JBL Quantum 800
|Driver size (mm)||50|
|Passive Frequency Response||20 Hz – 40 kHz|
|Active Frequency Response||20 Hz – 20 kHz|
|Driver sensitivity at 1kHz/1mW (dB)||95|
|Dynamic frequency response range (Hz)||["20 Hz - 40 kHz (Passive)", "20 Hz - 20 kHz (Active)"]|
|Charging Cable Length (m)||1.5|
|Charging Cable Length (ft)||4.9|
|Ear Cup External Height (in)||3.8|
|Ear Cup External Width (in)||3.4|
|Ear Cup Internal Height (in)||2.4|
|Ear Cup Internal Width (in)||1.7|
|Ear Cup Depth (in)||1.1|
|Ear Cup External Height (cm)||9.7|
|Ear Cup External Width (cm)||8.7|
|Ear Cup Internal Height (cm)||6.2|
|Ear Cup Internal Width (cm)||4.2|
|Ear Cup Depth (cm)||2.7|
|Audio Cable Length (ft)||3.9|
|Audio Cable Length (m)||1.2|
Control Connect Specifications
|Bluetooth profiles||A2DP 1.3, HFP 1.6|
|Bluetooth frequency||2.402 GHz - 2.480 GHz|
|Bluetooth transmitted modulation||GFSK, /4π DQPSK, 8DPSK|
|Bluetooth transmitter power||<9 dBm|
Documents & Downloads
Quick Start Guide
What’s in the Box
- 1 x JBL Quantum 800 headset
- 1 x USB Charging Cable
- 1 x 3.5 mm audio cable
- 1 x USB wireless dongle
- 1 x Windshield foam for microphone
- 1 x Quick Start Guide
- 1 x Warranty card
- 1 x Safety Sheet
FAQs & How-Tos
|It is offering low-latency wireless connectivity via a 2.4Ghz signal that is enabled by a USB dongle included in the box. Turn on the slider, then it automatically connect to the dongle. If you loss the connectivity with the dongle, power on with the slider and hold on for 5 seconds and press and hold the dongle to make sure the pairing until listening to the tone.|
|Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. And the default setting of the mic monitoring is set of “OFF”.|
Ensure that only one voice chat application is in use while in-game. Be sure you hear a click when the microphone is flipped down. The microphone will only function when it is flipped down fully. If you see a red LED on the microphone, it is muted.
How to check your PC settings for the correct recording device
1. Go to Control Panel
2. Select Hardware and Sound
3. Click on Sound
3 Select Recording
4. Make sure to select the proper recording device.
Right-click on it Quantum headset.
Now select "Set Default Device" or Select "Default Communication Device"
5. Check the microphone levels by right-click on your Quantum headset. Then click on Properties
6. Choose Levels.
7. Adjust accordingly.
Please also make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume.
Check that your headset's Game-Chat balance dial and ensure that the balance is correct, you might refer to the screenshot below from the QuantumEngine PC software.
If you still cannot hear the game or music audio, or if the volume is still very low, check if the TalkThrough is activated via the QuantumEngine software.
Finally, you can also do a short press on the Smart Ambient button on the headset (if your headset, has this feature)
The “Speaker” mode allows the JBL QuantumENGINE to receive more than two channels of audio. It also prevents some applications from adding extra signal processing intended for other headphones, which would negatively impact the performance of the JBL QuantumSURROUND or JBL QuantumSPHERE 360 technology.
|Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 600 or Quantum 800 Game, right-click, and select "Set as Default Device". Check your headset's game-chat balance dial and ensure that the balance is correct. Check the JBL Quantum 600 or Quantum 800 Game device and make sure it is not muted or turned all the way down.|
Software Update Release Notes
Release Date: 1/21/21
Welcome feature has been implemented.
Surround Modes feature has been implemented.
ANC/TT toggle has been implemented.
The sidetone has been turned off by default for all models to avoid confusion.
QuantumSURROUND/QuantumSPHERE quality & performance have been improved.
Quantum 300 Mic Gain has been improved.
Quantum 800 FW update reliability has been improved.
Minor Bugs Fixed
You might have to add a USB extension dock to get the JBL Quantum 350/600/800/810 dongle as close to the headset, or place the common sources of interference (e.g. routers, Wi-Fi speakers etc.) as far from the JBL Quantum 350/600/800/810 dongle.
JBL Quantum 400 and ONE are compatible with USB C to A cable to enjoy PS4 console with RGB Lighting on, and Quantum 600 and 800 with wireless-enabled by USB dongle also gives lighting moment on PS4 console games.
*NOTE that RGB will not light up when connecting with 3.5mm cable to any device (PC, Console, Mobile, etc.) because the cable doesn't have power enough for the RBG lighting.
Can’t find what you’re looking for?
Talk to a product expert
Call us now at: +(662) 2560020
Mon - Fri - 9:00 a.m 6:00 p.m