How To
How To
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The best way to remove the enhancer from the ear bud is to gently pull back the outer rim of the enhancer that is located around the base of the ear bud. When replacing the current enhancers with a different size, please make sure to align the funnel of the enhancer tip over the small speaker screen of the headphone casing. The LEFT enhancer will feature the square cut out that allows you to receive your Heart Rate reading. It is important that the small digital square on the ear bud is fully exposed and the enhancer cut out is placed around it and not over it. If the enhancer is not attached properly, you will hear the audible voice stating that it cannot receive an accurate reading on your heart rate and you will need to readjust the enhancer.Was this helpful? Thank you for your feedback!
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The JBL product is in a deep sleep mode, which it is to prolong the lifetime of the battery. Connect the case to a charger for about 2 seconds to wake the product up and take the earbuds out from the case. Once you put the earbuds back in the case, it's ready to pair through Bluetooth.
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Two quick clicks on the microphone will skip the track forward. Three quick clicks on the microphone will skip the track backward to the previous song.Was this helpful? Thank you for your feedback!
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The track control button is located in the center of the inline microphone. This also serves as the pause/play button and enables you to answer and hang up phone calls. Two quick clicks on the center button will skip the tracks forward to the next song. Multiple quick clicks will skip the tracks backward. Compatibility may vary with some older phone models.Was this helpful? Thank you for your feedback!
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To skip the tracks forward, you press and hold the volume up button for 3 seconds. To skip tracks backward, press and hold the volume down button for 3 seconds.Was this helpful? Thank you for your feedback!
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To skip the tracks forward, you press and hold the volume up button for 3 seconds. To skip tracks backward, press and hold the volume down button for 3 seconds.Was this helpful? Thank you for your feedback!
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While charging, the charging indicator diode is lighting constantly. When charging is complete, the light goes out.Was this helpful? Thank you for your feedback!
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The charging LED on the headset will flash red when the battery is low. For the ELITE models, a more accurate indication of remaining battery time can be seen on the fuel gauge in the app.Was this helpful? Thank you for your feedback!
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We offer a 30 day free return period. To initiate a return request, go to "Return Products" under "Order Support" in the menu bar.
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Press Phone and "volume +" > 2 sec. Power must be on.Was this helpful? Thank you for your feedback!
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- Turn the unit ON.
- Press and hold the VOLUME + and PLAY/PAUSE buttons at the same time for more than 5 seconds.
- Unit is now reset.
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For all models except Endurance Peak:
Press the headphone touch control located on the RIGHT ear loop for 15 seconds while the headphones are being charged.
Note that resetting the Dive will not erase music contained in the MP3 memory.
Endurance Peak reset: While the pods are being charged, tap the touch pad on the right pod once, then tap again and hold for approx 18 seconds, or until the LED blinks.Was this helpful? Thank you for your feedback!
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