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Are the JBL LINK 10 and LINK 20 water proof?

Yes, both of them are rated IPX7, which means they can be submerged in clear water for up to 30 minutes at up to 1 meter of depth. Make sure the charging cover is closed, or water will get into the product and damage it.

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Are the Everest Elite 100 noise cancelling headphones?

Yes, you can control the amount of outside noise to let in with our Ambient Aware options offered exclusively through the JBL app.

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Are the Everest 310, 710, 750 ear pads replaceable by owner?

The ear pads on the three second-generation Everest headphones are fixed to a plastic plate, held in place on the ear pods with small claws. It is not very easy to remove it, and sometimes one or more of the claws may break off. This means that it is usually best to have a service technician do the replacement, but if you have new pads at hand, and is handy with tools, you may do it yourself.

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Are CEC commands supported by the JBL Bar Studio, Bar 2.1, Bar 3.1, Bar 5.1, and Bar 9.1?

The JBL Bar series soundbars supports three CEC commands: - System Standby - One Touch Play - Audio Return Channel.

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aptX Audio Codec Support

This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.

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Alarm Settings

You must first set a radio preset by tuning to a radio station and holding down the 1, 2, or 3 button to save it. After this, the preset will be an option when setting up a new alarm.

When setting up the alarm, the options will be displayed in the following order:
1. Set Alarm Hour.
2. Set Alarm Minute.
3. Set Recurrence - Weekday/Once.
4. Set Ringtone - 4 built-in alarm tones or radio preset 1/2/3 (see information above).
5. Set Light - On/Off.

If the light is set to 'On' when the alarm is set up, once it goes off it will gradually increase in brightness over 10 seconds.

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Alarm and backup battery information

On backup battery power, please wait 50 seconds for the alarm to turn off automatically.

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After I updated my computer to Windows 8/10, I am no longer able to establish a Bluetooth connection with my speaker to play music. How can I correct the problem?

This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.

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After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to turn off lights I set up in the Alexa app or vice versa?

No, unless you have set up devices with both voice assistants, you cannot use Alexa to control devices you set up only in the Google Home app, or use Google Assistant to control devices you set up only in the Alexa app.

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After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to stop the music playback, alarm and timer triggered by Alexa or vice versa?

Yes, you can use the universal command “ Stop”, “Dismiss”, “Cancel” and “Quiet” to stop the current music playback, alarm and timer.

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After I set up Alexa and Google Assistant on this speaker, can I use Google Assistant to hear the notification I set up in the Alexa app?

No. Alexa notifications must be set up in the Alexa app and you can control the notification via Alexa voice only.

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7.1 Surround configuration set up guide

To configure the 7.1 Surround feature on your PC, please follow the guide below:

1. In the left corner on your screen right next to the Windows logo, click on the spy-glass to start a search on your PC.
2. Type in Sound --> then select Change System Sounds:

3. Make sure that your the Quantum Headphones is your Default Device for both Speakers ( Game ) and Earphone ( Communication device )

4. To configure the 7.1 Surround feature, right click on the Speakers --> then select Configure Speakers

5. Select 7.1 Surround and click on Next

6. Make sure that all boxes are selected, then click Next

7. Make sure both boxes are selected, and then click Next

8. Click on Finish. Now your Quantum headphones is configured for 7.1 Surround sound. The configuration will remain after rebooting PC or reconnecting headphones.

Enjoy your sound experience #SoundIsSurvival #DareToListen

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You can easily charge your device while streaming via the additional connector in the dongle.
Connect the charging cable and keep recording. Please note that charging through the dongle does not work in case your phone is completely out of power. In that case connect the charging cable to the phone first to wake it up. When the phone has been turned on, you can connect the dongle again and continue charging that way.

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