How To

Support Overview / How To

How To

1102 results

Sort

Page size

Endurance Series Headphones: Apt X

The Endurance headphones do not support Apt X or AAC audio codecs.

Was this helpful? Thank you for your feedback!
Endurance Dive Headphones: MP3 Information. How to add music, play function.

Here is how to add music to the Dive Headphones: 1. Place the MP3 music files that you want to transfer to the Dive headphones on your computer, where you can find them again. The sequence is not important, they will be played in alphanumerical sequence. If you want to have a special sequence to your tracks, you can add a number as the first file name. 2. Connect the Dive to your computer with the USB cable. Please use the cable that came with the headphones, since other USB cables may be wired for charging only, and may not work. 3. Your Dive will now pop up in your explorer folder overview as a new drive. Total capacity is about 991 MB. 4. Now you simply drag-and-drop the MP3 files from their location onto the Dive, or you mark the files, copy them and paste them onto the Dive. Do not use folders of any kind, and do not try to place other file types on the Dive's memory. MP3 files with a resolution of 320 kbits/second is maximum quality possible. Please note that the owner's manual contains an error about random play, stating that MP3 play will always be done in random sequence. Unfortunately, this is an error. All replay of MP3 files from the internal memory is alphanumerical, NOT random. As mentioned above, you can add a number to the track title, and the tracks will be played in numerical order, until no more numbers are present, after which replay is in alphabetical order.

Was this helpful? Thank you for your feedback!
Enabling or disabling Demo mode.
Demo mode
1. Press the Play and Boost button at the same time for 5 seconds.
2. Depending on what state your JBL Partybox is in, either you enter Demo mode or disabling it.
  1. NOTE: In Demo mode, you cannot use the JBL Partybox as most features and buttons are not working.
Was this helpful? Thank you for your feedback!
Ear Pad Cleaning Information

The ear pads can be removed and washed.
To remove the ear pads, rotate them anti-clockwise to unlock (see image below).

The ear pads must be hand washed only, do not machine wash - the water temperature used should be in the range specified below. Then wait for the ear pads to fully dry.

Once fully dry, align the holes on the inside of the ear pads (highlighted with orange circles in the image below) with the clips on the headphones (located where the red arrows are pointing in the image below), now rotate the ear pad clockwise to lock the ear pads to the headphones again.

Was this helpful? Thank you for your feedback!
E55BT Headphones: Track Information

To skip the tracks forward, you press and hold the volume up button for 3 seconds. To skip tracks backward, press and hold the volume down button for 3 seconds.

Was this helpful? Thank you for your feedback!
DSP 4086 Tuning Software Crashing/Not Responding
If your DSP Tuning Software is not responding properly or is crashing, it is likely because the proper USB driver has not yet been installed. There is an easy fix for this, and it does not require you to uninstall anything.
1. If the tuning software is open, close it.
2. Go back to your software install files and double-click on “USB Driver”.
NOTE: Make sure to allow it to make changes to your computer if your anti-virus software requests it.
1. After the driver is installed, reopen the software. Your problem should be resolved.
Was this helpful? Thank you for your feedback!
Do you have to be connected bluetooth for the calling features to work?

Yes. Pair your device with the speaker via bluetooth.

Was this helpful? Thank you for your feedback!
Do you have replacement cables available for my Everest headphones?

Cables and other spare parts for EVEREST can be obtained from either the distributors or from authorized service centers. Please contact Harman Customer Support to get the necessary contact details.

Was this helpful? Thank you for your feedback!
Do the UA Train headphones support AptX low latency?

No. UA Train does not support AptX™ and AptX HD™ audio codecs.

Was this helpful? Thank you for your feedback!
Do the normal BT models have voice prompt, or can it be changed?

Yes , all 5 models have voice prompts. The Elite models have the added option of turning off the voice prompts in the settings menu of the app. The Everest 300 and 700, as well as the successors 310 and 710, have the option of choosing between voice prompts and tone prompts. This is how you do it: Switch the headphones ON. Press and hold the Shareme and the Volume Plus buttons for about two seconds. Switch the headphones OFF. You will now hear the OFF prompt having changed to the prompt you did not use before, and you will hear this one until you change it again.

Was this helpful? Thank you for your feedback!
Do the Flip 4 and Charge 3 float in water?

No, the IP waterproof specification means that these speakers can be immersed in water 1 m deep for 30 minutes. It does not mean that they can float, so please be careful. If dropped, they will sink to the bottom.

Was this helpful? Thank you for your feedback!
Do the Everest Series headphones support AAC or aptX?

Sorry, neither AAC nor aptX are supported.

Was this helpful? Thank you for your feedback!