JBL Quantum Support

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JBL Quantum

Get the ultimate competitive advantage with JBL Quantum gaming headsets. Fueled by years of research, we combine precisely engineered headsets with custom, cutting-edge software to put you in the center of the action. Experience hyper-accurate, immersive sound that reveals every detail of the world around you—so you can rise to the top.

Or choose JBL Quantum Duo gaming speakers to fill your room with sound and lighting effects. Bring every game to life, and never miss another step, shot, or jump.

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7.1 Surround configuration set up guide

To configure the 7.1 Surround feature on your PC, please follow the guide below:

1. In the left corner on your screen right next to the Windows logo, click on the spy-glass to start a search on your PC.
2. Type in Sound --> then select Change System Sounds:

3. Make sure that your the Quantum Headphones is your Default Device for both Speakers ( Game ) and Earphone ( Communication device )

4. To configure the 7.1 Surround feature, right click on the Speakers --> then select Configure Speakers

5. Select 7.1 Surround and click on Next

6. Make sure that all boxes are selected, then click Next

7. Make sure both boxes are selected, and then click Next

8. Click on Finish. Now your Quantum headphones is configured for 7.1 Surround sound. The configuration will remain after rebooting PC or reconnecting headphones.

Enjoy your sound experience #SoundIsSurvival #DareToListen

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What can you do with JBL QuantumENGINE software?

You can adjust equalizer, RGB LED effects, change microphone settings and update the headset's firmware.

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What’s the difference between JBL QuantumSURROUND and JBL QuantumSPHERE 360?

JBL QuantumSPHERE 360 is JBL QuantumSURROUND that’s kicked up a notch by using a head-tracking sensor to fix sounds in 360 degrees of space around you. With typical headphones, when you move your head, the soundscape follows your movement. But with JBL QuantumSPHERE 360, if you rotate your head, the sound source’s perceived location stays in place because the head-tracking sensor compensates for your head movement. For example, if there’s a sound coming from in front of you, and you turn your head to the left, the sound source’s perceived location moves to your right ear—the sound stays locked in space as you move your head.

Also, the human brain uses small head movements to distinguish if sound sources are behind or in front of us. The brain processes the differences between when a sound arrives at the left vs. the right ear to determine where the sound is located. So with JBL QuantumSPHERE 360, you can move your head naturally to pinpoint the exact source of sounds around you.

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Which products are supported by the JBL QuantumENGINE software?

JBL Quantum 300, 350, 400, 600, 610, 800, 810 ONE, TWS and Stream are working with the QuantumENGINE

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