Although the owner's manual states that owner can use this connector for home upgrade procedure, this is not so. The USB-connector used cannot be bought in commercially available cables, and the port must be considered for technician's use only.

If your LINK BAR has 4 orange LED lights in the front, this means you have "muted" the microphone which is located on the top of the speaker.
To unmute the LINK BAR use the "switch" and the front LEDs will stop illuminating orange. Now you can use the hot-words to interact with the Google Assistant/Google Search (varies from country).

Privacy information:
We call our button the "PrivacySwitch" for the moments when you don't want the bar to listen for the hot words.
Google has high privacy rules, and one of them is not to share end-user data with any third-party apps.
 

These holes are the microphones for the JBL Link

This can be caused by the charge arm reaching its thermal temperature cutoff. This is a safety feature to prevent a potential risk. For proper heat dissipation, always be sure to have the charging arm in the open position when your smart phone is attached.

Make sure to press the association button once. If by mistake you pressed it more than once, there is a good chance that association does not take place. Wait until the association process is completed, which takes about 2 minutes, and repeat the process.

True Adaptive NC available on Tour One enables real-time monitoring of exterior surroundings and personal attributes like movement, hair, eyeglasses, and automatic adjustments to the NC performance and EQ.

If you don’t prefer the canceling performance's automatic change, you can get a fine-tuned canceling level by choosing “Everyday Mode” in the app.

Adaptive Noise Cancelling - available on Tour Pro+ TWS - listens to ambient environmental noises using external and internal mics then creates the inverse phase back to the listener creating the noise “canceling” effect.
The headphones also allow the listener to adapt or adjust noise cancellation through features like Ambient Aware and TalkThru.

Even when reducing volume to minimum on the Bluetooth source unit, it does not reduce the audio signal to zero. In this case the Micro Wireless will playback music at a very low volume.

It is true that some Bluetooth products have a very loud BT acknowledgment tones. We are sorry, but the level of such tones cannot be changed, and no software solutions will appear.

To clean your LINK BAR, use a soft dry Microcloth to remove dust and dirt.
We wouldn't recommend using any alcohol as it may harm the product.

If the audio is not centered to your monitor, then you can re-center your headset by doing the following: 1. Position yourself in front of your monitor. 2. Press the re-centering button on the side of your headset (button that looks like a circle) 3. The head-tracking sensor will start the automatic calibration.

Yes, the app only works when the headphone is powered ON and paired to a source device that has the app available.

The amber LED lights indicate that you have muted the microphone and the Google Assistant. The JBL LINK will not react to any voice keywords unless you unmute the microphone.

To activate TalkThru Technology, press the LEFT ear for a short press for 1 Second which allows you to clearly hear others for quick conversations without removing headphons. Music volume level should lower when TalkThru is engaged. Press again for 1 second to turn off Talk Thru.

With TalkThru Technology, music is lowered and speech is amplified so you can easily have quick chats. AmbientAware delivers a more immersive music experience while increasing ambient sounds, providing the safety of hearing your surroundings. You can control them via the buttons on the ear cup and with the My JBL Headphones app

To power on the headphones, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audio chime and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the T110BT headphone. Once you select that option, you will hear the confirmation tone. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible tone and then the confirmation chime once it is connected. You will see the Bluetooth light alternate between red and blue when it is in pairing mode and then to a slow blinking LED blue light once it is connected to your device.

Switching to a new Wi-Fi network

1. Make sure your mobile device is connected to the same Wireless Network as your speaker.
2. Open your Google Home app 
3. Go to Settings 
4. Tap on Wi-FI Forget Network
   1. The current configuration is now forgotten.
5. In your Google Home app, you are forced back to the "Home Screen" and need to setup the device again.
6. Tap on
7. Find Add   Set up device Set up new devices in your home
8. Follow the instructions given to add the speaker to your Wi-Fi network.

Lost connection or changed settings

1. Open the Google Home app
2. On the home screen, tap on AddSet up device Set up new devices in your home
3. Follow the instruction provided.
   1. Remember that your current room name is the same as before, as well as other settings made for the speaker. You are only switching to a new Wi-Fi.
4. In addition, you can click on Discovery in the bottom menu of the Google Home app.
5. Tap on the Setup The Card information would show your old speaker name.  However, you can continue setting up the device following the instructions.

 

 

This unit is IPX4 rated, which means that it is sweatproof (suitable for working out) and can withstand water splashes from any direction. However, the unit is not waterproof and should never be submerged in water.

The JBL Quantum 300 headset is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
You can also use the included USB dongle on PC, PlayStation and Mac.

The JBL Quantum 400 headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
You can use the USB connection with PC, PS4, Nintendo Switch, and Mac.

SA750 Software Revival Guide

Reason	Revival method for SA750 if a problem exists after a stalled software update
Symptoms	Unit will display “NET UPDATING” on the front panel display and will not complete startup
Parts required	1) a USB stick, 2) a computer for transferring files to the USB stick, 3) unit software detailed in this guide

                             

1. Download the software bundle by clicking here . You will download a zipped folder called “SA750 v1542 Reflash Bundle.zip”
2. Unzip/extract this folder (some computers will do this automatically). Inside the folder you will find 2 more folders named “Step 1 V1206 V1.72” and “Step 2 V1542 V1.72”
3. Double click on the “Step 1 V1206 V1.72” folder. Inside you will find a file named “image.swu”
4. Copy this image.swu file to a blank USB memory stick.
   • NOTE! The file MUST be called image.swu. If you copy the file to a location where there is already a file called image.swu your computer may rename the file automatically (for instance as “image.swu (1)”. Please double check that the file is called “image.swu” when on the memory stick.
5. Power off the SA750 from the hard power switch on the rear of the unit immediately above the mains inlet socket.
6. Insert the USB memory stick into the rear of the unit.
7. Depress the recessed service switch (above the CD input connector sockets) and continue to keep it depressed.
8. Power the unit on whilst keeping the service button depressed.
9. Keep the service button depressed for at least 30 seconds after power on.
10. Release the service button.
11. Leave the unit for at least 30 minutes to update.
12. Perform a NET reset (MENU > SYSTEM SETTINGS > NET RESET).
13. Perform a SYSTEM reset (MENU > SYSTEM SETTINGS > SYSTEM RESET).
14. Functionality should now be revived. To update to the most current software version repeat points 3-13 above but using “Step 2 V1542 V1.72” at point 3.     

 

Our LINK BAR supports 4K material and contents these different ways.

1. HDMI INPUT Supports 4K
2. Chromecast streaming in 4K.
3. 4K Material through the Android TV System.

You can watch your favorite 4K material in many different ways and enjoy!

If the earbuds go into standby mode and turn off, you can still use them without putting them back into the charging case. 
You can reactivate the headphones by pressing or touching the outside earbud itself.
Please note: They will be automatically powered off after 30 minutes of being in standby mode if they disconnect from Bluetooth. To reconnect, you will need to put the earbuds back in the charging case and take them off again. 

It is possible to change the standby mode time with your headphones. To do this, go into the My JBL Headphones app and choose the Standby Time via Auto-off function. You can adjust the time to 15min, 1hr, etc., or you can choose “Never” if you want to keep the earbuds turn on at all times. Once you set the Auto-off, the earbuds will work according to the setting whether they connect to Bluetooth or disconnect.
 

For the Club 950NC and 700BT, a dedicated button on the right ear-cup (*) for Bass Boost – gives the user the option to give an extra boost to their listening experience. Power surges from equipment (such as a panel/mixer) which would blow out a standard headphone could be experienced while playing at high power. Specially designed driver coil and magnet give a higher resistance to power surges. The maximum input power for CLUB 700BT is 1000 mW, for CLUB 950NC is 2000 mW and CLUB ONE is 3500 mW accordingly.

 

Switch the Soundgear ON. (If this is not possible, reset cannot be performed.)
Press and hold Volume + and Volume - simultaneously for longer than five seconds.
Soundgear switches OFF, and is now reset to factory settings.

If you experience any sound distortion after immersing your speaker in water, simply shake the speaker to get rid of any excess moisture and allow the speaker to completely dry. Once dry, the sound quality should return to normal.

Please check that you have connected your android phone with JBL DRG before. Power off your Android phone and press the JBL DRG BT button to connect to another smartphone. If this is the case, please wait 3 minutes for JBL DRG to setup the Bluetooth connection with a new smartphone. This is because some android phones can’t send a “Disconnect” BT command to JBL DRG during power off, so JBL DRG need to wait until the Link is lost.

It is always recommended to use our range of Soundbars if you want a speaker for your Television or Smart TV as they are designed specifically for this purpose, whereas our Portable speakers are designed primarily for use with Phones and Tablets.

Support for Bluetooth connectivity between a TV and speaker depends on a number of different factors such as Bluetooth & A2DP versions and Audio Codecs used by each device. This can vary based on the brand, model and age of the devices, however we cannot confirm if any specific combination of TV and speaker will work without issues such as latency or lip sync delay.

By optimizing Bluetooth settings via the app, you can get optimized audio in different scenarios like either listening to music or watching videos.
Select between “Normal” to optimize and stabilize the connection even in the busiest areas, “Music mode” to enjoy the best sound quality for music, and “Video mode” to get the best lip-syncing when watching or gaming.

 

The Horizon 2 does not have sleep mode functionality.

You can have your own Karaoke party with your JBL Partybox. Simply connect your Microphone (only included with the Partybox On The Go) and connect your mobile device over Bluetooth, then start playing music and sing along, it is that simple!

The SilentNow feature allows you to activate Noise Cancelling without using Bluetooth, i.e. simply turning on ANC without playing music. A useful feature if you just want to enjoy a quiet moment or would like to rest on a long-haul flight.
 

The JBL TOUR range helps you create an ideal world where you can entirely focus on your tasks.
With the JBL Tour One and Tour Pro+ TWS, you can get silent moments with SilentNow. Noise Cancelling is activated without Bluetooth, just by pressing a dedicated button on the headphones (or tapping the earbud) or controlling via the My JBL Headphones app. It also helps you save battery time.
Or get help in waking up with My Alarm, which allows sleep and wake times to be set and is controlled ​via the My JBL Headphones app. You can set a sleep and wake timer to gradually lower the volume of the headphones for sleep, switch into SilentNow mode for a specific amount of time and then wake you up at a specified time.

 

An optical connection will assure better audio performance and will support Dolby Digital audio from an HDTV.

An optical connection will assure better audio performance and will accept Dolby Digital audio from an HDTV. However, there are times when TV apps may not transmit audio through the digital optical output on the TV. In cases such as these, it would be necessary to use the analog AUX connection.

1. Turn on both speakers.
2. Connect your device to one of the two speakers via Bluetooth.

3. Start streaming music to that speaker (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).
4. Open the JBL Portable app.
5. Allow the app to detect the single speaker playing music.
6. Once detected, press the Connect/Partyboost button on both speakers.

7. Allow the app to identify both speakers.
8. Click the Partyboost button, you will see the option for Party or Stereo, select Stereo.

Please note: Stereo Mode can only be enabled when 2 of the same speaker model are used.
For example, you will not be able to achieve Stereo Mode with a Flip 5 and Flip 6, only Party Mode.
Also, it is not possible to pair speaker models with Connect and Connect+ together, or pair to speaker models with Partyboost.

1. Connect the first Partyboost speaker with your phone and keep music playing (for best results play music on this speaker for more than 20 seconds before proceeding with the next steps).

2. Press the Partyboost button on the first speaker.
3. Turn on the second speaker that you want to connect in Partyboost mode.
4. Now press the Partyboost button on the second speaker.
5. After a few seconds, both Partyboost speakers should connect and play together.
It can take a few seconds after music is started before sound will be heard from both speakers.
This is also the process for connecting more than two speakers in Party mode, simply turn on the other compatible speakers and press the Partyboost buttons.

If the screen appears dark, try repositioning the Horizon 2 for the light sensor to work to the fullest. In some positions, the Horizon 2 cannot effectively detect the ambient light level in the room. 

Restoring QuantumENGINE to 1.19 from 2.0:

Please note: Before reverting to QuantumENGINE 1.19, please be aware that any settings from QuantumENGINE 2.0 will not be saved and reloaded into QuantumENGINE 1.19.

Uninstall QuantumENGINE v2.0 

1. Start the uninstall process. Go to: Settings -> Apps -> Installed Apps -> find "JBL QuantumENGINE" and select uninstall.
2. When prompted to uninstall, select “Remove all related settings” and click Uninstall

Install QuantumENGINE 1.19 

1. Click this link to download the JBL QuantumENGINE v1.19: https://support.jbl.com/quantum-engine-latest
2. Double-click the downloaded file "JBL_QuantumENGINE_1.19.0.2025_x64" and follow the instructions to finish the installation.
3. Restart the PC. 
4. Launch JBL QuantumENGINE and enjoy!

 

To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds.

The JBL Connect app will be renamed as JBL Portable on the App Store and Google Play store in January 2021, it will still be possible to find the app in each store by searching for either JBL Connect or JBL Portable.

To connect to a different Bluetooth device, first switch the headphones off. Now press and hold the center button on the headphone remote control for about 3-5 seconds. You should see the light blinking red/blue to indicate pairing mode, and the voice prompt should state “looking for device”. You should see "Reflect Mini 2" appear on the source's BT list. Choose that option, and wait for the voice prompt to state “connected”

To skip the tracks forward, press and hold the volume up (+) button for 1-2 seconds and you will advanced to the next song. To start the current song you are listening to over, press and hold the volume down (-) button for 1-2 seconds. Please note: You can only advance to the next song be skipping forward, you cannot skip tracks backward. You can only restart the current song over by pressing the volume down (-) button.

It is not possible to have Ambient Aware or TalkThru activated at the same time as Sidetone when the microphone is turned on during a call. This is the case no matter if you are using Bluetooth or the 2.4 GHz mode.
You can use Ambient Aware during a call if Sidetone is turned off. You are able to do this in both Bluetooth or the 2.4 GHz mode.
All three audio modes are activated if the microphone on your device is turned off no matter if you are using Bluetooth or the 2.4 GHz mode.
 

QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V1.11.0.1511
Release Date:  September 19, 2022
Release Media:  Website & Quantum ENGINE

What’s New

1. Improved firmware stability upgrading process flow for the QUANTUM 910.

------------------------------------------------------------------------
------------------------------------------------------------------------


QUANTUM ENGINE
Software Update Release Notes
------------------------------------------------------------------------
Software Version:  V1.11.0.1510
Release Date:  August 24, 2022
Release Media:  Website & Quantum ENGINE

What’s New

1. Added support for the new QUANTUM 910 Wireless Headphones
2. Over 30 improvements addressing user interface, usability, and stability of the app for a better user experience.

QUANTUM ENGINE 

Software Update Release Notes 

Version 1.6.0.1053
Release Date: 1/21/21
 

1. Welcome feature has been implemented.

2. Surround Modes feature has been implemented.

3. ANC/TT toggle has been implemented.

4. The sidetone has been turned off by default for all models to avoid confusion.

5. QuantumSURROUND/QuantumSPHERE quality & performance have been improved.

6. Quantum 300 Mic Gain has been improved.

7. Quantum 800 FW update reliability has been improved.

8. Minor Bugs Fixed 

 

 

QUANTUM DUO
Software Update Release Notes
------------------------------------------------------------------------
Version:  V46
Release Date:  August 31, 2022
Release Media:  USB
Filename:  JBL Quantum Duo SW release V46.zip

What's New

1. We have improved the volume synchronization between the Quantum DUO and Windows OS, which give the user a better sound experience

------------------------------------------------------------------------
------------------------------------------------------------------------

QUANTUM DUO
Software Update Release Notes
------------------------------------------------------------------------
Version:  V44
Release Date:  December 15, 2021
Release Media:  USB
Filename:  JBL Quantum Duo SW release V44.zip

What's New

1. Allow user to disable the auto standby feature via long pressing lighting pattern and right color selection button for >10 seconds
2. General Software Improvements

Press and hold the Light Show & Bluetooth buttons together for > 2 seconds.

Press and hold the Light Show & Bluetooth buttons together for > 2 seconds.

A new firmware version has been released for the Pulse 4 (Version 0.5.1.0), below is a list of the improvements:

1. Supports Bluetooth 5.1 profile.
2. Improves the stability of stereo setup using the JBL Portable* app.
3. Improves compatibility with Mac computers.
4. Enhances light show synchronization with music.

The firmware update is installed as an OTA update:

1. Download and install the JBL Portable* app from the Google Play/App Store.
2. Connect your Pulse 4 to your phone/tablet through Bluetooth.
3. Open the JBL Portable app and wait for the Pulse 4 to appear.
4. On the Pulse 4 screen, select settings (gear cog symbol).
5. Proceed with installing the firmware update.

*JBL Portable is the new name for the JBL Connect app, the name will change in January 2021.

The intensity of the light show is dependent on the amount of audio signal being sent into the unit.

If you are experiencing a light show that doesn't move around very much, it is likely that you are not using a feature on your phone called Bluetooth Absolute Volume*. This means that the volume of your phone/tablet/device is controlled independently from the volume of the speaker.

So, if you have the Pulse 4 set to maximum volume or close to it, but the volume on your device is set at a low level, the light show will show little to no effect. All you have to do is reverse it. Turn up the volume on the device to the maximum and set the Pulse 4 to the desired volume. This will send the correct level to the speaker and the light show will show plenty of effect. This also benefits the sonic quality as well. Therefore, we recommend always having the volume on your device turned up to a high level and then adjusting the volume level on the speaker itself. This way you'll be able to enjoy the light show while also getting good audio quality. Or, if possible, setup your device for Bluetooth Absolute Volume*.

*BLUETOOTH ABSOLUTE VOLUME: Most phones/tablets/devices now use Bluetooth Absolute Volume (a.k.a. volume sync) by default. This is a feature that synchronizes the volumes of the device and the speaker, and allows the speaker volume to be controlled by changing the volume on either the device or the speaker. The volume being sent from the device is fixed at full volume.

Looking to register your product?
We have addressed some of the questions that you might have. But feel free to reach out to us anytime you need us!

Where can I register my product?
Visit our product registration page.


Do I need to register my product for warranty?
No. Warranty is never depending on the registration of a product. Registration simply helps keep a record of your purchase(s) and gives you the opportunity to stay update on any information about your product(s).


Do I need an account to register my product?
Yes. We have made it easy to create an account for you so you can enjoy the benefits of having an account, including the option of registering your product.



Already registered a product and have questions?
Go no further! We hope you can answer your questions below. If needed, get in touch. We are always here to help you!

Can I edit an existing product registration of mine?
Partly, yes. You can edit the “Date of purchase” and “Serial Number” fields.

To do so, log into your account and select "My Product Registrations", find the relevant product from your list of registrations and select “View Registration”. Here you will find the option “Edit registration”.

If you wish to make changes to any other fields, please delete the relevant registration completely (see instructions below) and simply create a new registration.


Can I delete an existing product registrations of mine?
Yes. To delete an existing product registration, you can use the “Delete registration” option.

Log into your account and select "My Product Registrations", find the relevant product from your list of registrations and select “View Registration”. Here you will find the option “Delete registration”.
 

Reset the Soundbar by the same process as when doing "reset remote settings": 1. Switch the SB 350 ON. 2. Press and hold the Surround and Volume (–) buttons simultaneously for about 3-4 seconds, then let go. The Source selection Button flashes amber, followed by the power button and source buttons flashing several times. 3. The soundbar is now reset.

The Recommended Retail Price (RRP) is a pricing suggestion provided by the manufacturer or supplier of a product. It indicates the price at which the manufacturer suggests the product should be sold in the retail market. The RRP is often used as a reference point for consumers and retailers.

Retailers are not bound to sell products at the RRP. Retailers may choose to sell the product at a higher or lower price depending on various factors, including market conditions and promotional strategies.

The JBL web shop always introduces new products at the RRP but may deviate from the RRP after introduction depending on the factors described above.

When a promotion is shown, the crossed-out reference price and/or the savings percentage are based on the lowest price listed on the JBL web shop in the 30 days prior to the promotion.

Only the primary speaker prompts the user when pressing the association button. This does not happen when the same is done on the secondary speaker. However, the front panel LED blinks quickly, indicating that association process is taking place. (This applies to primary and secondary speakers both.)

To increase battery life on your Quantum headphones, turn off your RGB lighting as this will help increase the wireless playback time. You can turn off the RGB in the QuantumENGINE or press and hold the mute button on the headset. 

Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. If you are attempting to pair to a different device, make sure headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup. The headphone should display on your new device within 3-5 seconds on your list of discoverable devices.

Press and hold the power button located on the RIGHT ear cup. Make sure that the device is on and in Bluetooth range. If this is the first time connecting the device, it will automatically go into pairing mode. You will notice the LED light alternate between blue and white as it searches for a device to connect to. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect.

The compatibility for JBL Quantum models on PlayStation 5 is the same as it is for PlayStation 4 models.
 All JBL Quantum headset models work through 3.5mm audio jack (aux) connected to the PlayStation controller. USB models will also work on PlayStation. In addition, the wireless models works wirelessly when connected to the 2.4GHz USB dongle.

Please note: JBL QuantumENGINE is only available on PC. Custom lighting can be set up on PC, and will carry over when connected with USB cable or 2.4GHz USB dongle. 

This product supports up to 10 hours of audio playtime. Please note that battery life may vary depending on volume level and content.