How To
How To
1102 results
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No. The two Soundgears can connect to the BTA, but not to each other. Also, when using one Soundgear, the use of aptxLL may result in a delay. If you are connected to two, the delay may be more noticeable, since LL is no longer active.Was this helpful? Thank you for your feedback!
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No, you can only have one activate device connected to the speaker. Please un-pair your current Bluetooth device, then connect with another device if needed.Was this helpful? Thank you for your feedback!
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You can connect up to 3 Bluetooth devices at the same time. In case you are listening to music via Bluetooth, each device will override the other when a command (play) is selected.Was this helpful? Thank you for your feedback!
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Yes. Connect Bluetooth or auxiliary. Remember that Bluetooth can only work if the source supports A2DP stereo audio streaming, which may not be the case for all computers.Was this helpful? Thank you for your feedback!
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No, for now it is only possible to connect two speakers together using the JBL connect feature. Newer JBL products feature JBL Connect+, which allows you to connect > 100 devices simultaneously, these however are not compatible with older JBL products featuring JBL ConnectWas this helpful? Thank you for your feedback!
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Yes, you can definitely connect two wired devices at the same time. However, the Boost TV will only pass one connection at a time. If two connections are playing at the same time, the optical device will take priority.Was this helpful? Thank you for your feedback!
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SB 250 will only pass one connection at a time. If two connections are playing at the same time, then the optical device will take priority.Was this helpful? Thank you for your feedback!
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Yes, press Volume - and Connect button at the same time for 5 seconds. A voice reads out a set of numbers, which is the current software version. Using the HID Software Tool, available in the Manuals & Downloads section, you can find out if an update exists, and if so, install the update.Was this helpful? Thank you for your feedback!
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You need to dry the micro USB or power ports completely before plug-in power for charging.Was this helpful? Thank you for your feedback!
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Sorry, this is not possible.Was this helpful? Thank you for your feedback!
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Sorry, this is not possible.Was this helpful? Thank you for your feedback!
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Within the first 15 minutes after placing your order, we may be able to make changes to your order such as:
- Amend the Product colour
- Add or remove a Product from the order
- Edit Shipping or Billing details
- Apply a discount
- Cancel an order
Please call us using the phone number posted at the bottom of this page.
If your order has already been processed, we will no longer be able to make changes to or even cancel your order. Instead we invite you to return your order for a refund using our 30 day free return option.
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Yes, once you have setup the speaker via the Google home app, the name you entered during setup process is also displayed in Bluetooth settings.Was this helpful? Thank you for your feedback!
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Personalised Products are custom-printed to your individual specifications. Orders cannot be cancelled once they are finalized on our website.Was this helpful? Thank you for your feedback!
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Within the first 15 minutes after placing your order, we may be able to cancel your order.
Please call us using the phone number posted at the bottom of this page.
If your order has already been processed, we will no longer be able to cancel your order. Instead we invite you to return your order for a refund using our 30 day free return option.
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Yes, the E15 headphone features a one button microphone that allows you to answer calls and easily control your music.Was this helpful? Thank you for your feedback!
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When placing your order you can indicate whether the order should be delivered to your invoice address or any other address (e.g. your work address).Was this helpful? Thank you for your feedback!
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While you have an incoming call, and you can hear the call-tone from your SoundGear, simply adjust the SoundGear's call-tone level to the desired intensity, using the SoundGear's volume buttons.Was this helpful? Thank you for your feedback!
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Yes, please use the SUBWOOFER ¼” socket on the main panel to connect an additional subwoofer. This is an unfiltered output, so you will need an active (amplified) subwoofer with its own crossover network.Was this helpful? Thank you for your feedback!
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No, you will need to use your fingertips, or use special gloves made for touch-screen use.Was this helpful? Thank you for your feedback!
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Yes, if a telephone is connected via Bluetooth to Horizon, this is possible. When adjusting the wake-up timer, there will be an option to select various wake-up tones, or Bluetooth sound. Select Bluetooth as source, while the telephone is playing the music stored locally, or streaming what you want as wake-up music. When the wake-up adjustment is finished, music will be playing over Bluetooth through the Horizon. Press Pause on the source telephone, or press the round selector button (between the two arrow-buttons) on the Horizon to pause the music. Now the system is ready to wake you up with Bluetooth music. When wake-up time arrives, Horizon sends a Play command to the telephone, and music plays via Bluetooth. You can use music that is stored in the phone, use Spotify or play from the cloud. This has been tested with both iPhone 6 and Samsung S6, and should work flawlessly.Was this helpful? Thank you for your feedback!
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Control Xstream is splash proof (IPX3). Which means that they can be used outside, but they should not be exposed to direct precipitation.Was this helpful? Thank you for your feedback!
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Charge 3 can be updated with the JBL Connect app, which will inform the user when an update is available.Was this helpful? Thank you for your feedback!
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Boost TV is not designed to be wall-mounted. It is designed to be surface-mounted underneath a television.Was this helpful? Thank you for your feedback!
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No, this is not possible. Siri is activated by pressing the play-button for some seconds. Since the play-button on the headphone doubles as on/off button, pressing and holding it will simply turn the headphone off.Was this helpful? Thank you for your feedback!
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Yes, anyone that is near your JBL LINK speaker can get access to previous search history or information about Calendar, Google, Gmail etc., if you have shared this kind of information with the LINK speaker.Was this helpful? Thank you for your feedback!
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To take a phone call, tap the center button of the right or left ear for 1 second. To hang up a call, tap and hold the center button for 1 second. To ignore a call, tap and hold center button for 3 seconds until music resumes. You may also use the ear buds in MONO or STEREO mode which allows you to make a call or listen to music on either bud independently.Was this helpful? Thank you for your feedback!
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If the buttons on your portable speaker are not working properly or are unresponsive while plugged into a power source, please try running the speaker on battery. If the buttons perform correctly while running on battery, this means your power supply is not providing enough current/amps. Be sure to use a power supply that has a rating equal to or greater than the amperage rating indicated in your product specs.Was this helpful? Thank you for your feedback!
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BOOMBOX 3
Software Update Release Notes
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Software Version: V0.3.0.0
Version (iOS): N/A
Version (Android): N/A
Release Date: July 27, 2022
Release Media: OTA (over the air) via JBL Portable App
What’s New- Fixed Issue: Red LED keeps flashing after powering off the device
- Fixed Issue: Battery indicator LEDs do not change when charging an external device via USB-A port
- Fixed Issue: Charging LED keeps flashing after speaker is fully charged
- Other minor bug fixes and performance improvements
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A new firmware version has been released for the Boombox 2 (Version 0.4.4.0), below is a list of improvements:
1. Improvements to Bluetooth connection stability.
2. Support for PartyBoost under aux-in connection.
3. Improvements for switching between PartyBoost and Stereo mode.
4. Improvements to firmware update stability with iOS.
5. Improvements to the stability of switching music between aux-in and Bluetooth connection.
The firmware update is installed as an OTA update:
1. Download and install the JBL Portable app from the Google Play/App Store, or simply update the app if you have already downloaded it.
2. Connect your Boombox 2 to your phone/tablet through Bluetooth.
3. Open the JBL Portable app and wait for the Boombox 2 to appear.
4. On the Boombox 2 screen, select settings (gear cog symbol).
5. Proceed with installing the firmware update.Was this helpful? Thank you for your feedback!
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