The JBL Flip 7 has an IP68 water and dustproof rating, meaning it's protected from water and dirt.

The speaker can be submerged in up to 1.5 meters of water for up to 30 minutes.

No, it is compatible with PC and Mac, but not with PS4, XBOX One, Nintendo Switch or Mobile.

Yes, two flexible joints permit you to expand the collar to make it easier to place it around your neck.

No. The Live 200BT does not feature any IPX rating so overexposure to both sweat and water can compromise the headphones.

With the release of v.3.0 of the JBL Music app, owners of the JBL Authentics L8 and L16 are now greeted with a message that an update is available. If you own one of these speaker systems, and you know that it already supports Spotify Connect, the update firmware is already installed, and you can ignore this message. If your speaker system does not already support Spotify Connect, the update is available for you, but you cannot perform it yourself, it must go to a service center to be updated. Please contact Harman Helpdesk or the distributor in your country for advice regarding servicing.

No, the app works with the ELITE models only. These are the ones that feature Active Noise Cancelling.

No, this cable is straight, with no remote control. The headphones have remote control buttons on the ear pods, which can be used when listening over Bluetooth wireless.

Yes, the cable has a one-button remote control and a microphone. This means that you can pause, resume play, you can pick up the phone and stop a call, and talk to other people through the microphone. There is no option to control music volume on the cable remote. That is only possible when using the Bluetooth system for wireless listening, with the volume buttons on the ear pod.

There is a Wi-Fi indicator on the back of the main speaker, and when it turns amber, it indicates that the Wi-Fi signal is weak. Try to move the speaker closer to your Wi-Fi router, and when the signal indicator turns White again, then it has a steady connection.

No. The 600BTNC headphone does not feature any IPX rating that protects it against sweat or water. Over exposure to water can compromise the controls on the headphones.

Yes, the Xtreme 2 features an IPX 7 rating. IPX7 is defined as the speaker can be immersed in water up to 1 meter for up to 30 minutes.

This headphone does not feature volume control. You must manually control volume from your device.

Please check with your car manufacturer to ensure your car supports CAN or K-line. JBL DRG only works with CAN and K-line to get the engine data for engine sound simulation. If your car does support CAN or K-line, please launch the JBL DRG app and check the engine sound volume bar (the right column with button marked with “E”) in the “Sound Mode” section to make sure it is not turned off.

Please use an OBD II extension cable in this case. An extension cable is not included in the package but they are readily available for purchase on-line.

When you place the two Free earphones in the charging case, you will see a white led ring light up on both of them. At the same time, some of the four dot-leds on the charging case will light up to indicate the battery level of the case battery. When the earphones are fully charged, the white led ring goes out on each of them. When both are fully charged, the charging case charging level leds go out too.

The JBL Free automatically switches from stereo to mono when making or taking phone calls. Voice calls will only come through the right ear piece for a more natural call experience.

In the event that left and right ear piece pairing is lost, power on both ear pieces and press the buttons 3 times on each ear piece to initiate re-pair.

In the event that ear pieces do not re-pair automatically to paired Bluetooth device, power off ear pieces individually by press and hold the buttons for 5 seconds. To enter Bluetooth pairing mode when ear pieces are powered off, press and hold on buttons of both earpieces for 8 seconds. Re-pair the right ear piece with desired Bluetooth device when LED indicator on right ear piece alternates between blue and white LED lights.

The JBL Free X does not feature volume control. In order to adjust the volume, you must manually increase/decrease from your device.

You cannot download the JBL Portable App on a PC. This app is only available on mobile devices.

You can adjust Equalizer, Spatial Sound, RGB LED effects, change microphone settings and update the headset's firmware

You can clean it by wiping it gently with a damp cloth. Take extra care not to let water leak into the speaker chamber, as it will damage the speaker drivers.

The Checklist

Let us walk-through a list of things needed to ensure every requirement is met.

1. Check your mobile device if that is able to connect to same Wireless network.
2. Make sure you are within range of your Wireless router.
3. Check the Wireless signal on your mobile device, does it have a weak signal then move closer to the router.
4. Try both Wireless network bands 2.4GHz and 5GHz in case one of them are failing.
   1. You will have longer range with 2.4GHz, but less performance and most of the times a crowded network (many devices are using 2.4GHz band).
   2. You will have less interference with 5GHz and higher performance, however, the range of the 5GHz network has shorter range.
5. Try using a different mobile device, if you have one.
6. Reboot your Wireless network router and your mobile device.

Watch the video below for help with setting up your Google Assistant device.

Wireless Network Extender

Some houses or apartments can be too big for one Wireless network router to cover it all.
Let's talk about the issues that might appear with an Extender network.

1. Network Extenders that will help cover poor signal in your home, often results in poor connection and low speed performance.
2. Often the Network Extender is a low budget device or not suited for having too many devices attached to it.
3. Placement of the speaker is crucial as you can put it in a place where it could connect to either main Wireless router or the Extender, that will confuse Wireless network devices.
4. To solve this issue, try move the speaker closer to main router or have fewer devices attached to your Wireless Extender.
5. In addition, always use 5GHz connection between your Network extender and main router (best solution and performance).

One Wireless Network Name (SSID)

1. You may have set the Wireless Network SSID (Wi-Fi network name) to one big Wireless network (With a main router + Extender(s).
2. If the JBL LINK device is within range of both Wireless networks (Main router & Extender) then it can get confused with which one to connect to.
3. To solve this issue, using two different name for your extended network will help with the performance of the JBL LINK Speaker and Google Assistant request.

 

The Left and Right bud should sync together automatically when removed from the case. If the Left and Right bud do not sync together automatically within 15 seconds, you may manually sync the buds together. With the buds out of the case, press the center button on each bud 3x. This action does not have to be done simultaneously. You may start with either the L or R bud to initiate syncing.

Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. And the default setting of the mic monitoring is set of “OFF”.

Yes. You can configure the volume of the mic monitoring in JBL QuantumENGINE. The default setting of the mic monitoring is "OFF”.

If the wireless mic is out of signal range, you will experience drop outs or no sound. Once range is reestablished, the speaker should automatically detect the mic and resume connection within less than 3 sec. 

When a wireless mic is connected, the speaker will play a notification sound once. If two wireless mics are connected at the same time, there may be a 1 sec gap between the two notification sounds. 

If one of the wireless mics is not working, we recommend the following: 

1. Turn off the speaker
2. Turn on the mic and place it on top of the speaker
3. Turn on the speaker
4. The speaker should automatically pair with the new mic within 3 min and play a notification sound 
 

1. Insert both earbuds into the charging case.
2. Try to click 5 times on both left and right earbuds button simultaneously, to reconnect left and right earbuds.
 

No, since the speaker does not store any information locally. To remove all settings from your stolen device, simply unlink the speaker from your account, and the next time the speaker goes online it will not connect to your account. However, if you have used the command ""Remember this"" feature, please beware of sensitive information, as the speaker will inform you of whatever you have asked it to remember. But after unlinking the speaker, it will forget.

Some mobile phones, tablet computers or laptop computers will react to the powerful magnetic field from the loudspeaker drive units that are right beneath the top panel. Some have magnetic sensors built in, which means that covers with magnets in the lid can turn the phone ON when the cover lid is opened, and turn it OFF again when the lid is closed. Such phones may turn off if placed on certain portions of the top panel. Other devices are simply sensitive to magnetic fields. You can move the device around on the top of your L8 or L16 speaker, to check if some locations are better than others. The magnetic fields are most powerful near the front panel, where the speaker units are mounted. If you cannot find a location which works, your particular phone, tablet or laptop cannot be used while resting on the top panel of your speaker. There are no reports of damage to any devices because of this phenomenon.

Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. If you're using the USB dongle, check that the correct playback device is selected under Control Panel > Sound > Playback. Select the proper playback device, right-click, and select "Set as Default Device". Check the computer volume levels and make sure it is not muted or turned all the way down.

Ensure that the correct device is selected as the default device under Control Panel>Sound>Playback. Make sure the on headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. Check that the correct playback device is selected under Control Panel > Sound > Playback. Select the correct device, right-click, and select "Set as Default Device". Check the computer volume levels and make sure it is not muted or turned all the way down.

Make sure the headset volume control is turned up. Rotate the volume wheel on your headset to increase the volume. Check that the correct playback device is selected under Control Panel > Sound > Playback. Select the correct device, right-click, and select "Set as Default Device". Check the computer volume levels and make sure it is not muted or turned all the way down.

Make sure the volume control on the headset is turned up. Rotate the volume wheel on your headset to increase the volume. If you're connected to the PC via USB, check that the default device is selected under Control Panel > Sound > Playback. Select JBL Quantum 600 or Quantum 800 Game, right-click, and select "Set as Default Device". Check your headset's game-chat balance dial and ensure that the balance is correct. Check the JBL Quantum 600 or Quantum 800 Game device and make sure it is not muted or turned all the way down.

The JBL Xtreme will no longer appear in the JBL Portable app while using Apple devices with iOS 14 or later installed, due to incompatibility. 
You can continue to use the speaker as normal with these devices through Bluetooth or Aux connection, but it will no longer appear in the app. 
There are currently no plans to release a new Firmware as the JBL Xtreme has been discontinued. 

It is possible to pair two of the same model of JBL PartyBox speakers together through TWS (True Wireless Stereo) mode.

PartyBox On-The-Go/100:
Connect just the left PartyBox with the chosen device first, with the right PartyBox turned off. The speaker that is connected first will automatically be the left channel. Now turn the right PartyBox on and continue with TWS pairing (detailed below).

PartyBox 200/300/1000:
A button (L/R) on the rear of the speakers is used to assign the correct channel to the speakers after pairing is made.
In order to activate TWS mode, press and hold the Bluetooth button on the first speaker until the notification chime sounds, about 5 seconds. Then press and hold the Bluetooth button on the second speaker until the notification chime sounds (as seen below). TWS mode is now activated. To disable TWS, press and hold the Bluetooth button on either speaker, or power off one speaker.

Partybox 110/310/710/Encore/Essential:
Press the buttons labelled TWS on both speakers to connect the speakers in TWS mode (pictured in item 2 in the image below, with two speakers on the button).

TWS can be activated and deactivated remotely in the JBL Partybox app, in addition to assigning the left and right channels to the correct speakers.
Once the TWS connection is setup, it will be in Stereo mode by default if both speakers are the same model, otherwise the speakers will be in Party mode by default if different Partybox models are used. You can also switch between Stereo and Party mode in the JBL PartyBox app if two of the same Partybox models are used.

Please note: In order to achieve TWS mode, the speaker must be the same model with the exception of the PartyBox 200 and PartyBox 300 which can be paired together via TWS. You cannot achieve TWS with a PartyBox 1000 and a PartyBox 300. You cannot achieve TWS with a PartyBox 100 and PartyBox 200. However, it is possible to connect a maximum of two of either the Partybox 110, 310, 710 or Encore/Essential together in Party mode - the two speakers then do not need to be the same model, but Stereo mode will not be possible.

PARTYBOX ULTIMATE

Software Update Release Notes

------------------------------------------------------------------------

Version:  24.15.37.70.00

Release Date: April 17, 2024

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Stability & performance improvement

------------------------------------------------------------------------

Version:  23.50.23.70.00

Release Date: December 29, 2023

Release Media: OTA (over the air) Automatic Update

 

What’s New

1. Fixed microphone distortion issue when being used in Daisy Chain Mode
2. Software Update optimized

The JBL Quantum 100 is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.

The JBL Quantum 200 is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.

Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. If you are attempting to pair to a different device, make sure headphones are turned on, and press and hold the Bluetooth button located at the bottom of the right ear cup. The headphone should display on your new device within 3-5 seconds on your list of discoverable devices.

Press and hold the Light Show & Bluetooth buttons together for > 2 seconds.

QUANTUM 910

Software Update Release Notes

------------------------------------------------------------------------

Version:  3.3.0

Release Date: April 9th, 2025

Release Media: OTA (over the air) Update via JBL Quantum Engine

 

What’s New

1. Stability and performance improvement

To connect to a different Bluetooth device, first switch the headphones off. Now press and hold the center button on the headphone remote control for about 3-5 seconds. You should see the light blinking red/blue to indicate pairing mode, and the voice prompt should state “looking for device”. You should see "Reflect Mini 2" appear on the source's BT list. Choose that option, and wait for the voice prompt to state “connected”

To reset the headphones, power on the headphones and plug in the USB cable into a USB charger or USB port. Paired mobile devices should disconnect and the led should be constant white. When unplugging the USB cable, the headphones will power off. When manually powering on the headphones, and the last connected mobile phone is not in range, the headphones will revert to Bluetooth Pairing mode ( blue led will blink ) after 5 seconds.

You can have your own Karaoke party with your JBL Partybox. Simply connect your Microphone (only included with the Partybox On The Go) and connect your mobile device over Bluetooth, then start playing music and sing along, it is that simple!

Please check that you have connected your android phone with JBL DRG before. Power off your Android phone and press the JBL DRG BT button to connect to another smartphone. If this is the case, please wait 3 minutes for JBL DRG to setup the Bluetooth connection with a new smartphone. This is because some android phones can’t send a “Disconnect” BT command to JBL DRG during power off, so JBL DRG need to wait until the Link is lost.

Switch the Soundgear ON. (If this is not possible, reset cannot be performed.)
Press and hold Volume + and Volume - simultaneously for longer than five seconds.
Soundgear switches OFF, and is now reset to factory settings.

The JBL Quantum 300 headset is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
You can also use the included USB dongle on PC, PlayStation and Mac.

The JBL Quantum 400 headset is compatible via 3.5mm jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac and VR.
You can use the USB connection with PC, PS4, Nintendo Switch, and Mac.

Switching to a new Wi-Fi network

1. Make sure your mobile device is connected to the same Wireless Network as your speaker.
2. Open your Google Home app 
3. Go to Settings 
4. Tap on Wi-FI Forget Network
   1. The current configuration is now forgotten.
5. In your Google Home app, you are forced back to the "Home Screen" and need to setup the device again.
6. Tap on
7. Find Add   Set up device Set up new devices in your home
8. Follow the instructions given to add the speaker to your Wi-Fi network.

Lost connection or changed settings

1. Open the Google Home app
2. On the home screen, tap on AddSet up device Set up new devices in your home
3. Follow the instruction provided.
   1. Remember that your current room name is the same as before, as well as other settings made for the speaker. You are only switching to a new Wi-Fi.
4. In addition, you can click on Discovery in the bottom menu of the Google Home app.
5. Tap on the Setup The Card information would show your old speaker name.  However, you can continue setting up the device following the instructions.

 

 

To activate TalkThru Technology, press the LEFT ear for a short press for 1 Second which allows you to clearly hear others for quick conversations without removing headphons. Music volume level should lower when TalkThru is engaged. Press again for 1 second to turn off Talk Thru.

If the audio is not centered to your monitor, then you can re-center your headset by doing the following: 1. Position yourself in front of your monitor. 2. Press the re-centering button on the side of your headset (button that looks like a circle) 3. The head-tracking sensor will start the automatic calibration.

To pause/play music, tap center button on right or left ear for 1 second. To skip tracks forward, DOUBLE CLICK the center button on right or left ear. Unfortunately, you cannot skip tracks backward.

To skip tracks forward, double click the PAUSE/PLAY to advance to the next track. Please note: You can only skip tracks forward. This speaker does not have the capability to skip to the previous track.

To activate Ambient Aware DOUBLE CLICK the center button located on the LEFT ear. You should hear the music level drop. To resume to normal music level, DOUBLE CLICK the center button on LEFT ear again.

The UA Flash does not support AptX or AAC audio codecs

To take a phone call, press the center button of the RIGHT ear for 1 second. To hang up a call, press and hold the center button on the RIGHT ear for 1 second. To ignore a call, press and hold center button for 3 seconds until music resumes.

To charge the UA Flash, place inside charging case. While charging, both LEFT and RIGHT ear bud will display a sold red light. Once the headphones are fully charged. The red light will turn OFF. When the charging case is fully charged, the white LED's will light up accordingly: 0= 0% Dead 2-3 = 40%-50% 4=100% Full battery life

To pause/play music, press center button on RIGHT ear for 1 second. To skip tracks forward, DOUBLE CLICK the center button on RIGHT ear. Unfortunately, you cannot skip tracks backward.

To connect to a new device, begin with the headphones powered off and hold the center button on the RIGHT headphone for 5 seconds to enter pairing mode. You will hear the BT pairing audible chime as it searches for a different device. Make sure the device you are wanting to connect to is in range and BT is on. Once connected you will hear the audible Connected chime. Once Right ear is connected, press and hold the center button on LEFT ear for 3 seconds as it powers on and connects to the device followed by the same Connected audible chime.