How To

Support Overview / How To

How To

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  • Using the USB Connection
    The USB port is only for charging the JBL Quantum 350 Wireless.
    Connect the dongle to use the 2.4GHz wireless connection.
  • Voice Assist Information
    To activate the voice assistance, press and hold the center button on the RIGHT ear for 2 seconds until you hear your music stop. You will be able to speak to VA through your headphones and it should comply with your command.
     
  • Voice commands that I registered are not triggering Smartbase.
    • Voice commands only work when receiving a call. • Excessive background noise such as wind or music, could be impacting unit’s effectiveness. Close windows and or reduce the volume of your music and try again.
  • Waterproof Information (IPX7)

    This unit is IPX7 rated, which means that you can submerge the unit in water as deep as 3 feet (1 meter) for up to 30 minutes.

    IPX7-icon.png
  • What's in the box
    Your JBL Quantum 100 includes the headset, a detachable microphone, QSG l Warranty Card l Warning Card, and a microphone windshield.
  • What's in the box? 

    Your JBL Quantum 200 includes the headset, a PC audio splitter, QSG l Warranty Card l Warning Card, and a microphone windshield.

  • What are the benefits of having the soundbar connected to WiFi?
    You are able to enjoy wireless streaming via Chromecast and Airplay from your devices. This will also give you the opportunity to do multi-room playback. At the same time, the product will be able to automatically update, when there is software improvements available.
  • What are the differences between BAR 2.1 and BAR 2.1 Deep-Bass
    In case you wonder what the differences are between JBL BAR 2.1 and JBL BAR 2.1 Deep Bass, the newest model, then keep reading to find out more!
    Our JBL BAR 2.1 Deep Bass is an improvement to the BAR 2.1.

    Here is what you will get extra:
    1. Improved sound quality.
    2. Deeper and richer bass.
    3. A new modern design change.
    It may not be compelling enough for you to buy it or upgrade your device. However, if you are upgrading, then adding the JBL BAR 2.1 Deep Bass won't disappoint you at all!
  • What are the key differences between the Bar 2.1 and 3.1?
    The JBL Bar 2.1 has a 6.5" subwoofer, whereas the Bar 3.1 has a 10" subwoofer. The Bar 3.1 has two additional HDMI inputs, support 4K, and has a dedicated tweeter and two woofers to function as the center channel. These added features makes the JBL Bar 3.1 more efficient at producing bass, connecting multiple sources, playing Ultra HD content, and listening to voice/vocals.
  • What are the sound modes on the JBL Bar Studio, Bar 2.1, Bar 3.1, and Bar 5.1?
    There are 5 sound modes: - Standard - Movie - Music - Voice - Sports Out the box, "Standard" sound mode is the default setting. The display on the soundbar's front panel will show which mode you are in (excluding the Bar Studio) Dotted LED lights on the side of the JBL Studio indicates when sound more your are in, the patterns are as follows: - Standard: One LED dot - Movie: Two LED dots - Music: Three LED dots - Voice: Four LED dots - Sports: Five LED dots
  • What are the two openings at the back of the Soundgear used for?
    These are bass tuning canals, used to provide full sound.
  • What audio codec does the JBL Dive Support?
    The Endurance Dive supports SBC. But the main signal transfer is A2DP, v1.3.
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