How To
How To
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BAR 5.0 MULTIBEAM
Software Update Release Notes
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Version: 21-04-54-70
Release Date: January 29, 2021- Improved WiFi related services compatibility (for Chromecast, AirPlay and Alexa MRM) with phones and tablets.
- Improve Soundbar HDMI and eARC/ ARC Compatibility with TV.
- Improved LED Display messages.
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The Elite headphones are equipped with an auto off capability to preserve battery life when not in use. The headphones will automatically turn off after 10 minutes of inactivity: meaning no audio or voice. In situations where the user would like to enjoy the benefits of the ANC technology only - when not listening to music or talking on the phone , we advise to turn off the Auto Off feature in the app to keep the headphone running continuously.Was this helpful? Thank you for your feedback!
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Check to see if it happens with all source devices (TV, BluRay, DVD, etc.). If it only happens with one device and not the other, the issue may be with that device. Make sure you do not have any HDMI adapters or splitters. These can cause issues with video and audio.Was this helpful? Thank you for your feedback!
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If you are having trouble with distortion or drop outs, try the following suggestions:
Move the audio source closer to the speakers
Move the speakers closer to each other
Make sure the streaming speaker (host) only connects to one audio source, disconnect the Bluetooth connection between the streaming speaker (host) and other audio source
Make sure the audio source only connects with one streaming speaker (host), disconnect the Bluetooth connection between the audio source and other speakers
Restart both your speakers and the audio source
Make sure speakers are away from other sources of wireless signal – you could be experiencing interference
Re-pair the audio source with your speaker
If you’re streaming audio content from the internet, the issue could be with the internet connection and not your speakerWas this helpful? Thank you for your feedback! -
UA Train features an IPX4 rating which offers protection from a splash of water in any direction for at least 5 minutes. They cannot be fully submerged in water.Was this helpful? Thank you for your feedback!
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Unfortunately if these headphones are overexposed to sweat or water, it may compromise the controls or sound quality.Was this helpful? Thank you for your feedback!
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There are no additional ear tips for the Tune 205BT. These headphones do not feature different size ear tip variations.Was this helpful? Thank you for your feedback!
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Yes. Enhancers for yurbuds female models are available on JBL.com under yurbuds Accessories and Enhancers. You have small sizes 4 and 5 available for the Inspire 500 for Women yurbuds headphones.Was this helpful? Thank you for your feedback!
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No. Our Everest series headphones are made with synthetic protein non-animal leather.Was this helpful? Thank you for your feedback!
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Yes. Our E series/Duet headphones are made with synthetic protein leather.Was this helpful? Thank you for your feedback!
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Yes. Our E series headphones are made with synthetic protein leather.Was this helpful? Thank you for your feedback!
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Yes. Our Everest series headphones are made with synthetic protein leather which is a non-animal leather.Was this helpful? Thank you for your feedback!
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While the Partybox Encore does not have a Microphone Input, it does have an internal receiver for the wireless microphone that comes with the product.
It is possible to pair one of the microphones from the Partybox Wireless Mic * (sold separately from the Partybox Encore, containing 2 x Wireless Microphones and 1 x Receiver/Dongle for connection with 6.3 mm microphone jack inputs) - however, a maximum of 2 wireless microphones can be connected to the receiver at a time.
As an alternative, a spare part accessory is available (dependent on stock levels), which includes just 1 x Microphone for Partybox Encore - search for the aforementioned product name or "FG7261JMJ100114" in our online store.
To connect an additional Wireless Microphone to the Partybox Encore, follow these steps:
Switch off the Partybox & both microphones.
Once off, switch on both microphones only, then switch on the Partybox and both microphones should connect to the receiver.
If not, please try the same instructions as above expect with a Factory Reset (Press and hold the "Play" and "Light" buttons for > 10 seconds) instead of the restart above, then follow the microphone pairing procedure:
1. Turn off the speaker.
2. Make sure that the distance between the new wireless microphone and speaker is within 1 meter. Turn on the microphone.
3. Turn on the speaker. The microphone will pair and connect with the speaker automatically within 3 minutes.
*Please note that regarding the older version of the JBL Partybox Wireless Mic - the JBL Wireless Microphone Set - the microphones are not compatible with the Partybox Encore whatsoever, as they use UHF instead of 2.4 GHz for communication between the microphones and receiver (and the Partybox Encore does not have a Microphone Input).
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Yes, both of them are rated IPX7, which means they can be submerged in clear water for up to 30 minutes at up to 1 meter of depth. Make sure the charging cover is closed, or water will get into the product and damage it.Was this helpful? Thank you for your feedback!
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No. The ear pads are made from a synthetic protein leather.Was this helpful? Thank you for your feedback!
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Yes, you can control the amount of outside noise to let in with our Ambient Aware options offered exclusively through the JBL app.Was this helpful? Thank you for your feedback!
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The ear pads on the three second-generation Everest headphones are fixed to a plastic plate, held in place on the ear pods with small claws. It is not very easy to remove it, and sometimes one or more of the claws may break off. This means that it is usually best to have a service technician do the replacement, but if you have new pads at hand, and is handy with tools, you may do it yourself.Was this helpful? Thank you for your feedback!
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No. The Everest 150NC do not feature an IPX rating and are not designed to be overexposed to moisture. Overexposure can compromise the controls and sound.Was this helpful? Thank you for your feedback!
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No. The Everest 110 are not sweat proof and do not have an IPX rating that protects the headphones from sweat and water. Over exposure to sweat and water can cause significant damage to the headphones.Was this helpful? Thank you for your feedback!
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The product is Water Resistant and Sweat Resistant, but you cannot swim with these headphones.Was this helpful? Thank you for your feedback!
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No. Although the Control X Wireless have a rugged exterior and are portable, they are not all-weather speakers. Any direct exposure to harsh weather condition (rain, snow, extreme hot/cold temperatures) will damage the speakers.Was this helpful? Thank you for your feedback!
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No, shipping is on us. You can send your order back within 30 days for a full refund.
To initiate a return request, go to "Return Products" under "Order Support" in the menu bar.
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The JBL Bar series soundbars supports three CEC commands: - System Standby - One Touch Play - Audio Return Channel.Was this helpful? Thank you for your feedback!
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This headphone does not support aptX, aptX HD, aptX Low Latency audio codecs.Was this helpful? Thank you for your feedback!
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Yes, you may charge your speaker from your desktop or laptop, but the charging time will be longer than using the supplied power adapter.Was this helpful? Thank you for your feedback!
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You can easily adjust the volume to your choosing while setting your alarm on the Horizon 2. When setting your alarm, choose the Alarm Bell 1 or the Alarm Bell 2 on the top of the speaker. As you go through your settings when choosing an alarm time, it will give you the option to adjust the volume setting you wish to have on the alarm. Just simply adjust the volume by turning the volume knob on the top of the speaker. After you choose the volume, press the volume knob once to move to the next settings option.
Please note: the alarm volume will gradually increase until you choose to either snooze or turn the alarm off completely.Was this helpful? Thank you for your feedback! -
You must first set a radio preset by tuning to a radio station and holding down the 1, 2, or 3 button to save it. After this, the preset will be an option when setting up a new alarm.
When setting up the alarm, the options will be displayed in the following order:
1. Set Alarm Hour.
2. Set Alarm Minute.
3. Set Recurrence - Weekday/Once.
4. Set Ringtone - 4 built-in alarm tones or radio preset 1/2/3 (see information above).
5. Set Light - On/Off.
If the light is set to 'On' when the alarm is set up, once it goes off it will gradually increase in brightness over 10 seconds.Was this helpful? Thank you for your feedback! -
On backup battery power, please wait 50 seconds for the alarm to turn off automatically.
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This is because most Windows do not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth. The system will support keyboards, mice, printers etc. via Bluetooth, but not audio. It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer. Help to do this must be sought with the companies that supply one or more of these computer features.Was this helpful? Thank you for your feedback!
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The Bluetooth connection will not keep playing once you have switched the source. Simply press play again on your Bluetooth device to start streaming once again.Was this helpful? Thank you for your feedback!
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