Sport

The JBL Free has an IPX5 rating that helps protect the headphones from sweat and moisture.

The JBL Free has an IPX5 rating that helps protect the headphones from sweat and moisture.

Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). 
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.

Double-tap the button on the right earbud, then on the third tap - press and hold the button for more than 5 seconds (until the unit shuts off). 
This restores the earbuds to the factory defaults.
TWS must be connected to perform the reset, so neither of the earbuds should be off or in the charging case.
It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again.

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.

1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).

1. Put the earbuds back into the charging case and close the lid. 2. Press and hold the buttons on both the left and right earbuds for more than 2 seconds. Alternatively, only press and hold one of the buttons to just turn off the left or right earbud as required. 3. Use the Auto-off function via the JBL Headphone app (Only applicable for headphones supported in our JBL Headphone app).

It is not uncommon to have charging problems with True Wireless headphones. You may encounter that charging stops, does not start at all or that one of the ear buds suddenly switches on and begins the pairing process. This is almost always caused by dirt on the metal charging contacts. These contacts are vulnerable because they can easily be contaminated by sweat, skin grease, or ear wax. They are usually gold plated, but gold plating does not prevent surface dirt.

If you have charging problems, the first step is to always clean all contact points, on each earbud and on the charging case.
You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.

Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality.

Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.

Repeat until the contact points are visibly clean, and charging should work as designed.

Try cleaning the contacts with the tip of a pencil and the eraser at the end of the pencil, the graphite and rubber can help to re-establish charging also.
This procedure can be performed on all TWS earphones and cases.

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.

There are several easy ways to prevent damage to your headphones, and please follow the steps below.

1. If the USB port has a cover, please always have it covered, except when charging.

2. Always be sure the USB port and connector are dry before connecting to charge.

3. Do not allow any oils, stains, sweat, or corrosive materials to contact the charging port. It will eventually damage the port.

4. Do not damage or block the USB port. For example, do not force it in if you have trouble inserting the USB connector into the port. Instead, examine the port and remove foreign substances that might be inside or blocking the port.

If you need more assistance, please contact the Customer Service team.
 

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

If you are experiencing issues getting the app to communicate with your headphones, (assuming you have already paired the headphones with the device) go into the communication apps audio settings. You will likely find the resolution there. You may have to set your headphones as the ‘communication device’ within the app you are using. 

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.

To take a phone call, press the center button of the RIGHT ear for 1 second. To hang up a call, press and hold the center button on the RIGHT ear for 1 second. To ignore a call, press and hold center button for 3 seconds until music resumes.

To activate Ambient Aware DOUBLE CLICK the center button located on the LEFT ear. You should hear the music level drop. To resume to normal music level, DOUBLE CLICK the center button on LEFT ear again.

To activate Voice Assistant, press and hold the LEFT ear for 5 seconds until music stops and voice assistance asks what they can help you with

To pause/play music, press center button on RIGHT ear for 1 second. To skip tracks forward, DOUBLE CLICK the center button on RIGHT ear. Unfortunately, you cannot skip tracks backward.

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.

There are several easy ways to prevent damage to your headphones, and please follow the steps below.

1. If the USB port has a cover, please always have it covered, except when charging.

2. Always be sure the USB port and connector are dry before connecting to charge.

3. Do not allow any oils, stains, sweat, or corrosive materials to contact the charging port. It will eventually damage the port.

4. Do not damage or block the USB port. For example, do not force it in if you have trouble inserting the USB connector into the port. Instead, examine the port and remove foreign substances that might be inside or blocking the port.

If you need more assistance, please contact the Customer Service team.
 

The Endurance headphones do not support Apt X or AAC audio codecs.

The Endurance headphones do not support Apt X or AAC audio codecs.

AmbientAware Technology allows you to hear your surroundings without removing your UA React headphones. To activate AmbientAware mode, double press the Bionic Hearing button on the controller. You will hear a tone, and your music level will lower when AmbientAware Technology is engaged. To revert back to normal volume, simply double press the Bionic Hearing button again.

You will be able to control the volume by pressing the volume + and volume- buttons located on the controller.

You will be able to control the volume by pressing the volume + and volume- buttons located on the controller.

Yes. The UA React features an IPX7 rating which offers full protection from sweat and water. They can be fully submerged for up to 30 minutes.

Yes. The UA React features an IPX7 rating which offers full protection from sweat and water. They can be fully submerged for up to 30 minutes.

To receive a call, press the power/pairing button on the controller for 1 second.

The UA Pivot headphones do not support AptX™ and AptX HD™ audio codecs.

The UA Pivot headphones comes with 3 different ear tips and enhancers to ensure the best fit!

Yes. The UA Train features a detachable audio cable with a one button remote. (Please note: you cannot use bluetooth or TalkThru when using the cable connection.)

UA Train features an IPX4 rating which offers protection from a splash of water in any direction for at least 5 minutes. They cannot be fully submerged in water.

Locate the power button on the back of the right ear cup. Gently slide the spring loaded power button up for 2-3 seconds and release. Once turned on, it will display a solid white light. If this is your first time powering on the device it should automatically go into pairing mode, and will display a fast blinking blue light. Make sure the device you are attempting to connect to is in search mode. The headphones should pop up on your list of discoverable devices within 3-5 seconds, and connect. Once connected, you will see a solid blue light above the power button.

Yes, The UA Train ear cushions can be removed and washed. To remove the ear cushions, peel cushion away from ear cup center. Hand wash the ear cushions only with liquid soap for 5 minutes. Swish in soapy water, then swish through clean water until there are no more soap suds. Wait for ear cushions to fully dry, and gently stretch the cushion, inserting the cushion ring into the ear cup slot, and working your way around. Rotate until the L or R indicator is in the correct position.

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.

There are several easy ways to prevent damage to your headphones, and please follow the steps below.

1. If the USB port has a cover, please always have it covered, except when charging.

2. Always be sure the USB port and connector are dry before connecting to charge.

3. Do not allow any oils, stains, sweat, or corrosive materials to contact the charging port. It will eventually damage the port.

4. Do not damage or block the USB port. For example, do not force it in if you have trouble inserting the USB connector into the port. Instead, examine the port and remove foreign substances that might be inside or blocking the port.

If you need more assistance, please contact the Customer Service team.
 

If connecting for the first time, the headphone will enter pairing mode automatically after it is powered on. To turn the headphones on, simply spread apart the RIGHT power hook from the cord. You will see solid red LED and then it will flash blue as it begins to search for a device to connect to. The Endurance headphone should pop up on your discoverable devices within a few seconds and you should be connected! If you wish to turn off the headphones, remove them from your ear and allow the RIGHT power hook and cord to close together. This is magnetized, so they should close together with ease.

To control the volume, simply move your finger up the ridges above the JBL logo on the RIGHT ear to increase the volume. To decrease the volume, move your finger down along the ridges.

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.

If connecting for the first time, the headphone will enter pairing mode automatically after it is powered on. To turn the headphones on, simply spread apart the RIGHT power hook from the cord. You will see solid red LED and then it will flash blue as it begins to search for a device to connect to. The Endurance headphone should pop up on your discoverable devices within a few seconds and you should be connected! If you wish to turn off the headphones, remove them from your ear and allow the RIGHT power hook and cord to close together. This is magnetized, so they should close together with ease.

To control the volume, simply move your finger up the ridges above the JBL logo on the RIGHT ear to increase the volume. To decrease the volume, move your finger down along the ridges.

The Endurance Jump features the power hook which provides a secure fit ear hook design, which automatically turns the power on/off when putting on or taking off the earphones. The Sprint does not feature the power hook and you manually have to turn on/off the headphones by pressing and holding the JBL logo on the RIGHT ear hook.

The Endurance Dive supports SBC. But the main signal transfer is A2DP, v1.3.

In most cases when a Computer/PC/Laptop has issues connecting to a Bluetooth device (Portable speaker, Headphones, Active speakers), it's caused by your Computer/PC/Laptop's Bluetooth driver (software).

The driver (software) should support the following Bluetooth protocols, to be able to play music/sound from your Computer/PC/Laptop:

• A2DP (Advanced Audio Distribution Profile) driver for your Computer/PC/Headphones to transfer music.

• AVRCP (Audio/Video Remote Control Profile) driver to send skip/forward/pause/play music to your device

Always get the latest driver version available for your Computer/PC/Laptop.

To download the correct driver (software), visit the manufacturer's website of your Computer/PC/Laptop. They usually have a "Support/Download" section where you can find the correct driver. Otherwise, we advise you to contact their support.

The standard drivers provided by Microsoft/Windows system are not correct and will result in error messages (such as having to enter a PIN code), or pairing will not work.

There are several easy ways to prevent damage to your headphones, and please follow the steps below.

1. If the USB port has a cover, please always have it covered, except when charging.

2. Always be sure the USB port and connector are dry before connecting to charge.

3. Do not allow any oils, stains, sweat, or corrosive materials to contact the charging port. It will eventually damage the port.

4. Do not damage or block the USB port. For example, do not force it in if you have trouble inserting the USB connector into the port. Instead, examine the port and remove foreign substances that might be inside or blocking the port.

If you need more assistance, please contact the Customer Service team.
 

The Endurance Dive supports SBC. But the main signal transfer is A2DP, v1.3.

The headphones feature a Speed Charge battery which allows you to receive a full hour of playback time after only charging the headphones for 5 minutes. To receive the full 12 hours of audio playback, it typically takes 1.5 hours of charging time.

You can bend the ‘arms’ of the neck in and out to get the optimum fit for your exercise/level of activity. The flex zone is the black rubber part on the neckband.

Press and hold the circle power button for 3-5 seconds. This will be located on the LEFT arm of the neckband. We recommend having one or both ear tips in your ear to listen to the audio commands. Continue to press and hold until you hear the audible voice stating, “powering on.” If this is your first time powering on the headphones it will automatically go into pairing mode in which you will hear the audio voice prompt stating “looking for device”. Make sure that the device you are attempting to connect to is in the Bluetooth search mode and within range. UA | JBL Flex should appear on your device within 3-8 seconds. Once you choose this option on your discoverable devices, it will connect and the voice prompt will state “Connected. “ To power off the headphones, press and hold the circle power button for 2-3 seconds or until you hear the audible voice state, “Powering Off”

Yes, the UA Sport Wireless Flex has an IPX5+ rating which makes it resistant to sweat and moisture.

There are 5 sizes of fit enhancers that come with the UA Sport Wireless: (4,5,6,7 & 8). Size 7 on the earbuds and (4,5,6 & 8) labeled on the black poly bags. There are three sizes of ear tips that come with the UA Sport Wireless: small, medium & large. Size medium on the earbuds. Size small and large in the black poly bag. The first time you change the enhancers the material might feel a little stiff. Please make sure to align the funnel of the enhancer tip over the small speaker screen of the headphone casing. To change sizes, remove both the pre-installed ear tip and fit enhancer, starting with the ear tip. When removing the parts, always grab from the base and be careful not to rip the rubber material. Based on your initial experience, identify which size combination may be a better fit. Each size should be clearly labeled in an individual baggy inside your original packaging or you can find the size of the fit enhancers on the inside with a raised stamp marked with either ‘R’ for Right or ‘L’ for Left along with the numbered size. Most people use the same size for Right and Left but it is possible to use different sizes because some ears are not symmetrical. First, align the sound tunnel of the headphone with the hole in the fit enhancer and gently pull the outer edge of the adapter over the edge of the speaker. Next, align the inner grooves of the ear tip with the grooves in the sound tunnel and gently push the ear tip into position. Try a variety of combinations between the enhancers and ear tips to find the best combination, providing comfort, superior sound quality and secure fit. If you’re still having trouble finding the best fit, please contact customer service at jbl.com/contactus

Any device that has Bluetooth capabilities and supports A2DP stereo audio streaming will be compatible with the Under Armour Sport Wireless headphones

To pair a different Bluetooth device, make sure that the unit is turned off. You then must press and hold the center button for about 3-5 seconds. You should see the light blink red and blue while it is in pairing mode and the audible voice should state, “looking for device”. You should see UA BT Wireless pop up on the device that you are attempting to pair it with. Choose that option and wait for the audible voice to state, “connected”

First, it is very important that you use the correct size enhancers (rubber tips). This headphone features the TwistLock technology that is uniquely designed to fit in the bowl of the ear (vs. inner ear). They may look bigger than traditional earbuds, but this design provides the most secure fit to ensure they never fall-out in the most active workouts. To properly put them on, first make sure you have the Right and Left earbud in the correct ear. The number to indicate the enhancer size is featured on the inside of the enhancer next to the large L or R (left ear, right ear). Next, gently insert the enhancer into your ear with a forward motion towards the jaw, which should twist and lock the enhancer into place. These headphones come with 5 sizes of fit enhancers (4, 5, 6, 7 & 8) and 3 sizes of ear tips (small, medium & large). The fit enhancers sit in the bowl of your ear and are essential for a secure fit, while the ear tips are inserted in the inside of the ear canal and provide sound occlusion. The size 7 fit enhancer and large ear tip comes pre-installed on the headphone. If you experience discomfort wearing the size 7, try the next size down. If you try a smaller size and the headphones fall out easily or the enhancer does not extend fully to the back of the bowl of the ear, you should try a bigger size.

To power on the device, place one of the headphones inside your ear and press and hold the center button on the inline mic. You should hear the audible voice stating, “powering on” and a blue blinking light should appear at the top of the inline mic. If this is your first time connecting to a device, it should immediately go into pairing mode. The device should recognize the Inspire 500 Wireless headphone. Once you select that option, the audible voice should state, “connected”. If you are trying to connect to a different device, turn the headphones on and press and hold for 3-5 seconds for the headphones to start searching for a different device. The headphones should appear on your discoverable devices within a few seconds. You should hear the audible voice stating, “Powering on….looking for device” You will see the Bluetooth light alternate between red and blue when it is in pairing mode. Once connected the Bluetooth will change to a flashing LED light and the audible voice will state, “connected”.

No. Although the Inspire 500/700 can be exposed to some water and sweat, overexposure can cause significant damage to the headphones and can compromise the controls.

Yes. Enhancers for yurbuds female models are available on JBL.com under yurbuds Accessories and Enhancers. You have small sizes 4 and 5 available for the Inspire 500 for Women yurbuds headphones.

Yes. The Inspire 500/700 is an in-ear Sport Wireless Headphone.

Press and hold the center button for 3-5 seconds until the audible voice states “power off” you will briefly see a red light before it completely powers down.

The Bluetooth range varies. However, you should get up to 15 meters (just under 50 ft) when using the product indoors. If you are using the headphones outside, conditions vary based on surroundings and body mass. For the best connectivity results, please make sure that the device you are paired to is in the front of your body.

Yes. If neither the size 5 or size 7 enhancers provide a secure fit, our customer care team can send you a complimentary sizing pack with two additional sizes. Please email ua.jblsupport@harman.com to request yours today.

The product is Water Resistant and Sweat Resistant, but you cannot swim with these headphones.

The Inspire 100 series does not feature a microphone.