LINK 20 simply turn the device "OFF". 
2. Reconnect power cable or turning the device ON for your LINK device. 

Step 2. Force close and relaunch the Google Home app      

1. From your Apple IOS device, do the following below:                   
   1. Press the Home button two times quickly. There will be a small preview of your recently used apps.      
   2. Select the app you want to close and swipe up towards the top of the screen.         
2. From your Android device, do the following below:              
   1. Launch the Recent Applications menu to see small previews of your recently used apps.                                 
   2. The Recent Apps button should be accessible at nearly any time along the bottom of the screen along with the other buttons on the virtual task bar.

Step 3. Check to see if the device is listed under “Ignored Devices” folder on the Devices tab      

1. Open the Google Home app.
2. In the top right corner of app home screen, tap Devices.
3. Scroll all the way down and make sure the LINK device is not listed under the Ignored Devices section.
4. NOTE: If you do not see any ignored devices, there is a chance that this section is not listed in the Google Home app.

Last thing to try​

If you are still experiencing issues with your LINK device not connecting to your Wireless network, then try the following:

1. Try finding another mobile device to set up your JBL LINK device, sometimes it can help connecting your LINK device.

2. Relocate your LINK device, or try to disable other Wireless network devices that might cause interference for your LINK device.

3. Perform a factory reset of your device, by holding down the mute button for 15 seconds (the LINK will now reboot and when the welcome message is heard then you can set it up again).
4. Reboot your Wireless router.           
5. Lastly, try turning Wi-Fi off and then back on again for your mobile device. Reopen your Google Home app and try again.