How To
How To
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Yes, the E45BT headphones also have an detachable audio cable that you can plug into the headphones. The plug is located at the bottom of the right ear cup.Was this helpful? Thank you for your feedback!
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Yes, Control Xstream is a Chromecast device that allows you to cast music content via your Chrome browser. However, the JBL Control Xstream is not made for video purposes, because there will be delay between sound and image.Was this helpful? Thank you for your feedback!
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Yes. The Google cast function works independent to that of Bluetooth, therefore you are able to Bluetooth connect to another device while casting audio to the JBL Playlist simultaneously. This feature is applicable on smartphones, tablets/iPad, and Bluetooth capable computers.Was this helpful? Thank you for your feedback!
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Unfortunately this is not currently possible.Was this helpful? Thank you for your feedback!
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No. These headphones are not waterproof. Swimming with these headphones will cause significant and irreversible damage.Was this helpful? Thank you for your feedback!
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Yes, although this is not mentioned in the owner's manual, it can be done by pressing and holding the light effect button for more than two seconds.Was this helpful? Thank you for your feedback!
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Yes, the E25BT features a three button microphone which enables you to pause/play, skip tracks and answer and hang up phone calls.Was this helpful? Thank you for your feedback!
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Yes, the JBL Duet Mini features a three button microphone which enables you to pause/play, skip tracks and answer and hang up phone calls.Was this helpful? Thank you for your feedback!
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Yes, the E45BT headphones allow you to switch seamlessly from your music on your portable device to your phone. The controls are located on the Right ear cup which features your volume control and pause and play which is located in the center of the controls. The center button will allow you to answer and hang up phone calls .Was this helpful? Thank you for your feedback!
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You can turn the Heart Rate sensor off and still use the headphones for audio by placing your finger on the right earpiece for 3-4 seconds. You will hear an audio prompt stating, “Heart Rate disconnected” which will turn the Heart Rate sensor off. If you wish to turn the sensor back on, simply place your finger on the RIGHT earpiece again for 3-4 seconds until you hear the voice prompt stating that the Heart Rate sensor has been turned back on.Was this helpful? Thank you for your feedback!
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Yes, from within the JBL Connect App, when you have 2 JBL Boombox speakers connected, set them in Stereo Mode. When you add a 3rd ( or more ) JBL Boombox speakers, they will automatically revert back to Party modeWas this helpful? Thank you for your feedback!
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Yes, just be aware that you are responsible for correct installation when using 3rd party wall mounts. The included wall-mounting kit in the box fits perfectly and is good for outdoor or indoor use.Was this helpful? Thank you for your feedback!
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Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Playlist also offers a Bluetooth connection and an AUX inputWas this helpful? Thank you for your feedback!
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Yes, that’s the best part about this speaker, there are so many options. Besides streaming over Wi-Fi, the JBL Control Xstream also offers a Bluetooth connection and an AUX inputWas this helpful? Thank you for your feedback!
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Yes, both voice assistants are supported by the JBL LIVE headphones.
Amazon Alexa or Google Assistant must be selected as the default voice assistant through the My JBL Headphones app.
The two voice assistants cannot be used simultaneously. You can always change your default voice assistant through the My JBL Headphones app.Was this helpful? Thank you for your feedback! -
The EVEREST models 100, 300 and 700 are all updated with the HID (Human Interface Device) tool, available in the download section for each model. This tool works with Windows computers only. The EVEREST ELITE models are updated with a USB tool available on the special Everest web page. This tool is available in both an Apple MAC OS version and a Windows version. This USB tool update is used for the first production run of ELITE models ONLY, and only once! All later production runs, and all updates after this first USB update, will take place wirelessly through the My JBL Headphone app, made for iOS and Android.Was this helpful? Thank you for your feedback!
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Yes, you do not need to have music playing to keep the noise cancelling switched on. There may be a slight residual hiss from the NC system, which would usually be masked by music, but there will still be a significant reduction of external noise.Was this helpful? Thank you for your feedback!
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Yes, you can activate the noise reduction circuits alone, with no connection to a source device by Bluetooth or cable. The headphones will stay on as long as there is power in the battery, which is close to 30 hours for pure NC function. Please note that there is a slight residual noise from the NC system, which will be drowned out by music playing, or by surrounding noise such as airplane noise. If you use the NC in surroundings that are near quiet to begin with, you may not get an improvement in noise level.Was this helpful? Thank you for your feedback!
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Yes, no problem.Was this helpful? Thank you for your feedback!
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Only Bluetooth pairing can be used for JBL Connect on Boost TV.Was this helpful? Thank you for your feedback!
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No. The only way that the Noise Cancellation feature can be activated is while you are using the headphones wirelessly. You cannot use NC while the headphones are plugged into a device or charging.Was this helpful? Thank you for your feedback!
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The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.Was this helpful? Thank you for your feedback!
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The Game-Chat balance dial only works when your headset is powered on. Please note that it supports connection with a USB Type A to C cable and a wireless transmitter dongle, but doesn’t support connection through a 3.5mm cable or Bluetooth for mobile games.
The Game-Chat balance dial is compatible with PC and Mac, but not with PS4 I 5, Xbox Series X | S, Nintendo Switch or Mobile.Was this helpful? Thank you for your feedback! -
Yes, both the Smart case and the Smart Tx are synched wirelessly to the headphones and can be used simultaneously.
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The JBL Quantum 800 can only be used via a 3.5mm, Bluetooth, or 2.4Ghz wireless connection.Was this helpful? Thank you for your feedback!
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No, the OR 300 headphones are specifically made for the Oculus Rift. These headphones will not work with any other device.Was this helpful? Thank you for your feedback!
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You can use the PartyLight Sticks and the PartyLight Beam with older PartyBox speakers. The built-in sound detection algorithm sync the light with the music from the speaker.
The light also works if you don't own a PartyBox speaker as a built-in mic with a music detection algorithm automatically finds and syncs to any music device that's playing.
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Yes, all sources that output analog stereo line-level signals or stereo audio optical digital signals may be used, cable-connected to the BTA 20 transmitter. Digital signals must be in PCM format. So if you have a CD player or an FM radio, you can connect the BTA 20 to it, and transmit to your Soundgear (or to other Bluetooth headphones that support the format). Please note that record players need an additional preamplifier to work this way. Of course a TV set can be connected as well, either via optical digital PCM output, via line outputs or via headphone output.Was this helpful? Thank you for your feedback!
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Yes, however, the JBL ONE App gives you another level of control over the speaker/soundbar.
Through the App, you can personalize the speaker/soundbar's performance, such as:- Customizing EQ settings
- Setting up our new feature called: My Moment
- Connect your favorite streaming music services.
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- No, your Voice Assistant operates in the cloud and needs to be connected to the internet. .
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Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.Was this helpful? Thank you for your feedback!
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Although the product is Water Resistant and Sweat Resistant, continuous exposure to water over an extended period of time may damage your earphones.Was this helpful? Thank you for your feedback!
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No, JBL Flip 4 can wirelessly link with JBL Connect+ compatible speakers only. Currently, the Flip 4, Pulse 3 and Charge 3 ( after a firmware upgrade ) have the JBL Connect+ featureWas this helpful? Thank you for your feedback!
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Yes, you can use your Soundgear for TV watching or playing video games. You can use the TV speakers and the Soundgear simultaneously, they will be synchronized in time.Was this helpful? Thank you for your feedback!
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Yes, the headphones have Multipoint Connection, which allows you to switch seamlessly between the connected devices.Was this helpful? Thank you for your feedback!
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What you need first
Make sure that these below things are checked before moving further:
- You have the most recent version of the Google Home app installed
- Your LINK device is powered on (LINK 10 and LINK 20 with battery)
- Your LINK device is plugged into a wall outlet (LINK 300, LINK 500 and LINK VIEW)
- The LINK device is located near your router and you are standing next to it.
- The white LED lights in front of the LINK device are blinking, meaning it is ready to be set up
- If you are using an Apple iOS device, then you need to turn on Bluetooth to install the device
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On your iOS device Home screen, tap Settings > Bluetooth.
- Make sure Bluetooth is On (toggled to the right and green).
- Return back to the Google Home app
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- Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.
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- If you are using an Android device, then you need to turn on Location services
- On your Android device, tap Settings
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- Tap Location > Turn on location.
- Tap Settings > Apps > Google Home app > Permissions.
- Next to "Location", check the slider is On (toggled to the right and green)
- Your LINK device should appear as "Set up this device" and you can continue with installing the LINK product.
- On your Android device, tap Settings
Troubleshooting
Step 1. Reboot your LINK device
- Disconnect the power cable from your LINK device (300, 500 and VIEW) and for LINK 10 and LINK 20 simply turn the device "OFF".
- Reconnect power cable or turning the device ON for your LINK device.
Step 2. Force close and relaunch the Google Home app
- From your Apple IOS device, do the following below:
- Press the Home button two times quickly. There will be a small preview of your recently used apps.
- Select the app you want to close and swipe up towards the top of the screen.
- From your Android device, do the following below:
- Launch the Recent Applications menu to see small previews of your recently used apps.
- The Recent Apps button should be accessible at nearly any time along the bottom of the screen along with the other buttons on the virtual task bar.
Step 3. Check to see if the device is listed under “Ignored Devices” folder on the Devices tab
- Open the Google Home app.
- In the top right corner of app home screen, tap Devices.
- Scroll all the way down and make sure the LINK device is not listed under the Ignored Devices section.
- NOTE: If you do not see any ignored devices, there is a chance that this section is not listed in the Google Home app.
Last thing to try
If you are still experiencing issues with your LINK device not connecting to your Wireless network, then try the following:
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Try finding another mobile device to set up your JBL LINK device, sometimes it can help connecting your LINK device.
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Relocate your LINK device, or try to disable other Wireless network devices that might cause interference for your LINK device.
- Perform a factory reset of your device, by holding down the mute button for 15 seconds (the LINK will now reboot and when the welcome message is heard then you can set it up again).
- Reboot your Wireless router.
- Lastly, try turning Wi-Fi off and then back on again for your mobile device. Reopen your Google Home app and try again.
Was this helpful? Thank you for your feedback! - You have the most recent version of the Google Home app installed
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The functions that can be programmed from your TV remote control into Boost TV are Volume+ and Volume-, Mute and Power. No other functions can be learned.Was this helpful? Thank you for your feedback!
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Yes, the two model 300 versions are of identical size, and so are the two model 700 versions. The carrying cases can be purchased as spare parts.Was this helpful? Thank you for your feedback!
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The Everest 300 ear pads can be replaced by owner, but it is not easy, and removing the old pads may damage them. So, it is not a bad idea to have new pads at hand before removing the old ones. Since they are glued in place with double-adhesive tape, it is necessary to rip them off with care. After removing the old ones, clean off any residue of the double-adhesive tape that held them in place from the headphone pods. Then remove the protective layer on the new pads, exposing the adhesive. Carefully align the new pad before pressing the edge. This is to prevent the glue from sticking before you get the pad into the right position. When the pad sits correctly, you can press the edge all the way round to make the adhesive stick securely.Was this helpful? Thank you for your feedback!
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The headphones can pair to multiple devices but can only be connected to one device at a time.Was this helpful? Thank you for your feedback!
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The JBL Endurance SPRINT, JUMP and DIVE can be used in salt water (i.e. sea) but we recommend to thoroughly wash the headphones in fresh water after every use in salt water, to remove the salt residue. Please note that only DIVE can actually be used in water, because it features a function lock and a built-in memory for MP3 music files. SPRINT and JUMP cannot be used in water, because the touch buttons will malfunction when submerged, and Bluetooth cannot function at all under water.Was this helpful? Thank you for your feedback!
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Because bluetooth cannot travel through water, the only Endurance model that is used for swimming is the Endurance DIVE model. The Endurance DIVE model features an MP3 player which allows you to listen to music under water without using bluetooth. Furthermore, only DIVE features a function lock, which prevents water from activating functions inadvertently. SPRINT and JUMP do not have this lock function, and will not work under water.Was this helpful? Thank you for your feedback!
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No, as soon as charging begins, the headphone shuts down. Since no option for cabled listening exists for this model, it is necessary to charge before listening is again possible.Was this helpful? Thank you for your feedback!
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No, this is a Bluetooth only headphone. Charging is done with cable, of course, but there is no cabled audio connection.Was this helpful? Thank you for your feedback!
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Yes, the click-on connector that holds the earphone in place on the Oculus Rift is adjustable in small clicks, longer or shorter.Was this helpful? Thank you for your feedback!
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Yes, the Soundgear Sense earbuds can be used for exercising like hiking and riding a bicycle, they have an IP54 rating. The headphones are also applicable for running and other sport exercising. The flexible ear hook design ensures they fit securely and comfortably in the ear to prevent them from falling out during activity. For an extra secure fit, you can use the optional neckband during rigorous exercise
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JBL Playlist: Yes, it can be used with Bluetooth out of the box, and also Chromecast (setup is done via Google Home, but speaker does not have Google Assistant built-in) JBL Link Bar: Yes, it can be used with Bluetooth and Chromecast after setting the bar up with a Google account - choosing not to activate the Google Assistant. JBL Link Music: No, this speaker requires setup via Google Home JBL Link Portable: No, this speaker requires setup via Google Home JBL Link 10, 20 and Link View: No, these speakers requires setup via Google Home Harman Kardon Citation series: No, this speaker requires setup via Google Home Harman Kardon Allure: Yes, Bluetooth is available from factory settings. Every time it is powered on and off, the speaker will say "Now in setup mode, follow the instructions in the Harman Kardon Alexa App." Harman Kardon Allure Portable: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards. Harman Kardon Astra: Yes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards.Was this helpful? Thank you for your feedback!
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The UA Sport Wireless Flex can be paired to multiple devices but cannot connect to more than once device at a time.Was this helpful? Thank you for your feedback!
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Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up for 2-3 seconds and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. Once connected, you will see a solid blue light above the power button.Was this helpful? Thank you for your feedback!
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No. Unfortunately, you cannot connect to multiple devices on the 750NC Wireless headphones. You can pair to multiple devices, but can only be connected to one device at a time. The Everest 710 and 310 feature ShareMe 2.0, which permits listening to the same source over two headphones, wirelessly.Was this helpful? Thank you for your feedback!
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Yes. A built-in microphone combined with a patented echo cancellation system secures clear and easy phone conversation. If a phone call is received while listening to music just push play button to answer the call. No need to find or touch the phone. This hands-free functionality can even be used for phone conferencesWas this helpful? Thank you for your feedback!
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Yes, the Live 100 features the one button microphone that allows you to receive and end calls. Simply press the middle button on the inline mic for 1-2 seconds to answer the call. If you wish to hang up, press and hold the center button again for 1-2 seconds.Was this helpful? Thank you for your feedback!
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Yes. To take a call from the Live 200BT press the center button located on the RIGHT neckband for 1-2 seconds. To hang up, simply press the center button again.Was this helpful? Thank you for your feedback!
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Yes, the Inspire 500 features a microphone located on the cord. We recommend running the cord under your chin for the best call connection.Was this helpful? Thank you for your feedback!
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No. Bluetooth does not work under water. The Endurance DIVE however has a built-in MP3 player for music, and is IPX7 waterproof. This means you can use the headphones submerged to 1 meter depth, up to 30 minutes at a time. Also note that for normal swimming, you won't be submerged all the time, so the headphones should be waterproof for the duration of your swim.Was this helpful? Thank you for your feedback!
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For the best PartyLight Stick and PartyLight Beam performance, connect it by using a JBL Auracast™-enabled PartyBox models such as the PartyBox Club 120, Stage 320 and Ultimate.
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You can change the JBL Pulse lightshow via JBL Portable app.
1. Connect the Pulse with your phone, open the JBL Portable app and wait for app to recognize your speaker.
2. Click the Lightshow button to enter the lightshow set-up
3. Swipe left and right to change lightshow
4. Swipe to customized page, to select your favorite pattern and customize your lightshow
5. Click the color wheel to change color or enter camera color picker
6. Click the brightness button to adjust brightness of the lightshow
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On the bottom panel, rotate the battery cover into the unlocked position and remove the cover. Press the battery clip visible on the back side of the battery compartment to allow the existing battery to come out. Then insert the new battery in the slot with the + side visible (facing up), and install the battery cover again. Rotate the battery cover to lock it into place.
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In the customized lightshow, you can select up to 3 patterns, however; the preset color cannot be changed. You can always adjust the lightshow brightness.
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1. In order to change the name of the speaker, you must first connect your speaker via Bluetooth and then download the JBL Connect app.
2. Once the app is downloaded choose app and wait for it to recognize your device.
3. Now that your speaker is highlighted, choose the gear located either below or to the right of the speaker image.
4. Once you choose the gear you will have the option to edit the name by clicking on the small pencil icon.
5. After you change the name, you will see a notification stating to "Reconnect to Apply New Name"
6. Go to your Bluetooth settings select "Forget This Device" and then reconnect to establish the new speaker name.Was this helpful? Thank you for your feedback!
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