How To
How To
448 results
-
You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.Was this helpful? Thank you for your feedback!
-
The JBL Free X does not feature volume control. In order to adjust the volume, you must manually increase/decrease from your device.Was this helpful? Thank you for your feedback!
-
The JBL Free has an IPX5 rating that helps protect the headphones from sweat and moisture.Was this helpful? Thank you for your feedback!
-
Remove the Right ear piece from the case. (It should automatically enter into pairing mode and will alternate between blue and white LED) Make sure the unit you are trying to connect to is in pairing mode. It should recognize the JBL Free within 3-8 seconds. Choose "JBL Free" to connect.Was this helpful? Thank you for your feedback!
-
Remove ear pieces from the case. Both ear pieces should automatically connect to each other. Wireless connections are automatically established when the headphones are taken out of the case. To pair to a different device, press and hold the Right ear piece for 5 seconds as it alternates between blue and white LED lights. Make sure that the device you are attempting to connect to is in pairing mode. The JBL Free should display on discoverable devices within 3-8 seconds. Choose JBL Free and the headphones will connect after you hear the audio confirmation tone.Was this helpful? Thank you for your feedback!
-
In the event that ear pieces do not re-pair automatically to paired Bluetooth device, power off ear pieces individually by press and hold the buttons for 5 seconds. To enter Bluetooth pairing mode when ear pieces are powered off, press and hold on buttons of both earpieces for 8 seconds. Re-pair the right ear piece with desired Bluetooth device when LED indicator on right ear piece alternates between blue and white LED lights.Was this helpful? Thank you for your feedback!
-
In the event that left and right ear piece pairing is lost, power on both ear pieces and press the buttons 3 times on each ear piece to initiate re-pair.Was this helpful? Thank you for your feedback!
-
The JBL Free automatically switches from stereo to mono when making or taking phone calls. Voice calls will only come through the right ear piece for a more natural call experience.Was this helpful? Thank you for your feedback!
-
When you place the two Free earphones in the charging case, you will see a white led ring light up on both of them. At the same time, some of the four dot-leds on the charging case will light up to indicate the battery level of the case battery. When the earphones are fully charged, the white led ring goes out on each of them. When both are fully charged, the charging case charging level leds go out too.Was this helpful? Thank you for your feedback!
-
Please use an OBD II extension cable in this case. An extension cable is not included in the package but they are readily available for purchase on-line.Was this helpful? Thank you for your feedback!
-
Please check with your car manufacturer to ensure your car supports CAN or K-line. JBL DRG only works with CAN and K-line to get the engine data for engine sound simulation. If your car does support CAN or K-line, please launch the JBL DRG app and check the engine sound volume bar (the right column with button marked with “E”) in the “Sound Mode” section to make sure it is not turned off.Was this helpful? Thank you for your feedback!
-
This headphone does not feature volume control. You must manually control volume from your device.Was this helpful? Thank you for your feedback!
Can’t find what you’re looking for?
Call Us
Talk to a product expert
Call us now at:
+632 8 849 9325
Globe: +63 917 849 7697
Smart: +63 998 542 0234
Mon - Fri - 8:00 a.m 5:00 p.m (PHT)
Chat with Us
Mon - Fri - 8:00 a.m 5:00 p.m (PHT)
Text or Whatsapp us
Chat with a support agent via SMS at:
+63 922 110 0128
Or chat via Whatsapp at:
+63 998 542 0234