How To

지원 개요 / How To

How To

74 카운트 결과
  • JBL Quantum 200 헤드셋이 게임 채팅 밸런스를 제공합니까?
    게임 채팅 밸런스는 Quantum 400 이상에서 이용할 수 있습니다.
  • JBL Quantum 헤드셋의 주변 부품을 요청하거나 구매하려면 어떻게 해야 합니까?
    교체 부품은 공인 대리점 및 서비스 센터에서 구할 수 있습니다. 자세한 내용과 연락처는 고객 서비스 부서에 문의하십시오.
  • Microphone Information
    Yes. This headphone has a built in microphone. To answer a call, press the power button which is located on the Left Ear Cup for 1 second. If you wish to hang up the call, press and hold the power button for 2 seconds.
  • My Soundbar is not found during setup. How do I solve that?
    1. Ensure that your JBL One app device is less than 10m/33ft from the soundbar during the initial set-up.
    2. Ensure your JBL soundbar is plugged into power and the power LED is illuminated on the BAR.
    3. Unplug the power cord, wait 10 seconds, reconnect the power cord and allow the speaker to power up.
    4. Temporarily relocate either the BAR or router so that they are closer together.  If the connection succeeds, the original location may be too far from the router to maintain a stable connection.
    5. Try using a different device with the JBL ONE app installed and connected to your home network.
  • No sound in my Quantum headphones
    Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. Check that the correct playback device is selected under Control Panel > Sound > Playback. Select the correct device, right-click, and select "Set as Default Device". Check the computer volume levels and make sure it is not muted or turned all the way down.
  • Quantum 200은 어떤 플랫폼에서 사용할 수 있습니까?
    JBL Quantum 200은 PC, PlayStation, Xbox, Nintendo Switch, 모바일, Mac 및 VR과 호환됩니다.
  • Quantum Duo 및 헤드폰과 USB 연결
    스크린 등에 내장된 USB 스플리터 및 익스텐더를 사용하지 마십시오. 소리의 드롭아웃 및 헤드셋의 마이크에서 신호가 약할 수 있습니다. 가능하면 항상 컴퓨터에 직접 연결하거나 단일 연장 코드를 사용하십시오.
  • Quantum 헤드폰에 소리가 나지 않음

    헤드셋 볼륨 컨트롤이 켜져 있는지 확인하십시오. 헤드셋의 볼륨 휠을 돌려 볼륨을 높이십시오. USB 동글을 사용하는 경우, 제어판 > 소리 > 재생에서 올바른 재생 장치가 선택되어 있는지 확인하십시오. 올바른 재생 장치를 선택하고, 마우스 오른쪽 단추를 클릭한 다음, "기본 장치로 설정"을 선택하십시오. 컴퓨터 볼륨 수준을 확인하여 음소거 상태거나 완전히 꺼져 있지 않은지 확인하십시오.

  • Reset Information
    To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds.
  • Supported Platforms

    The JBL Quantum 300 headset is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
    You can also use the included USB dongle on PC, PlayStation and Mac.

  • TalkThru Technology
    To activate TalkThru Technology, press the LEFT ear for a short press for 1 Second which allows you to clearly hear others for quick conversations without removing headphons. Music volume level should lower when TalkThru is engaged. Press again for 1 second to turn off Talk Thru.
  • There is no sound from my soundbar. How do I fix it?
    Common fixes:
    (1) Make sure that the soundbar is not muted.
    (2) Select the correct audio input source on the remote control.
    (3) Check the connections to your TV or other devices
    (4) Perform a reset if none of the above is working. 
    (4.1) Press and hold VOL -, VOL +, and Source buttons to perform a reset.
     
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