Warranty Information

BENEFITS OF REGISTERING WARRANTY ONLINE:

  1. Peace of Mind
    • No more panicking over your missing receipt.
  2. Quicker Support
    • Faster and more accurate troubleshooting and diagnostics for your product.
  3. Product Updates
    • Choose to receive the latest updates on new product information and firmware upgrades.

HOW DO I REGISTER MY PRODUCT?

If you already have a JBL account
  1. Visit https://www.jbl.com.au/account and log in to your JBL ACCOUNT.
  2. On your MY ACCOUNT page, find the REGISTER PRODUCT tab in the dropdown menu on the left side of your screen.
    1. Take a picture of the official receipt before proceeding.
    2. Select your PRODUCT.
    3. Enter the SERIAL NUMBER that is written at the bottom of your product packaging.
    4. Upload an IMAGE of your receipt.
    5. Enter the DATE that you purchased your product.
  3. Your product is now registered and can be found in the WARRANTY CLAIM tab.
If you don’t have a JBL account
  1. Visit https://www.jbl.com.au/register to create a JBL ACCOUNT.
  2. Log in to your JBL ACCOUNT.
  3. On your MY ACCOUNT page, find the REGISTER PRODUCT tab in the dropdown menu on the left side of your screen.
    1. Take a picture of the official receipt before proceeding.
    2. Select your PRODUCT.
    3. Enter the SERIAL NUMBER that is written at the bottom of your product packaging.
    4. Upload an IMAGE of your receipt.
    5. Enter the DATE that you purchased your product.
    6. Your product is now registered and can be found in the WARRANTY CLAIM tab.

Can’t find what you’re looking for?

IMPORTANT NOTICE

Due to nationwide shipping carrier delays this holiday season, it can take several days until your order is accepted into the network and assigned a tracking number.

Thank you for your understanding and patience.

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