Portables

  • How do I fix AirPlay not streaming music to my soundbar?
    If you cannot stream music  with AirPlay, use the JBL One App; 
    (1) Go to Settings.
    (2) Select 3rd Party Service.
    (3) Select the Airplay tile.
    (4) Select Reset AirPlay.
  • Waterproof Information (IPX7)

    This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

    IPX7-icon.png
  • JBL Portable App: PC Information
    You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.
  • JBL Portable App: PC Information
    You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.
  • Track Control Information
    To skip tracks forward, double click the PAUSE/PLAY to advance to the next track. Please note: You can only skip tracks forward. This speaker does not have the capability to skip to the previous track.
  • How to create a Bluetooth connection with your mobile device

    Bluetooth Pairing

    1. Press the BT button button on the Partybox to start the pairing process.
    2. Grab your mobile device.
    3. Go to settings --> Bluetooth --> Enable Bluetooth --> BT ON
    4. Find the Partybox speaker you want to establish a Bluetooth connection to.
             BT settings
    1. You now have a successful connection and can stream your favorite music.
      1. NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
      2. To stop Bluetooth broadcasting then insert a USB device.
    BT con
      How to Reset to Factory Settings

      Resetting the Partybox to Factory Settings

      1. Press and hold "Play/Pause" and "Volume +" down for > 10 seconds.
      2. The JBL Partybox will power off and back on and is now reset.
      Singing while playing Bluetooth music
      You can have your own Karaoke party with your JBL Partybox. Simply connect your Microphone (only included with the Partybox On The Go) and connect your mobile device over Bluetooth, then start playing music and sing along, it is that simple!
      Which Connections are Possible

      Connecting a USB stick

      1. You can enjoy music from your USB Stick directly into the Partybox device.
      2. Insert the USB stick Stick into theUSB portport, located on the back of your Partybox.
      3. The USB Stick has to be formatted FAT16 or FAT 32 and supports MP3, WAVE and WMA Music files.
      4. It will start automatically playing the content on your USB stick.
      USB co

      AUX Connection

      1. You can connect any devices through the analog connection AUX
      2. Use an analog cable (Not included in the box) and connect your device.
      3. Press play on your external device and enjoy the music!
      analog

      RCA Connection (*Partybox 200/300/1000 Only)

      1. The Partybox features both Input and Output RCA connection.
      2. Connect your RCA cable (not included) to either one of the ports.
      3. You can use it with your DVD/BlueRay player or AVR system.
      User-added image

      Guitar and Microphone

      1. Connect your microphoneto the dedicated MIC iocn port or connect your electric Guitar  to the Guitar icon
      2. You can mix sound or make your own karaoke party with your Partybox.
      3. Sing or play through your devices.
        1. To adjust the volume of the audio source, press volume+ or volume- buttons.
        2. To adjust the volume of the microphone or guitar, rotate the Mic knob or guitar knob
      mic and
       

      Charging external devices

      1. Whenever your mobile device needs some extra power, the Partybox can help you!
      2. Featuring a USB Charging port for both Music (USB on a stick) or when you need to charge your Phone charging device.
      3. Simply connect your device to the usb portaport and start charging.
        1. NOTE: The Partybox 200 needs to be connected to AC power all the time to charge or function as a speaker.
        2. The Party 300/310 has a battery and can charge any device without needing AC power (unless the product's battery is depleted then you need to recharge via AC power).
      Charging devices

      There are many ways to enjoy your JBL Partybox On-The-Go, 100, 200, 300, 310 & 1000. The options are endless and you are in control of the party
      More FAQs
    1. Waterproof Information (IPX7)

      This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

      IPX7-icon.png
    2. Boombox 2 Firmware Version Information
      A new firmware version has been released for the Boombox 2 (Version 0.4.4.0), below is a list of improvements:
      1. Improvements to Bluetooth connection stability.
      2. Support for PartyBoost under aux-in connection.
      3. Improvements for switching between PartyBoost and Stereo mode.
      4. Improvements to firmware update stability with iOS.
      5. Improvements to the stability of switching music between aux-in and Bluetooth connection.

      The firmware update is installed as an OTA update:
      1. Download and install the JBL Portable app from the Google Play/App Store, or simply update the app if you have already downloaded it.
      2. Connect your Boombox 2 to your phone/tablet through Bluetooth.
      3. Open the JBL Portable app and wait for the Boombox 2 to appear.
      4. On the Boombox 2 screen, select settings (gear cog symbol).
      5. Proceed with installing the firmware update.
      Waterproof Information (IPX7)

      This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

      IPX7-icon.png
      JBL Portable App: PC Information
      You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.
      How to reset Boombox
      In power ON mode press and hold the "Volume +" and "Play" buttons at the same time for more than 3 seconds -> Unit will power Off by itself. Now the unit is reset to factory default.
      More FAQs
    3. Waterproof Information (IPX7)

      This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

      IPX7-icon.png
    4. Waterproof Information (IPX7)

      This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

      IPX7-icon.png
      JBL Portable App: PC Information
      You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.
    5. How to create a Bluetooth connection with your mobile device

      Bluetooth Pairing

      1. Press the BT button button on the Partybox to start the pairing process.
      2. Grab your mobile device.
      3. Go to settings --> Bluetooth --> Enable Bluetooth --> BT ON
      4. Find the Partybox speaker you want to establish a Bluetooth connection to.
               BT settings
      1. You now have a successful connection and can stream your favorite music.
        1. NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
        2. To stop Bluetooth broadcasting then insert a USB device.
      BT con
        How to Reset to Factory Settings

        Resetting the Partybox to Factory Settings

        1. Press and hold "Play/Pause" and "Volume +" down for > 10 seconds.
        2. The JBL Partybox will power off and back on and is now reset.
        Singing while playing Bluetooth music
        You can have your own Karaoke party with your JBL Partybox. Simply connect your Microphone (only included with the Partybox On The Go) and connect your mobile device over Bluetooth, then start playing music and sing along, it is that simple!
        Which Connections are Possible

        Connecting a USB stick

        1. You can enjoy music from your USB Stick directly into the Partybox device.
        2. Insert the USB stick Stick into theUSB portport, located on the back of your Partybox.
        3. The USB Stick has to be formatted FAT16 or FAT 32 and supports MP3, WAVE and WMA Music files.
        4. It will start automatically playing the content on your USB stick.
        USB co

        AUX Connection

        1. You can connect any devices through the analog connection AUX
        2. Use an analog cable (Not included in the box) and connect your device.
        3. Press play on your external device and enjoy the music!
        analog

        RCA Connection (*Partybox 200/300/1000 Only)

        1. The Partybox features both Input and Output RCA connection.
        2. Connect your RCA cable (not included) to either one of the ports.
        3. You can use it with your DVD/BlueRay player or AVR system.
        User-added image

        Guitar and Microphone

        1. Connect your microphoneto the dedicated MIC iocn port or connect your electric Guitar  to the Guitar icon
        2. You can mix sound or make your own karaoke party with your Partybox.
        3. Sing or play through your devices.
          1. To adjust the volume of the audio source, press volume+ or volume- buttons.
          2. To adjust the volume of the microphone or guitar, rotate the Mic knob or guitar knob
        mic and
         

        Charging external devices

        1. Whenever your mobile device needs some extra power, the Partybox can help you!
        2. Featuring a USB Charging port for both Music (USB on a stick) or when you need to charge your Phone charging device.
        3. Simply connect your device to the usb portaport and start charging.
          1. NOTE: The Partybox 200 needs to be connected to AC power all the time to charge or function as a speaker.
          2. The Party 300/310 has a battery and can charge any device without needing AC power (unless the product's battery is depleted then you need to recharge via AC power).
        Charging devices

        There are many ways to enjoy your JBL Partybox On-The-Go, 100, 200, 300, 310 & 1000. The options are endless and you are in control of the party
        More FAQs
      1. Waterproof Information (IPX7)

        This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

        IPX7-icon.png
        JBL Portable App: PC Information
        You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.
      2. Waterproof Information (IPX7)

        This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

        IPX7-icon.png
        JBL Portable App: PC Information
        You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.
        How do I reset the Charge 4?
        In order to reset the Charge 4, with the unit on, press “Volume+” and “Bluetooth” at the same time for 3-4 seconds until you hear the audible chime.
      3. How to create a Bluetooth connection with your mobile device

        Bluetooth Pairing

        1. Press the BT button button on the Partybox to start the pairing process.
        2. Grab your mobile device.
        3. Go to settings --> Bluetooth --> Enable Bluetooth --> BT ON
        4. Find the Partybox speaker you want to establish a Bluetooth connection to.
                 BT settings
        1. You now have a successful connection and can stream your favorite music.
          1. NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
          2. To stop Bluetooth broadcasting then insert a USB device.
        BT con
          How to control the Light shows
          To control the Light show on your JBL Partybox device, simply press the dedicated "Light show" button located under the Bluetooth icon. There are 3 different light shows available when toggling through them, select your favorite one and have a blast. There is no app developed to control or modify these settings, all settings have to be done on the Partybox device.
          How to Reset to Factory Settings

          Resetting the Partybox to Factory Settings

          1. Press and hold "Play/Pause" and "Volume +" down for > 10 seconds.
          2. The JBL Partybox will power off and back on and is now reset.
          Enabling or disabling Demo mode.

          Demo mode

          1. Press the Play and Boost button at the same time for 5 seconds.
          2. Depending on what state your JBL Partybox is in, either you enter Demo mode or disabling it.
            1. NOTE: In Demo mode, you cannot use the JBL Partybox as most features and buttons are not working.
          Demo mode
          More FAQs
        1. How to create a Bluetooth connection with your mobile device

          Bluetooth Pairing

          1. Press the BT button button on the Partybox to start the pairing process.
          2. Grab your mobile device.
          3. Go to settings --> Bluetooth --> Enable Bluetooth --> BT ON
          4. Find the Partybox speaker you want to establish a Bluetooth connection to.
                   BT settings
          1. You now have a successful connection and can stream your favorite music.
            1. NOTE: It is only possible to have two devices connected at the same time and if you want to listen through the second Bluetooth device then stop the current one from playing and use the second device.
            2. To stop Bluetooth broadcasting then insert a USB device.
          BT con
            How to control the Light shows
            To control the Light show on your JBL Partybox device, simply press the dedicated "Light show" button located under the Bluetooth icon. There are 3 different light shows available when toggling through them, select your favorite one and have a blast. There is no app developed to control or modify these settings, all settings have to be done on the Partybox device.
            How to Reset to Factory Settings

            Resetting the Partybox to Factory Settings

            1. Press and hold "Play/Pause" and "Volume +" down for > 10 seconds.
            2. The JBL Partybox will power off and back on and is now reset.
            Enabling or disabling Demo mode.

            Demo mode

            1. Press the Play and Boost button at the same time for 5 seconds.
            2. Depending on what state your JBL Partybox is in, either you enter Demo mode or disabling it.
              1. NOTE: In Demo mode, you cannot use the JBL Partybox as most features and buttons are not working.
            Demo mode
            More FAQs
          1. How to show the current software version
            To show the current firmware version on your JBL TUNER device, go through the following steps.
            1. Turn on the JBL TUNER.
            2. Press and hold this three-button combination: DAB/FM+ Volume+ and Preset 5, simultaneously for 3-4 seconds.
            3. In the display, you will see a combination of letters and numbers. This is the current software version.
            4. See picture below as illustration.
            Tuner Software

            The new firmware version released is V.0.0.57 (shown in the picture above).
            To get the latest version, ask our customer service for a guide and an upgrade file.

             
            How can I reset my JBL Tuner to factory default settings?
            To reset your JBL Tuner simply Long press Volume+ and Bluetooth button for 5-7 seconds. Your Tuner is now successfully reset and you can Bluetooth pair with it again.
          2. Waterproof Information (IPX7)

            This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

            IPX7-icon.png
            JBL Portable App: PC Information
            You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.
            Is the Xtreme 2 waterproof?
            Yes, the Xtreme 2 features an IPX 7 rating. IPX7 is defined as the speaker can be immersed in water up to 1 meter for up to 30 minutes.
            Which JBL portable Bluetooth speakers have the JBL voice integration with SIRI and Google Now feature?
            JBL Xtreme, JBL Pulse 2, JBL Charge3, JBL Flip 3, Pulse 3, and Flip 4 Android, Google Now, Google Play are trademarks of Google Inc. Siri, iTunes, and Apple Music are trademarks of Apple Inc. Spotify is a registered trademark of Spotify AB. IOS is a registered trademark of Cisco in the US and is used by Apple under license.
            More FAQs
          3. Waterproof Information (IPX7)

            This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

            IPX7-icon.png
            Can you receive phone calls on the Clip 3?
            Yes. A built-in microphone combined with a patented echo cancellation system secures clear and easy phone conversation. If a phone call is received while listening to music just push play button to answer the call. No need to find or touch the phone. This hands-free functionality can even be used for phone conferences
            How to Factory Reset JBL Clip 3
            In Power On mode, press and hold 'Volume+' together with 'Play/Pause' for more than 2 seconds. The speaker will power off and is now reset.
          4. Waterproof Information (IPX7)

            This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

            IPX7-icon.png
            Track Control Information
            To skip tracks forward, double click the PAUSE/PLAY to advance to the next track. Please note: You can only skip tracks forward. This speaker does not have the capability to skip to the previous track.
            How do I power on and pair the GO 2?
            Press the power button located on the far Left top of the speaker. If this is your first time pairing the device, the speaker will automatically go into pairing mode. Make sure that the product you are attempting to pair to is in search mode and in bluetooth range. The Go 2 should pop up on discoverable devices. Choose the Go 2 option and you will be connected within a few seconds.

          Further Support

          Headphone Support Guide

          Need help to resolve some the most common headphone challenges?

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