Ear-Hook
-
-
Can the JBL Endurance SPRINT, JUMP and DIVE be used to swim?Because bluetooth cannot travel through water, the only Endurance model that is used for swimming is the Endurance DIVE model. The Endurance DIVE model features an MP3 player which allows you to listen to music under water without using bluetooth. Furthermore, only DIVE features a function lock, which prevents water from activating functions inadvertently. SPRINT and JUMP do not have this lock function, and will not work under water.Was this helpful? Thank you for your feedback!How do I reset the Endurance Series Headphones?
For all models except Endurance Peak:
Press the headphone touch control located on the RIGHT ear loop for 15 seconds while the headphones are being charged.
Note that resetting the Dive will not erase music contained in the MP3 memory.
Endurance Peak reset: While the pods are being charged, tap the touch pad on the right pod once, then tap again and hold for approx 18 seconds, or until the LED blinks.Was this helpful? Thank you for your feedback!Can the JBL Endurance SPRINT, JUMP and DIVE be used in salt water (i.e. sea)?The JBL Endurance SPRINT, JUMP and DIVE can be used in salt water (i.e. sea) but we recommend to thoroughly wash the headphones in fresh water after every use in salt water, to remove the salt residue. Please note that only DIVE can actually be used in water, because it features a function lock and a built-in memory for MP3 music files. SPRINT and JUMP cannot be used in water, because the touch buttons will malfunction when submerged, and Bluetooth cannot function at all under water.Was this helpful? Thank you for your feedback!Can the Endurance Series be connected to more than one device at a time?The headphones can pair to multiple devices but can only be connected to one device at a time.Was this helpful? Thank you for your feedback! -
Can the JBL Endurance SPRINT, JUMP and DIVE be used to swim?Because bluetooth cannot travel through water, the only Endurance model that is used for swimming is the Endurance DIVE model. The Endurance DIVE model features an MP3 player which allows you to listen to music under water without using bluetooth. Furthermore, only DIVE features a function lock, which prevents water from activating functions inadvertently. SPRINT and JUMP do not have this lock function, and will not work under water.Was this helpful? Thank you for your feedback!How do I reset the Endurance Series Headphones?
For all models except Endurance Peak:
Press the headphone touch control located on the RIGHT ear loop for 15 seconds while the headphones are being charged.
Note that resetting the Dive will not erase music contained in the MP3 memory.
Endurance Peak reset: While the pods are being charged, tap the touch pad on the right pod once, then tap again and hold for approx 18 seconds, or until the LED blinks.Was this helpful? Thank you for your feedback!Can the JBL Endurance SPRINT, JUMP and DIVE be used in salt water (i.e. sea)?The JBL Endurance SPRINT, JUMP and DIVE can be used in salt water (i.e. sea) but we recommend to thoroughly wash the headphones in fresh water after every use in salt water, to remove the salt residue. Please note that only DIVE can actually be used in water, because it features a function lock and a built-in memory for MP3 music files. SPRINT and JUMP cannot be used in water, because the touch buttons will malfunction when submerged, and Bluetooth cannot function at all under water.Was this helpful? Thank you for your feedback!Can the Endurance Series be connected to more than one device at a time?The headphones can pair to multiple devices but can only be connected to one device at a time.Was this helpful? Thank you for your feedback! -
Can the JBL Endurance SPRINT, JUMP and DIVE be used to swim?Because bluetooth cannot travel through water, the only Endurance model that is used for swimming is the Endurance DIVE model. The Endurance DIVE model features an MP3 player which allows you to listen to music under water without using bluetooth. Furthermore, only DIVE features a function lock, which prevents water from activating functions inadvertently. SPRINT and JUMP do not have this lock function, and will not work under water.Was this helpful? Thank you for your feedback!What audio codec does the JBL Dive Support?The Endurance Dive supports SBC. But the main signal transfer is A2DP, v1.3.Was this helpful? Thank you for your feedback!How do I reset the Endurance Series Headphones?
For all models except Endurance Peak:
Press the headphone touch control located on the RIGHT ear loop for 15 seconds while the headphones are being charged.
Note that resetting the Dive will not erase music contained in the MP3 memory.
Endurance Peak reset: While the pods are being charged, tap the touch pad on the right pod once, then tap again and hold for approx 18 seconds, or until the LED blinks.Was this helpful? Thank you for your feedback!How deep and for how long can I dive with my JBL Endurance DIVE?With the IPX7 rating, you can use them in water down to a depth of one meter, for maximum 30 minutes.Was this helpful? Thank you for your feedback! -
-
Is it possible to turn off the blinking blue LED light from my headphones?No. There is no way to turn off the blue LED light from our wireless headphones unless they are turned off.Was this helpful? Thank you for your feedback!How do you power on and pair the Reflect Contour?Make sure that the device you want to connect to is on and in pairing mode. Press and hold the center button on the inline microphone for 3-5 seconds. (We recommend putting one ear tip inside your ear to hear the audio prompt) You should here "powering on.....pairing" as it searches for your device. The Reflect Contour headphone should appear on your discoverable devices and should connect within 2-3 seconds. If you wish to pair to a different device, make sure the last device it was connected to has the bluetooth turned off. Make sure the headphones are off and press and hold the center button between 3-5 seconds or until the audio prompt states that it is "looking for device" You should be able to pair with a different device within 2-3 seconds.Was this helpful? Thank you for your feedback!
Further Support
Watch & Learn
Have you seen our Youtube channel?
Many of our products have videos introducing them.
Learn moreCan’t find what you’re looking for?
Call Us
Talk to a product expert
Call us now at:
+632 8 865 2317
Globe: +63 917 849 7697
Smart: +63 998 542 0234
Mon - Fri - 8:00 a.m 5:00 p.m (PHT)
Chat with Us
Mon - Fri - 8:00 a.m 5:00 p.m (PHT)